Justyn Haines
Oct 2025
Very good with employees and they don't ask for much once you get to know the residence in the build they are very nice
3.8(30 ratings)· Sainte Genevieve average: 4.1
1 / 4CMS Care Compare
Reviews for Riverview at the Park are mixed: several families praise the cleanliness of the facility and the attentiveness of nurses and aides, while others describe serious staffing and response-time problems, including one report of alleged neglect and abuse on a COVID unit.
AI-generated from reviews and community data.
Riverview at the Park Nursing Center is a senior living community in Sainte Genevieve, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 30 reviews.
Riverview at the Park Nursing Center is a skilled nursing and long-term care facility in Sainte Genevieve, Missouri, with a licensed capacity of 120 residents. The community offers care across multiple units, including a dedicated dementia care area.
Families report notably mixed experiences. Several praise the facility's cleanliness, attentive nursing and aide staff, and a compassionate approach to dementia care, with one family noting their mother "usually always likes her nurses and aides." These reviewers highlight responsive management and a welcoming atmosphere. However, other families describe serious concerns: inconsistent staffing on care units, staff rudeness, difficulty reaching administration by phone, and unresolved incidents involving resident safety and asset protection. One family reported a concerning interaction where a resident searching for help encountered a staff member who "yelled at her and chased" the 90-year-old resident.
The facility carries a 3.8 out of 5 Google rating based on 30 reviews, with stark divides between five-star endorsements and single-star accounts of neglect. Prospective families should weigh the positive accounts of care quality against documented gaps in responsiveness and consistency.
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Help Me Choose3.8overall · 30 ratings combined
3.8★ on Google (30)
Justyn Haines
Oct 2025
Very good with employees and they don't ask for much once you get to know the residence in the build they are very nice
Sarah
Apr 2024
This Nursing Facility was better then I expected and has given more then I thought it would. My mother is in the dementia unit, which is not an easy place to work, let alone live. Mother seems happy or content most days and she usually always like her nurses and aides. They have always been attentive and understanding towards her and our family. Of course, every place like this does have its flaws, Riverview is a nice, clean place that is willing to and doing a good job of, caring for my mom when I can't. I heard things about this place like others before me, give it a chance. Go to a tour and judge for urself.
Dottye Daues
Dec 2023
Very bad.Thats all I have to say.
Tammy Wilimeck
May 2023
The facility is very clean and well taken care of. The management team and staff workers together to meet the needs for residents. Residents always comes first.
Cyndi Morgan
May 2023
Caring for others, especially those living in a nursing home, is a calling. Thanks to Riverview’s staff for providing compassionate care to all the residents.
4 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 12, 2026
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 26, 2025
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 26, 2025
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 26, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 26, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 6, 2024
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 6, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2024
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2023
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2023
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2023
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Riverview at the Park Nursing Center offers Skilled Nursing / Long Term Care.
Riverview at the Park Nursing Center is located at 1100 Progress Parkway in Sainte Genevieve, Missouri.
Reviews for Riverview at the Park are mixed: several families praise the cleanliness of the facility and the attentiveness of nurses and aides, while others describe serious staffing and response-time problems, including one report of alleged neglect and abuse on a COVID unit.
Riverview at the Park Nursing Center had 4 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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