James Harper
Jun 2026
Excellent in every way. I cut myself doing yard work, and the doc and nurse patched me up in under an hour! Great intake nurse, eval nurse, doc and facility. Highly recommended!
1 / 4Quick Facts
- Total units
- 66
- Medicare rating
- 5 of 5
- Ownership
- Government, State
- Certified beds
- 66
- Inspections
- View history (20 citations)
- Facility type
- Hospital-based skilled nursing with on-site ER
CMS Care Compare
What Families Think
Reviewers describe Samuel Mahelona Memorial Hospital as providing both skilled nursing/long-term care and hospital-level emergency services, with consistent praise for compassionate, professional staff. Families placing loved ones in the long-term care unit note attentive, engaging care, while others highlight quick, effective treatment in the attached ER for injuries like dislocations and kidney stones.
The Good
- Staff described as compassionate and professional
- Long-term care residents kept active and engaged
- Local entertainment and holiday celebrations for residents
- Fast, effective emergency care for injuries and pain
- High 4.4/5 rating from 34 Google reviews
The Bad
- No published pricing information available
- Very limited amenity details provided
AI-generated from reviews and community data.
Samuel Mahelona Memorial Hospital is a senior living community in Kapaa, Hawaii offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.4 out of 5 across 34 reviews.
About Samuel Mahelona Memorial Hospital
Samuel Mahelona Memorial Hospital is a skilled nursing / long term care community in Kapaa, Hawaii. The community is licensed for up to 66 residents.
Families rate Samuel Mahelona Memorial Hospital 4.4 out of 5 based on 34 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Samuel Mahelona Memorial Hospital
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Samuel Mahelona Memorial Hospital
4.4overall · 34 ratings combined
4.4★ on Google (34)
Rose Colon
Dec 2025
Mahelona LTC care nurses & staff ROCK!!! It was a long & tough process to get my mom the assistance she needed. I'm so thankful it all worked out and she got placed here! Everyone is so amazing at keeping residences cared for, engaged, and as active as they can be. They love to have local entertainment for residents, activities and celebrate each holiday, to include family members. Mahelona LTC is truly a blessing to our mom & ohana!!!
Vicki Hobby
Sep 2025
Went to the ER after experiencing severe pain in my side. I received excellent care and discovered I had a kidney stone. Dr was compassionate and explained everything very well. Entire staff was kind and professional. I don’t recommend having a kidney stone, but if you need emergency care, this is a wonderful place.
Cathleen Haggerty
Aug 2025
I’ve received the most compassionate and professional care at the Mahelona emergency room. As a retired nurse after 40 on the job, the caring was exemplary. Please thank the admissions lady who was kind, Dr Travis Parker, Sarah RN and the radiology tech. I live in Princeville The Urgent care had no X-ray or doctor on call for Sunday so going there would not accomplish anything. I will always for to Mahelona due to excellent caregivers. Mahalo
Joanne West
Jan 2024
My husband fell while we were hiking in the area and was in a great deal of pain. When we arrived at the clinic we were welcomed and immedialely taken in for evaluation. The staff was courteous, efficient and successfully took care of the issue, a dislocated shoulder. Thank you so much.
Government Inspection History
4 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 14, 2026Health ComplaintHealth Standard8 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 26, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2026
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2026
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2026
Nov 22, 2024Fire Safety StandardHealth Standard4 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2024
Dec 1, 2023Fire Safety StandardHealth ComplaintHealth Standard7 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 5, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2024
Sep 30, 2022Fire Safety Standard1 citation
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Samuel Mahelona Memorial Hospital offer?
Samuel Mahelona Memorial Hospital offers Skilled Nursing / Long Term Care.
Where is Samuel Mahelona Memorial Hospital located?
Samuel Mahelona Memorial Hospital is located at 4800 Kawaihau Road in Kapaa, Hawaii.
What do families say about Samuel Mahelona Memorial Hospital?
Reviewers describe Samuel Mahelona Memorial Hospital as providing both skilled nursing/long-term care and hospital-level emergency services, with consistent praise for compassionate, professional staff. Families placing loved ones in the long-term care unit note attentive, engaging care, while others highlight quick, effective treatment in the attached ER for injuries like dislocations and kidney stones.
How did Samuel Mahelona Memorial Hospital do on recent health and safety inspections?
Samuel Mahelona Memorial Hospital had 4 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Samuel Mahelona Memorial Hospital?
Submit the Request Information form on this page to connect with Samuel Mahelona Memorial Hospital and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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