Sonya Thomas
Jul 2026
Stayed here for 3 months,staff is great make you feel relaxed and at home.
Sacramento Post-Acute
5255 Hemlock Street
4.2(276 ratings)
1 / 5Quick Facts
- Nursing coverage
- Licensed nurses on-site 24 hours, seven days a week
- CMS rating
- CMS Four-Star Overall, Five-Star Quality Measures facility
- Nearby hospital
- About two miles from Mercy San Juan Medical Center
What Families Think
Families describe Sacramento Post-Acute as a skilled nursing and rehab facility where physical and occupational therapy staff are frequently singled out for helping patients recover mobility after surgery, stroke, or joint replacement. Reviewers consistently praise the warmth of nurses, CNAs, and admissions staff, though a notable minority report serious lapses in medication timing, communication, and staffing levels. Overall sentiment is strongly positive, but the negative reviews describe consequential care gaps rather than minor complaints.
The Good
- Physical and occupational therapy repeatedly praised as excellent
- Admissions staff described as warm and well-organized
- Nurses and CNAs frequently called kind and attentive
- Facility described as clean with good communication
- Support for veteran residents through weekly visits
- Helped patients recover from strokes, surgery, hip replacement
The Bad
- Multiple reports of medication delays or errors, including missed antibiotic doses
- Several reviewers noted slow response to call lights, citing understaffing
- One report of a patient nearly dying due to inadequate monitoring of eating and abscesses
- A few reviewers cited poor communication from case managers or travel coordinators
AI-generated from reviews and community data.
About Sacramento Post-Acute
Sacramento Post-Acute is a skilled nursing facility focused on the safety, wellness, and healing of its patients. The community is conveniently located in the heart of Sacramento near the 80 Freeway, just two miles from Mercy San Juan Medical Center.
The facility provides patient-centered care with licensed nurses available 24 hours a day, seven days a week. Rehabilitation services take place in an expansive, state-of-the-art rehab gym under the guidance of licensed therapy experts, supporting patients recovering from events such as spine surgery and other conditions requiring short-term rehabilitation or long-term care.
Amenities include beautiful courtyards and naturally-lit indoor great rooms where patients and family members can rest and gather. The facility has been recognized by the Centers for Medicare and Medicaid Services (CMS) as a Four-Star Overall and Five-Star Quality Measures facility, and has received U.S. News Best Nursing Homes awards in Short-Term Rehabilitation and Long-Term Care.
Sacramento Post-Acute maintains a partnership with Dust Off Ministries – No Man Left Behind, an organization supporting veterans; representatives from the ministry visit weekly with the center's VA patients. The facility also offers an Ecard service, allowing family members to send personalized greetings that staff will hand-deliver to patients.
The admissions and care teams, including nursing, CNA, and therapy staff, are described as professional, respectful, and attentive to patient needs, working with patients on concerns such as medication management and discharge planning. The facility accepts private pay, all PPOs, and a range of insurances and HMOs, including Sutter Health, United Healthcare, Blue Cross Blue Shield, Veterans Affairs, Medicare, and Medi-Cal.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.2overall · 276 ratings combined
4.4★ on Google (241) · 2.7★ on Yelp (35) · Yelp page ↗
Deborah May
Jul 2026
I have been visiting a friend staying at the Sacramento Post Acute facility. Every staff person I have passed by, asked a question of or needed something ftom have been very friendly and accommodating. Everyone always has a smile to give.<br>The only care concern is the delay of receiving medications in a timely manner. This is the second day she has not had her eye medication.<br>Parking is not easy to find. The parking lot is very small and I've noticed that staff uses it therfore leaving minimal if any spaces for visitors. Street parking is also not easy to find in part because of an apartment complex and staff.
Debby Rose
Jun 2026
My cousin is a long term patient here. The facility is clean, the nurses are kind and ready to answer any questions with great patience and clarity. Thank you Post Acute
WrightSideOfFloyd
Jun 2026
Although I ultimately chose to return home, I want to thank the staff at Sacramento Post Acute for the care they provided during my recovery following spine surgery.<br><br>The nurses, CNAs, therapy staff, admissions team, and management were consistently professional, respectful, and attentive to my needs. Julie in Admissions was especially helpful throughout my stay and during the discharge process.<br><br>The staff listened to my concerns, worked with me regarding medications, and treated me with kindness and respect. When I made the decision to return home, they handled the process professionally and ensured I understood everything before leaving.<br><br>Recovery is a personal journey, and for me, being back in my own home with my support system and my pug, Jada Bug, was the right decision. That does not take away from the dedication and hard work of the people who cared for me while I was there.<br><br>Thank you to everyone at Sacramento Post Acute for your care and professionalism. I wish you all the best.”<br>-Jeff Watson
Susan Nye
Jun 2026
My husband is today coming home after 36 days in Sacramento Post-Acute Care. The physical and occupational therapists were wonderful, (scale of 1-10, a definite 10.) As other reviewers have stated, admission was well done, the nursing staff seemed to be overloaded. However they were all very friendly and helpful. And CNA Celly was always very helpful and on the spot. Some other CNAs were good, always friendly, However, there were times when the response to the call light was slow, more staff would, I believe be helpful. The Case Manager, Tze, was also very helpful and communicated well.
Frequently Asked Questions
What types of care does Sacramento Post-Acute offer?
Sacramento Post-Acute offers Skilled Nursing / Long Term Care.
Where is Sacramento Post-Acute located?
Sacramento Post-Acute is located at 5255 Hemlock Street in Sacramento, California.
What do families say about Sacramento Post-Acute?
Families describe Sacramento Post-Acute as a skilled nursing and rehab facility where physical and occupational therapy staff are frequently singled out for helping patients recover mobility after surgery, stroke, or joint replacement. Reviewers consistently praise the warmth of nurses, CNAs, and admissions staff, though a notable minority report serious lapses in medication timing, communication, and staffing levels. Overall sentiment is strongly positive, but the negative reviews describe consequential care gaps rather than minor complaints.
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