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Sacramento Post-Acute

5255 Hemlock Street

4.2(276 ratings)· Sacramento average: 4.2

Sacramento Post-Acute, photo 11 / 5

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
99
Nursing coverage
Licensed nurses on-site 24 hours, seven days a week
CMS rating
CMS Four-Star Overall, Five-Star Quality Measures facility
Nearby hospital
About two miles from Mercy San Juan Medical Center

What Families Think

Families describe Sacramento Post-Acute as a skilled nursing and rehab facility where physical and occupational therapy staff are frequently singled out for helping patients recover mobility after surgery, stroke, or joint replacement. Reviewers consistently praise the warmth of nurses, CNAs, and admissions staff, though a notable minority report serious lapses in medication timing, communication, and staffing levels. Overall sentiment is strongly positive, but the negative reviews describe consequential care gaps rather than minor complaints.

The Good

  • Physical and occupational therapy repeatedly praised as excellent
  • Admissions staff described as warm and well-organized
  • Nurses and CNAs frequently called kind and attentive
  • Facility described as clean with good communication
  • Support for veteran residents through weekly visits
  • Helped patients recover from strokes, surgery, hip replacement

The Bad

  • Multiple reports of medication delays or errors, including missed antibiotic doses
  • Several reviewers noted slow response to call lights, citing understaffing
  • One report of a patient nearly dying due to inadequate monitoring of eating and abscesses
  • A few reviewers cited poor communication from case managers or travel coordinators

AI-generated from reviews and community data.

Sacramento Post-Acute is a senior living community in Sacramento, California offering Skilled Nursing / Long Term Care. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 241 reviews.

About Sacramento Post-Acute

Sacramento Post-Acute is a skilled nursing facility focused on the safety, wellness, and healing of its patients. The community is conveniently located in the heart of Sacramento near the 80 Freeway, just two miles from Mercy San Juan Medical Center.

The facility provides patient-centered care with licensed nurses available 24 hours a day, seven days a week. Rehabilitation services take place in an expansive, state-of-the-art rehab gym under the guidance of licensed therapy experts, supporting patients recovering from events such as spine surgery and other conditions requiring short-term rehabilitation or long-term care.

Amenities include beautiful courtyards and naturally-lit indoor great rooms where patients and family members can rest and gather. The facility has been recognized by the Centers for Medicare and Medicaid Services (CMS) as a Four-Star Overall and Five-Star Quality Measures facility, and has received U.S. News Best Nursing Homes awards in Short-Term Rehabilitation and Long-Term Care.

Sacramento Post-Acute maintains a partnership with Dust Off Ministries – No Man Left Behind, an organization supporting veterans; representatives from the ministry visit weekly with the center's VA patients. The facility also offers an Ecard service, allowing family members to send personalized greetings that staff will hand-deliver to patients.

The admissions and care teams, including nursing, CNA, and therapy staff, are described as professional, respectful, and attentive to patient needs, working with patients on concerns such as medication management and discharge planning. The facility accepts private pay, all PPOs, and a range of insurances and HMOs, including Sutter Health, United Healthcare, Blue Cross Blue Shield, Veterans Affairs, Medicare, and Medi-Cal.

Types of Care at Sacramento Post-Acute

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Sacramento Post-Acute

4.2overall · 276 ratings combined

4.4★ on Google (241) · 2.7★ on Yelp (35) · Yelp page ↗

Sonya Thomas

Jul 2026

via Google

Stayed here for 3 months,staff is great make you feel relaxed and at home.

Deborah May

Jul 2026

via Google

I have been visiting a friend staying at the Sacramento Post Acute facility. Every staff person I have passed by, asked a question of or needed something ftom have been very friendly and accommodating. Everyone always has a smile to give.<br>The only care concern is the delay of receiving medications in a timely manner. This is the second day she has not had her eye medication.<br>Parking is not easy to find. The parking lot is very small and I've noticed that staff uses it therfore leaving minimal if any spaces for visitors. Street parking is also not easy to find in part because of an apartment complex and staff.

Debby Rose

Jun 2026

via Google

My cousin is a long term patient here. The facility is clean, the nurses are kind and ready to answer any questions with great patience and clarity. Thank you Post Acute

WrightSideOfFloyd

Jun 2026

via Google

Although I ultimately chose to return home, I want to thank the staff at Sacramento Post Acute for the care they provided during my recovery following spine surgery.<br><br>The nurses, CNAs, therapy staff, admissions team, and management were consistently professional, respectful, and attentive to my needs. Julie in Admissions was especially helpful throughout my stay and during the discharge process.<br><br>The staff listened to my concerns, worked with me regarding medications, and treated me with kindness and respect. When I made the decision to return home, they handled the process professionally and ensured I understood everything before leaving.<br><br>Recovery is a personal journey, and for me, being back in my own home with my support system and my pug, Jada Bug, was the right decision. That does not take away from the dedication and hard work of the people who cared for me while I was there.<br><br>Thank you to everyone at Sacramento Post Acute for your care and professionalism. I wish you all the best.”<br>-Jeff Watson

Susan Nye

Jun 2026

via Google

My husband is today coming home after 36 days in Sacramento Post-Acute Care. The physical and occupational therapists were wonderful, (scale of 1-10, a definite 10.) As other reviewers have stated, admission was well done, the nursing staff seemed to be overloaded. However they were all very friendly and helpful. And CNA Celly was always very helpful and on the spot. Some other CNAs were good, always friendly, However, there were times when the response to the call light was slow, more staff would, I believe be helpful. The Case Manager, Tze, was also very helpful and communicated well.

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Government Inspection History

10 inspection visits in the last three years, 56 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 20, 2026Fire Safety StandardHealth Standard15 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Dispose of garbage and refuse properly.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 3, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 16, 2026

Jan 30, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2026

Oct 18, 2024Fire Safety StandardHealth Standard10 citations
  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 29, 2024

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 29, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 29, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 29, 2024

Jul 9, 2024Health Complaint2 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 23, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 23, 2024

Jun 12, 2024Health Complaint3 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 25, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 25, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 25, 2024

Apr 18, 2024Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2024

Jan 16, 2024Health Complaint1 citation
  • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2024

Aug 2, 2023Health Complaint2 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 24, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 24, 2023

Jul 10, 2023Health Complaint1 citation
  • Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 19, 2023

May 19, 2023Fire Safety StandardHealth Standard20 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2023

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2023

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2023

  • Properly provide smoke detection systems in areas open to corridors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2023

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2023

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2023

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Sacramento Post-Acute offer?

Sacramento Post-Acute offers Skilled Nursing / Long Term Care.

How much does Sacramento Post-Acute cost?

Sacramento Post-Acute has not published its pricing. For context, communities in Sacramento that publish rates start around $5,350 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Sacramento Post-Acute located?

Sacramento Post-Acute is located at 5255 Hemlock Street in Sacramento, California.

What do families say about Sacramento Post-Acute?

Families describe Sacramento Post-Acute as a skilled nursing and rehab facility where physical and occupational therapy staff are frequently singled out for helping patients recover mobility after surgery, stroke, or joint replacement. Reviewers consistently praise the warmth of nurses, CNAs, and admissions staff, though a notable minority report serious lapses in medication timing, communication, and staffing levels. Overall sentiment is strongly positive, but the negative reviews describe consequential care gaps rather than minor complaints.

How did Sacramento Post-Acute do on recent health and safety inspections?

Sacramento Post-Acute had 10 government inspection visits in the last three years, with 56 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Sacramento Post-Acute?

Submit the Request Information form on this page to connect with Sacramento Post-Acute and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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