Gellet Joiner
Nov 2025
I totally regret placing my husband in this Nursing Home. His name is Fred Scott Carlton, hust a little that happened.Before leaving him i explained in detail that he had to be encouraged to eat and help him eat, he had to be walked with assistance, they assured me he would be taken care of. He was to be staying 10 days. I carried him 7 sets of cloths and his name was in everything, i also left $120.00 for anything he needed, such as a hair cut which they said he would get which he never got. He was there about 3 days and I received a call he had fallen, but was ok. On October 12 th I received another phone call he had fallen again and had a big knot on the back of his head, said the doctor was checking him out. At that time I told them I would be picking him up the next day, but to call me if he was not ok. I received no phone call. The next morning I told 3 different people that called me from there I would be picking him up between 3:00 -3:30 pm to please have him ready. I got there at 3:15 pm my husband was still laying in bed with someone else’s cloths on.The room smelled just like a toilet when I walked in. He was laying in bed with a wet brief on, No one even came into the room to help me so I bathed him, put his own cloths on him and packed his cloths what was there. I asked the the lady at the desk where his cloths was and she said in wash.( as of today 10-30-25) I still do not have his cloths or even a phone call) when I got home with him he could not stand and was shaking. I went to put him to bed and realized they did not give me his medicine, so I had to send someone back to get his medicine, I got the medicine, the morphine had not been opened when they received it but had been opened when I got it back. They received 6 suppository, I got none back.i called the nurse at Hospices and ask her why had they given him Morphine because I thought that was only supposed to be used at the end of life and he was no where near that when I left him. The next day after I picked him up I called there 3 different times to speak to the manager or nurse on duty, i wanted to talked to someone there in charge where I could understand how he was acting, I was told each time someone would call me back. To this day I have heard nothing from anyone at Shepard of the Hills Nurseing Home. When I left him I paid the bill in full for him to stay and be taken care of per what the lady said.I picked him up when I was supposed to, but today in Mail he received a bill for $203.00 not enough damage was done to him. My feelings if “smoke breaks” are more important than taking care of someone’s love one, then you need to close the place. My precious husband passed 6 days after I picked him up from there. I have taken care of him for 20 years and this is the first time I had to leave him with someone else. He was NOT sick with a cold or anything when I left him. I can’t Believe NO ONE had the courtesy to call me and explain what happened or anything. Please if you have a love one that needs care, don’t leave them here, hire someone to stay with them. I will always wonder just what happened to Scott and why was he not taken care of. The ones that was supposed to be taking care of Scott, you need to improve your working performance and get more training. The void that is left in mine and my children’s hearts will hurt forever because He was the sweetest person you would ever want to meet.
