Arlene Mendez
Jul 2026
Our first visit with our mother went well. The facility was clean, and the staff was attentive and caring.
1 / 4Quick Facts
- Total units
- 138
- Medicare rating
- 3 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 138
- Inspections
- View history (25 citations)
CMS Care Compare
What Families Think
Reviews of Ruleme Center are sharply divided: some families report a clean, cheerful environment with attentive staff and noticeable improvement in a loved one's health, while others describe serious neglect, especially in dementia care. The gap between positive and negative accounts suggests care quality may vary significantly depending on the unit or shift.
The Good
- Facility described as clean and cheerful
- Staff called attentive and caring by some visitors
- One resident showed improved cognition and physical strength
- No unpleasant odors noted during visits
The Bad
- Multiple reports of neglect in dementia/Alzheimer's care
- Reports of hygiene and personal care being neglected
- One report of medication not given as prescribed
- One report of missing or stolen personal belongings
AI-generated from reviews and community data.
Ruleme Center is a senior living community in Eustis, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 215 reviews.
About Ruleme Center
Ruleme Center is a post-acute rehabilitation and long-term care community in Eustis, Florida. The facility provides skilled nursing and rehabilitation services designed around the individual needs of each resident, with a focus on promoting better quality of life.
The community emphasizes personalized wellness journeys that combine clinical care with compassionate service. Ruleme Center offers a homelike environment with modern amenities and aims to create a setting where residents can engage with daily life in a cheerful atmosphere.
The center maintains a mission centered on transforming healthcare experiences and setting standards for care quality. Staff are described as passionate professionals committed to redefining approaches to resident wellness and support.
Types of Care at Ruleme Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Ruleme Center
4.5overall · 215 ratings combined
4.5★ on Google (215)
Neil Canan
May 2026
I went to visit a friend, for the first time and was impressed by the way he was taken care of. It was clean and cheerful when we arrived, and there was no smell of urine , which sadly is all to common in many homes. I would give it 4 stars only for what I observed in the short time I was there.
Nadia Cando
Apr 2026
would strongly advise anyone to think twice before trusting their loved ones to a place like Ruleme Center. If you truly care about your family member who suffers from Alzheimer’s, this is not the place for them. The level of care and professionalism here is extremely disappointing. The staff does not seem properly trained or prepared to handle patients with Alzheimer’s. There is a clear lack of attention, compassion, and responsibility. Basic needs such as hygiene and personal care are often neglected, which is unacceptable for individuals who depend entirely on others for their well-being. Leaving someone here feels more like abandoning them than ensuring they receive proper care. No family should have to worry about whether their loved one is being treated with dignity and respect, but unfortunately, that is the reality in this place. I would not recommend this center to anyone who values the safety, health, and dignity of their loved ones.…
Christians Cabanilla
Apr 2026
This is the worst dementia care center I have ever experienced. The level of neglect is unacceptable. Staff spend more time on their phones than caring for patients. Residents are not properly cleaned and can go days without basic hygiene. Medications are not given as prescribed, putting lives at risk. There is also serious disorganization — my mother’s clothes were given to other residents, and she was dressed in clothing that did not belong to her. Communication is terrible; calls go unanswered and families are left without information. On top of everything, my mother’s belongings were stolen or went missing, including new shoes, and no one provided any explanation or took responsibility. If you truly care about your loved ones, do NOT bring them here. This is the last place you should ever trust with someone you love...
Ron Pughes
Oct 2025
We have been very pleased with Ruleme. Our mother has shown improvement in her cognition and physical strength since arriving. The staff keeps us well updated and reviews her health plan regularly. Thanks staff for all you do! -Ron, David & Donna
Government Inspection History
5 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 23, 2026Fire Safety StandardHealth Standard9 citations
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2026
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2026
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2026
Jan 30, 2025Health Complaint1 citation
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2025
Aug 22, 2024Fire Safety StandardHealth Standard5 citations
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Dec 6, 2023Health Complaint3 citations
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 24, 2023
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023
Apr 20, 2023Fire Safety StandardHealth Standard7 citations
Provide a means of sharing information on occupancy/needs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2023
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2023
Provide family notifications of emergency plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 18, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Ruleme Center offer?
Ruleme Center offers Skilled Nursing / Long Term Care.
Where is Ruleme Center located?
Ruleme Center is located at 2810 Ruleme St in Eustis, Florida.
What do families say about Ruleme Center?
Reviews of Ruleme Center are sharply divided: some families report a clean, cheerful environment with attentive staff and noticeable improvement in a loved one's health, while others describe serious neglect, especially in dementia care. The gap between positive and negative accounts suggests care quality may vary significantly depending on the unit or shift.
How did Ruleme Center do on recent health and safety inspections?
Ruleme Center had 5 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Ruleme Center?
Submit the Request Information form on this page to connect with Ruleme Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Ruleme Center? Claim this listing to update photos, pricing, and details. It's free.
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