Rhiannon Phillippi
Apr 2025
They absolutely don’t care for the residents, they DO NOT take the staff seriously when they say something is wrong.
River Oaks - Watertown
409 Jefferson Avenue Sw
3(4 ratings)
Part of River Oaks of Minnesota · 4 communities
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1 / 3Quick Facts
- Total units
- 50
- Licensed capacity
- 50 residents
Minnesota MDH
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
River Oaks - Watertown holds a 3 out of 5 rating from just four Google reviews, with the available written feedback focused on communication problems and care follow-through concerns. There isn't enough additional review material to describe broader resident experience.
What reviewers flag
- Reports of staff not answering or returning phone calls, even during emergencies
- One account of a resident's location being unknown after hospital transfer
- One report that a medication weaning order was not followed
- Very few reviews (4) make the 3/5 rating hard to interpret
AI-generated from reviews and community data.
River Oaks - Watertown is a senior living community in Watertown, Minnesota offering Assisted Living. Families rate it 3.0 out of 5 across 4 reviews.
About River Oaks - Watertown
River Oaks - Watertown is an assisted living community in Watertown, Minnesota, licensed for up to 50 residents.
Reviewers consistently raised concerns about communication and responsiveness. Multiple families reported difficulty reaching staff by phone and getting calls returned, even in urgent situations. Reviewers also expressed concern that staff did not respond appropriately when problems were reported.
Types of Care at River Oaks - Watertown
Assisted Living
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Help Me ChooseReviews of River Oaks - Watertown
3overall · 4 ratings combined
3★ on Google (4)
Donna Erickson
Mar 2022
The staff never answers the phone nor do they return calls. I left several messages for the administrator, nursing staff, nursing supervisor and no one wrould return my phone call. If there is a family emergency there is no way to get hold of that staff. I had a gentleman that was living with me go there for a short period of time, Was admitted to one hospital was transferred to another and they had absolutely no idea where he was. They were sent an order to wean him off one of his medications and they never followed the orders. I would not suggest that place to anyone.
Frequently Asked Questions
What types of care does River Oaks - Watertown offer?
River Oaks - Watertown offers Assisted Living.
Where is River Oaks - Watertown located?
River Oaks - Watertown is located at 409 Jefferson Avenue Sw in Watertown, Minnesota.
What do families say about River Oaks - Watertown?
River Oaks - Watertown carries a 3.0 out of 5 rating from 4 Google reviews. There isn't enough additional review material to describe broader resident experience. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit River Oaks - Watertown?
Submit the Request Information form on this page, or contact River Oaks - Watertown directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Nearby Communities
Other senior living options within 25 miles of Watertown.
