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Senior Helpers

3000 Old Alabama Rd #111

4.4(32 ratings)· Johns Creek average: 4.5

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Senior Helpers, photo 11 / 6

Quick Facts

Shift flexibility
Offers overnight and split-shift caregiving arrangements
Complex care experience
Has cared for clients with catheters and dementia

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Senior Helpers in Johns Creek is a home health and hospice agency that families generally rate highly, with many reviewers singling out specific staff members like scheduler Carl and caregivers Toneh and Olympia for personal, attentive care. A couple of reviewers describe serious problems with communication and billing practices, including a no-show for a vulnerable client and a dispute over promised shift arrangements.

What reviewers praise

  • Reviewers repeatedly praise scheduler Carl by name
  • Caregivers described as caring and attentive to clients
  • Office staff called responsive and willing to adjust schedules
  • One family used the agency for over 8 years
  • Positive experience noted even by a clinicals student

What reviewers flag

  • One report of a no-show with no family communication
  • One report of a bait-and-switch on promised shift arrangements
  • One reviewer described management as cold and incompassionate

AI-generated from reviews and community data.

Senior Helpers is a home care agency serving Johns Creek, Georgia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.4 out of 5 across 32 reviews.

About Senior Helpers

Senior Helpers is an at-home care agency serving clients in Johns Creek, Georgia. The agency provides in-home assistance with flexible scheduling, including overnight and split-shift care options for seniors with various care needs.

Reviewers consistently praise the professionalism and responsiveness of the care staff and office team. Many families report positive experiences with individual caregivers and note that the agency is willing to adjust schedules to meet client needs. One reviewer noted working with the company for close to eight years with consistently responsive and respectful service. However, reviews are mixed regarding reliability and communication, with some families reporting scheduling issues and lack of communication when care was not provided as arranged.

Types of Care at Senior Helpers

At-Home Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Senior Helpers

4.4overall · 32 ratings combined

4.4★ on Google (32)

2023 UCSD

Jun 2026

via Google ↗ · Report

Love Senior Helpers for providing a wonderful positive start during my clinicals process. Although my clinicals had to be cut short to return to completing the required education, I truly enjoyed the experience with the clients and the supportive office and field staff.

K Moher

Aug 2025

via Google ↗ · Report

Met Marisa at the Roswell Senior Expo and she had such great energy! Very kind and patient to explain the services offered.

David Rose

Jul 2025

via Google ↗ · Report

I want to thank Senior Helpers for the excellent care for my mom this year. The staff is very professional and willing to adjust to our schedule. Olympia is the best!!!

Jabril Simple

Jun 2025

via Google ↗ · Report

Great place Definitely recommended your loved ones to join!

Paula Sample

Jun 2025

via Google ↗ · Report

We highly recommend Senior Helpers. They have been fantastic to work with and their people are very professional and well trained.

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By submitting, you're okay with us and Senior Helpers reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does Senior Helpers offer?

Senior Helpers offers At-Home Care.

Where is Senior Helpers located?

Senior Helpers is located at 3000 Old Alabama Rd #111 in Johns Creek, Georgia.

What do families say about Senior Helpers?

Senior Helpers carries a 4.4 out of 5 rating from 32 Google reviews. Senior Helpers in Johns Creek is a home health and hospice agency that families generally rate highly, with many reviewers singling out specific staff members like scheduler Carl and caregivers Toneh and Olympia for personal, attentive care. A couple of reviewers describe serious problems with communication and billing practices, including a no-show for a vulnerable client and a dispute over promised shift arrangements. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Senior Helpers?

Submit the Request Information form on this page, or contact Senior Helpers directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Johns Creek.

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