1 / 5CMS Care Compare
Families and rehab patients consistently describe Ross Memorial Health Care Center as attentive, clean, and staffed by caring professionals across nursing, therapy, and administrative teams. Reviewers frequently praise the physical/occupational therapy support and highlight specific staff members by name for going above and beyond. A few notes mention minor drawbacks like limited parking and some aging PT equipment.
AI-generated from reviews and community data.
Ross Memorial Health Care Center is a senior living community in Kennesaw, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 1,070 reviews.
Ross Memorial Health Care Center is a skilled nursing and long-term care facility in Kennesaw, Georgia, with capacity for 100 residents. The community serves patients recovering from surgery, managing chronic conditions, and requiring ongoing medical care.
Families consistently highlight the attentiveness and warmth of the care team across all departments. Staff members, from nurses and CNAs to physical therapists, dietary services, and administrative personnel, are described as professional, competent, and genuinely invested in residents' comfort and recovery. One family noted they "were sad to leave all the great staff," reflecting how meaningful these relationships become during stays. The facility maintains clean spaces, serves quality meals, and provides structured rehabilitation support. Physical therapy receives particular mention for consistency in helping residents progress toward independence after joint replacement and other procedures.
Practical amenities include daily concierge check-ins to support resident comfort during stays. One visitor did note that parking can be tight during peak hours. The community is well-regarded in the Kennesaw-Marietta area and frequently recommended by past families.
Ross Memorial holds a 4.8 out of 5 rating based on 1,070 family reviews, reflecting strong satisfaction with both clinical care and the human quality of the experience.
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Help Me Choose4.8overall · 1,070 ratings combined
4.8★ on Google (1,070)
David Stromberg
Jun 2026
The ROSS MEMORIAL CENTER was a good experience for me. The employees were professional, personable and very competent at providing all the services which I needed. The facility was clean, food excellent, PT adequate, although some of the equipment needed upgraded. I was able to get the exercise I needed to recover from a total knee joint replacement. The treatment for an infected knee and leg was excellent. I would definitely recommend this facility for rehab.
Jim K
Jun 2026
Friendly and proactive staff that has been very attentive to our moms needs. Food is good. The Concierge's have been checking daily to ensure her stay is comfortable. PT has been consistant and supportive to her healing. Was recommended by numerous people and we are glad we chose here. Highly recommend in the Kennesaw/ Marietta area!!!
Dian Mitchell
May 2026
Ross Memorial has outstanding service. This is a very caring family of people who really makes the effort to give outstanding customer service. The care team staff (Dana above and beyond, Tracey , Patience, Sandra, Darnetta, Paulette - extraordinary care). The administrators: (Dorcel, Jazmine, Lakia in the business office), the front desk ladies, the events person Megan and the lady that check us in and walk us out ( administrative coordinator) all were amazing. The physical and occupational therapy team ( Ellen and the other lady that worked on my husband upper body) excellent. I am sure I missed some names but the overall experience was wonderful and I never felt alone. Thank you all for a great experience while helping to restore my husband back to his health.
TF Graham
May 2026
Had a friend staying there for rehabilitation after a knee replacement. I was pleased with the quality of service she received. Physician, nurse practitioner, nurse, CNA, PT folks, food services, cleaning services were all cheerful, helpful & professional. Couldn’t find a parking spot at lunch time, but other than that, everything was impressive.
Windy
Mar 2026
UPDATE.. last Day at Ross and we were sad to leave all the great staff, although it’s a tough turn of events when a loved one has to experience this situation, but with the Help of Great people it sure makes it a Heck of A lot easier.. Darlene really made us feel at home from the time we got there until the time we left. Nursing staff and all the helpers were Terrific and very Helpful! If you’re looking for a trusted facility and the comfort of knowing your loved one is in Good hands look no further then Ross Memorial Healthcare.. Thank You All😊 I met Joyce the Concierge and she was Great! Very helpful and assisted us with what we needed! Good to come across great help and nice bright smile
3 inspection visits in the last three years, 23 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 1, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 3, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2024
Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2024
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2024
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2022
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2022
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2022
Perform COVID19 testing on residents and staff.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2022
Ensure staff are vaccinated for COVID-19
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2022
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2022
Report COVID19 data to residents and families.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2022
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2022
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2022
Establish an Emergency Preparedness Program (EP).
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Ross Memorial Health Care Center offers Skilled Nursing / Long Term Care.
Ross Memorial Health Care Center is located at 1780 Old Highway 41 in Kennesaw, Georgia.
Families and rehab patients consistently describe Ross Memorial Health Care Center as attentive, clean, and staffed by caring professionals across nursing, therapy, and administrative teams. Reviewers frequently praise the physical/occupational therapy support and highlight specific staff members by name for going above and beyond. A few notes mention minor drawbacks like limited parking and some aging PT equipment.
Ross Memorial Health Care Center had 3 government inspection visits in the last three years, with 23 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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