Ridgeway Post Acute

• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 26, 2025

• Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2025

• Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 22, 2025

• Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 23, 2025

• Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2025

• Provide appropriate foot care.

  Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 7, 2025

• Provide care and assistance to perform activities of daily living for any resident who is unable.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 7, 2025

• Provide safe, appropriate pain management for a resident who requires such services.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 7, 2025

• Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 20, 2025

• Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 20, 2025

• Ensure services provided by the nursing facility meet professional standards of quality.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 9, 2025

• Install corridor and hallway doors that block smoke.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2024

• Ensure proper usage of power strips and extension cords.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2024

• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 23, 2024

• Properly provide smoke detection systems in areas open to corridors.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2024

• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2024

• Honor the resident's right to organize and participate in resident/family groups in the facility.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2024

• Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2024

• Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2024

• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2024

• Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2024

• Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2024

• Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2024

• Have a policy regarding use and storage of foods brought to residents by family and other visitors.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2024

• Dispose of garbage and refuse properly.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2024

• Keep all essential equipment working safely.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2024

• Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2024

• Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

• Provide a written emergency evacuation plan.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

• Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2024

• Develop and maintain an Emergency Preparedness Program (EP).

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

• List the names and contact information of those in the facility.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

• Use approved construction type or materials.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

• Meet requirements for the use of electrical equipment.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

• Ensure services provided by the nursing facility meet professional standards of quality.

  Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2024

• Ensure that residents are fully informed and understand their health status, care and treatments.

  Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2024

• Provide and implement an infection prevention and control program.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2024

• Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 26, 2024

• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 26, 2024

• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 26, 2024

• Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2023

• Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2023

• Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2023

• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2023

• Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 9, 2022

• Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 9, 2022

• Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 9, 2022

• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 9, 2022

• Provide and implement an infection prevention and control program.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 9, 2022

• Respond appropriately to all alleged violations.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2022

• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2022

• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2022

• Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2022

• The resident has the right to receive notices in a format and a language he or she understands.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2022

• Have approved installation, maintenance and testing program for fire alarm systems.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2022

• Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2022

• Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2022

• Provide safe and appropriate respiratory care for a resident when needed.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2022

• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2022

• Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2022

• Provide safe, appropriate dialysis care/services for a resident who requires such services.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2022

• Provide appropriate foot care.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2022

• Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2022

• Provide care and assistance to perform activities of daily living for any resident who is unable.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2022

• Install emergency lighting that can last at least 1 1/2 hours.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2022

• Properly select, install, inspect, or maintain portable fire extinguishes.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2022

• Install corridor and hallway doors that block smoke.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2022

• Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2019

• Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2019

• Provide properly protected cooking facilities.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2019

• Inspect, test, and maintain automatic sprinkler systems.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2019

• Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2019

• Install corridor and hallway doors that block smoke.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2019

• Have generator or other power source capable of supplying service within 10 seconds.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2019

• Ensure proper usage of power strips and extension cords.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2019

• Install emergency lighting that can last at least 1 1/2 hours.

  Severity C of L: potential for minimal harm, widespreadCorrected Oct 8, 2019

• Follow proper procedures when the fire alarm was out of service for more than 4 hours.

  Severity C of L: potential for minimal harm, widespreadCorrected Oct 8, 2019

• Have properly located and lighted "Exit" signs.

  Severity C of L: potential for minimal harm, widespreadCorrected Oct 8, 2019

• Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

  Severity B of L: potential for minimal harm, patternCorrected Aug 12, 2019

Ridgeway Post Acute offers Skilled Nursing / Long Term Care.

Ridgeway Post Acute is located at 523 Hayes Lane in Petaluma, California.

Ridgeway Post Acute is a skilled nursing and rehabilitation facility in Petaluma where many families and residents praise the warmth and dedication of nursing staff, CNAs, and therapy teams. However, a number of serious reviews describe slow response to call buttons, inadequate hygiene care, and lapses in attentiveness that families found alarming, alongside praise from others who felt well cared for during rehab stays.

Ridgeway Post Acute had 14 government inspection visits in the last three years, with 79 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

Submit the Request Information form on this page to connect with Ridgeway Post Acute and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.