MyLivingChoice

Royal Terrace Healthcare

1340 Highland Ave.

3.9(25 ratings)· Duarte average: 3.9

Royal Terrace Healthcare, photo 11 / 5

Quick Facts

Total units
58
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
58
Therapy services
On-site physical and occupational therapy programs
Nearby hospital
Resident receiving treatment at City of Hope

What Families Think

Reviewers at Royal Terrace Healthcare frequently praise the nursing, therapy, and support staff for compassionate, attentive care, with several describing strong rehabilitation outcomes such as regaining the ability to walk. A single negative review raised secondhand concerns about medication practices and cleanliness, and objected to a masking requirement for visitors.

The Good

  • Nursing and CNA staff praised as caring and attentive
  • Prompt response to call lights noted by families
  • Physical and occupational therapy helped residents regain mobility
  • Social worker and activities staff highlighted by name
  • Frequent, courteous phone communication with families reported

The Bad

  • One secondhand report of medication management and cleanliness concerns
  • One reviewer objected to a mask requirement for visitors

AI-generated from reviews and community data.

Royal Terrace Healthcare is a senior living community in Duarte, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 25 reviews.

About Royal Terrace Healthcare

Royal Terrace Healthcare is a 58-bed skilled nursing and long-term care community in Duarte, California. It serves patients recovering from acute illness, undergoing treatment at nearby facilities, and those needing ongoing care.

Families consistently praise the nursing and therapy staff for their attentiveness and clinical skill. One family noted their mother "cried" when discharged because the facility felt like "a home away from home." Reviewers highlight specific staff members, nurses, physical therapists, social workers, and activities coordinators, for going beyond routine care to ease both patients' and families' worries. The activities program and social services are noted as particularly engaged.

Royal Terrace holds a 3.9 out of 5 rating across 25 Google reviews. While most accounts emphasize warmth and competent care, a small number of visitors have raised concerns about facility policies and medication management that merit direct conversation with leadership.

Types of Care at Royal Terrace Healthcare

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Royal Terrace Healthcare

3.9overall · 25 ratings combined

3.9★ on Google (25)

Rita Flowers

Mar 2026

via Google

I would like to express my deepest gratitude and highest commendation for Royal Terrace Healthcare, where my husband, Luciano Leonard Diego, is currently residing while receiving treatment at City of Hope. Despite the difficult circumstances that prevent me from being physically present with my husband, the staff at Royal Terrace Healthcare have provided me with an immeasurable sense of comfort and reassurance. I remain in frequent contact—often calling several times throughout the day and night—and without fail, my calls are answered promptly and courteously. This level of attentiveness speaks volumes about their professionalism and dedication. More importantly, my husband is treated with the utmost dignity, compassion, and respect. The nursing staff, caregivers, and therapists consistently demonstrate exceptional attentiveness to his needs. I am continually reassured knowing that when he presses his call light, assistance arrives without delay. This is something I have personally observed through my many phone conversations with him. Royal Terrace Healthcare is, in every sense, a place of genuine care and dedication. I wholeheartedly recommend this facility to anyone in need of skilled nursing services. The entire team—nurses, caregivers, therapists, and support staff alike—are truly remarkable. They are, without a doubt, a blessing. — Rita Olivia Flowers

Jose Speede

Feb 2026

via Google

Royal terrace has the best management and physical therapy!

pauline reid

Jan 2026

via Google

Our mom totally loved this place. The day she got discharged, she cried. This was like a home away from home for her. The staff members who all helped to care for her are amazing. The social worker, Jennifer, was very helpful. Activities director Judith, Allie & others from the activities dept. were great. The nurses were superb, especially May, who helped to allay our fears when we arrived. Our Mom was not able to walk when she got there but left there walking. Chris & his physiotherapy team & the occupational therapy team did a wonderful job. The CNAs were so caring especially Nancy. Thanks everyone for doing such a great job.

Monique Manning

Nov 2025

via Google

My experience at Royal Terrace Health Care has been nothing less than amazing. After being very ill, I was sent here to have physical rehabilitation. The rehab staff is so kind, motivating and extremely caring. They helped me walk again! If you have a loved one who requires care, let Royal Terrace do its magic

Mr. A.

Feb 2025

via Google

Demanded I wear a mask in 2025 to visit a neighbor. Absolutely ridiculous! No hospitals or other nursing homes in the area are requiring this (my dad has been in and out of them recently). Neighbor had a lot of complaints about giving medications she doesn't want or need. Also complained about cleanliness (although her own place is not very clean LOL)

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Government Inspection History

9 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 22, 2026Fire Safety StandardHealth Standard10 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 27, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2026

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2026

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2026

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2026

Dec 23, 2025Health Complaint1 citation
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 16, 2026

Oct 28, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 21, 2025

Sep 19, 2025Health Complaint3 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 28, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 28, 2025

Sep 10, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2025

Jul 31, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 20, 2025

May 30, 2025Fire Safety StandardHealth Standard14 citations
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2025

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected May 30, 2025

Jun 16, 2024Fire Safety StandardHealth Standard8 citations
  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2024

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2024

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Jul 1, 2024

Apr 30, 2024Health Complaint5 citations
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 6, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 6, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 6, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 6, 2024

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 23, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Royal Terrace Healthcare offer?

Royal Terrace Healthcare offers Skilled Nursing / Long Term Care.

Where is Royal Terrace Healthcare located?

Royal Terrace Healthcare is located at 1340 Highland Ave. in Duarte, California.

What do families say about Royal Terrace Healthcare?

Reviewers at Royal Terrace Healthcare frequently praise the nursing, therapy, and support staff for compassionate, attentive care, with several describing strong rehabilitation outcomes such as regaining the ability to walk. A single negative review raised secondhand concerns about medication practices and cleanliness, and objected to a masking requirement for visitors.

How did Royal Terrace Healthcare do on recent health and safety inspections?

Royal Terrace Healthcare had 9 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Royal Terrace Healthcare?

Submit the Request Information form on this page to connect with Royal Terrace Healthcare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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