Reviewers consistently single out specific caregivers—especially manager Jenni and caregiver David—for personalized, responsive care, including going out of their way during bad weather or emergencies. The community holds a 5 out of 5 rating from 11 Google reviews, with families describing the staff as compassionate, reliable, and attentive to both clients and their families.
AI-generated from reviews and community data.
Serengeti Care provides home health and hospice services in Bremerton, Washington. The organization delivers care in clients' homes, combining medical support with personal assistance for those with complex health needs or at end of life.
Families consistently praise the staff's responsiveness and genuine care. Leadership, particularly manager Jenni Britt, stands out for flexibility—rearranging schedules on snowy days when roads are dangerous and following up on clients even when communication is disrupted. Caregivers like David and Ryan are described as hardworking, emotionally present, and attentive to both clients and their own colleagues. One family wrote, "I have been in many retirement homes and have never seen anyone better than Jenni." The overall tone across reviews emphasizes a team that is friendly, thoughtful, and quick to respond.
Serengeti Care holds a 5-star Google rating based on 11 family reviews, reflecting consistent satisfaction with the quality and compassion of care delivered.
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Help Me Choose5overall · 11 ratings combined
5★ on Google (11)
Julia Robelin
Aug 2025
I don’t think I have met any other duo like Jenni and Ryan! They know and complement each other so well and they truly are the definition of hard workers! They’re super easy will fight for their branch, will know when to ask for help, and are not afraid to show their emotions. That level of compassion gets them far, and I cannot wait for all of the wonderful things they will do for their clients, caregivers, and for the community.
Christiana Birkeland
Aug 2025
The staff here are absolutely fantastic. They why are friendly, thoughtful, attentive and quick. Jenni(the manager) has always been helpful and had a smile. I’m so grateful for this team!
Huv Skul
Mar 2025
Jenni is caring and kind. She responds to calls and texts, especially on snowy winter days when schools are closed and roads are dangerous. Jenni figures out quickly how to rearrange schedules so that the clients' needs are met. She takes care of the residents and the caregivers. I have been in many retirement homes and have never seen anyone better than Jenni. She is awesome.
r v
Mar 2025
We want to acknowledge Jenni Britt for being so kind and loving to our family. Jenni is a true professional who is skilled at her job and cares about her clients and her employees. Jenni is also a wonderful person who we would be happy to call a friend. Jenni sees that our family is taken care of with the utmost care, as good if not better, that we can do at home. We would recommend Jenni to anyone who is looking to care for a loved one. Thank you Jenni.
Jenni Britt
Jan 2025
Sent in by a client: Caregiver David is great. He does an excellent job and I really appreciate that he made sure I was taken care of over the holidays when my phone wasn't working. It's such a relief to have someone that is looking out for me.
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