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Riverways Manor Nursing Home

403 Watercress Road, Box 969

3.5(12 ratings)

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Riverways Manor Nursing Home, photo 11 / 2

Quick Facts

Total units
60
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
60
Therapy services
On-site occupational, physical, and speech therapy
Medical oversight
Full-time Medical Director on staff

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Riverways Manor are mixed, with some families praising a caring, family-like staff and steady rehabilitation support, while others report serious lapses in medication management, hygiene care, and staff professionalism. The facility is a 24-hour skilled nursing and long-term care setting in Van Buren, MO, with a full-time Medical Director and on-site therapy services.

What reviewers praise

  • Staff described as caring and treating residents like family
  • On-site occupational, physical, and speech therapy
  • 24-hour care with full-time Medical Director
  • Positive feedback on teamwork among staff

What reviewers flag

  • One report of a serious medication error and mislabeled pills
  • One report of a resident left unclean for hours
  • One report of slow response to a call light for 2 hours
  • Multiple reviewers describe unprofessional or hostile staff interactions

AI-generated from reviews and community data.

Riverways Manor Nursing Home is a senior living community in Van Buren, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.5 out of 5 across 12 reviews.

About Riverways Manor Nursing Home

Riverways Manor is a skilled nursing facility offering short-term convalescent care and long-term care in Van Buren, Missouri. The facility operates 24 hours with a full-time Medical Director and provides complete care around the clock, including onsite medication management and assessment.

The community features a home-like, open-concept atmosphere with amenities including onsite occupational, physical, and speech therapy. Residents receive laboratory, social, and vision services, along with custom nutritional programs. Well-balanced meals are served on a flexible dining schedule with a selective menu available to residents.

Riverways Manor offers a variety of activities designed to support resident engagement and quality of life. The facility provides motivational activities and crafts, both indoor and outdoor programming, and religious services. Care is provided by friendly and well-trained personnel who support residents in achieving their daily goals and lifestyle preferences.

Located in the Heart of Missouri's Ozark National Scenic Riverways, the facility serves the Van Buren area with individualized services tailored to each resident's needs. The community emphasizes person-centered care, treating residents with compassion, dignity, and respect as part of its mission to deliver specialized comfort and quality care.

Types of Care at Riverways Manor Nursing Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Arts and Crafts
  • Religious Services
  • Social Activities

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Reviews of Riverways Manor Nursing Home

3.5overall · 12 ratings combined

3.5★ on Google (12)

The Apostolic Church

Jul 2026

via Google ↗ · Report

We enjoy ministering here and thankful to have the confidence of the staff and the residents we love and appreciate you all so much ~Pastor Zachary And Sis Crysten Pinter

monica Davis

Jan 2026

via Google ↗ · Report

If I could give zero stars I would. This place is very unprofessional and has a very rude employee. I called to relay a message to my husband who is a patient there. I was then called back by a CMT, unsure if that is her correct title because she was talking with such a fast and hostile tone. She got into matters that she legally should not have access to. Also big HIPAA violation discussing what she disclosed in our conversation without confirming in anyway who she was discussing this information with. I will be making a formal complaint against this facility and this hostile employee. Do not trust your loved ones or their private information at this facility.

Laura Bethurem

Dec 2022

via Google ↗ · Report

I'm not impressed with the staff at this facility. The seem to play mind games with some of the residents. Also you don't get in to a resident for slamming doors, and then you go and slam your door on the residents. I won't name names in my review but these facilities are the residents homes. Respect and professionalism is required by LAW. All employees need to leave their personal problems at home and not bring them to work. If you can't be professional and compassionate perhaps choose a different line of work.

Kimberly Foster

Nov 2022

via Google ↗ · Report

Great staff and such team work, keep up the good work. The residents are treated like family as well. Highly recommend

Michael Culpepper

Nov 2022

via Google ↗ · Report

What a Nightmare of a Place. My Recent Experience with a Family Member is Pathetic. They administered the Wrong Medications and the Med Nurse didn't know What the pills were for Nor could she Pronounce the Meds. Across the hall was a resident that had his Call Light on for 2 hours and he was calling out for Help. They placed his Food Tray out of his Reach, so he couldn't eat his Dinner.. After 2 hours WHEN they finally came to his room, they Took his Food Tray without him getting to eat. My Family Member was left Sunbathed and When I arrived to see him, he had Dried poop on his back and on his thighs. They had not Changed not Cleaned him for Hours. Some Medications we're Not given to him. This place SHOULD be Shut Down.

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By submitting, you're okay with us and Riverways Manor Nursing Home reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

3 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 21, 2026Fire Safety StandardHealth Standard4 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 2, 2026

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026

Sep 27, 2024Fire Safety StandardHealth Standard7 citations
  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2024

Apr 6, 2023Fire Safety StandardHealth Standard15 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2023

  • Install proper backup exit lighting.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2023

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2023

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2023

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2023

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2023

  • Put firmly secured handrails on each side of hallways.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2023

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Riverways Manor Nursing Home offer?

Riverways Manor Nursing Home offers Skilled Nursing / Long Term Care.

Where is Riverways Manor Nursing Home located?

Riverways Manor Nursing Home is located at 403 Watercress Road, Box 969 in Van Buren, Missouri.

What do families say about Riverways Manor Nursing Home?

Riverways Manor Nursing Home carries a 3.5 out of 5 rating from 12 Google reviews. Reviews for Riverways Manor are mixed, with some families praising a caring, family-like staff and steady rehabilitation support, while others report serious lapses in medication management, hygiene care, and staff professionalism. The facility is a 24-hour skilled nursing and long-term care setting in Van Buren, MO, with a full-time Medical Director and on-site therapy services. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Riverways Manor Nursing Home do on recent health and safety inspections?

Riverways Manor Nursing Home had 3 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Riverways Manor Nursing Home?

Submit the Request Information form on this page, or contact Riverways Manor Nursing Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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