Shaughn
Dec 2024
Brooke is very sweet, look forward to her coming. She loves my cat like I do. - Pat
4.6(9 ratings)· West Monroe average: 4.2
Own this agency? Update your listing · Marketing for operators

Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families who have used Serenity Homecare consistently describe the nurses and office staff as attentive, caring, and responsive. Reviewers highlight specific staff members by name, suggesting personal, consistent relationships with clients and their families.
AI-generated from reviews and community data.
Serenity Homecare is a home health agency serving West Monroe, Louisiana offering At-Home Care and Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.6 out of 5 across 9 reviews.
Serenity Homecare is a Medicare-certified home health agency serving clients in West Monroe, Louisiana. The agency has been in operation since 1991 and provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits. It holds a CMS quality star rating of 4.0 of 5.
Reviewers consistently praise the agency's staff for their attentiveness, patience, and genuine care. One reviewer noted "very sweet and patient nurses who truly care for your well being," while another reported receiving excellent service over more than a year, with office staff responsive to any needs that arose. Families highlight the personal connections their caregivers build, including attention to details like relationships with household pets.
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me Choose4.6overall · 9 ratings combined
4.6★ on Google (9)
Shaughn
Dec 2024
Brooke is very sweet, look forward to her coming. She loves my cat like I do. - Pat
Taylor Dickens
Dec 2024
Savannah Hipp is the best! She is always attentive and caring for her patients and their loved ones.
katie bodine
Jul 2023
Very sweet and patient nurses who truly care for your well being I couldn't ask for better nurses to come and help my grandmother.
Linda Orr
Jan 2022
I've received service from Serenity homecare for over a year now and I've had excellent service. My nurse is wonderful and caring and the staff in the office if I need anything they are right on it.
Judy Cousans
Nov 2020
Knowledgeable and very caring staff!
Serenity Homecare is a Medicare-certified home health agency (certified since 1991). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
What patients say
5.0 / 5 patient survey rating
53 completed patient surveys, 27% response rate.
Hospital outcomes
How patients did
Service area
Serenity Homecare reports serving 24 ZIP codes, including Monroe, West Monroe, Bastrop, Bernice, Calhoun, Choudrant, Collinston, Columbia, Downsville, Dubach and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 197296. National figures are the average across all certified agencies.
Serenity Homecare offers At-Home Care and Home Health.
Serenity Homecare is located at 3602 Cypress St Unit A in West Monroe, Louisiana.
Serenity Homecare carries a 4.6 out of 5 rating from 9 Google reviews. Families who have used Serenity Homecare consistently describe the nurses and office staff as attentive, caring, and responsive. Reviewers highlight specific staff members by name, suggesting personal, consistent relationships with clients and their families. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Serenity Homecare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Serenity Homecare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Serenity Homecare? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of West Monroe.

West Monroe, Louisiana0.2 mi
4.9(30)
Assisted LivingMemory Care

West Monroe, Louisiana0.2 mi
5(3)
Assisted LivingMemory Care

West Monroe, Louisiana0.2 mi
Assisted Living

West Monroe, Louisiana0.7 mi
5(14)
Assisted LivingMemory Care

West Monroe, Louisiana1 mi
5(2)
Medicare home health · 3.5★

West Monroe, Louisiana1.1 mi
4.2(22)
Assisted LivingMemory Care