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Reviews for Ridgecrest Post Acute are sharply split: many families and rehab patients praise the nursing, therapy, and front-desk staff by name and describe strong recovery outcomes, while a smaller number of reviewers report serious lapses in basic care, including slow response to call buttons and medication or wound-care problems. The facility holds a CMS Five-Star rating for overall quality and health inspections, which is echoed by many satisfied reviewers, but the negative reviews describe consequences serious enough that families should ask pointed questions before choosing it.
AI-generated from reviews and community data.
Ridgecrest Post Acute is a senior living community in Phoenix, Arizona offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.3 out of 5 across 203 reviews.
Ridgecrest Post Acute is a skilled nursing home located in Phoenix, Arizona, serving Maricopa County. The community focuses on the safety, wellness, and healing of its patients and residents.
Services offered include 24-hour skilled nursing, behavioral health services, long-term care, and short-term rehabilitation. The team of professionals is available to provide care following a surgery, illness, or injury.
Rooms are semi-private, offering residents comfort and privacy while they heal. Residents are welcome to bring personal comforts of home with them during their stay, and staff invite residents and families to communicate how they can help make the stay as pleasant as possible.
Ridgecrest Post Acute has been recognized by the Centers for Medicaid and Medicare Services (CMS) as a Five-Star Overall and Quality Measures facility, a rating based on health inspections, staffing, and quality measures.
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Help Me Choose4.3overall · 211 ratings combined
4.3★ on Google (203) · 3.3★ on Yelp (8) · Yelp page ↗
Mario Velasquez
Jul 2026
I'm am currently here following a bad stroke back in February, I had a terrible experience at a prior rehab and didn't trust anyone for the longest time. I've been difficult and they consistently perform above and beyond. The cookstaff ,and my therapists share my common goals. I am safe and extra taken care of by the rest, Elsa, Suzi, and even Junior . Thank you
J. Banville
Jul 2026
I originally gave a review before I was truly informed, today I wish to share a very dedicated establishment from Jennifer and the incredible team she leads to Robert , Joseph in the kitchen, they have been so wonderful in helping us adjust following Marios bad stroke. Then there's the many nursing assistants that need to be mentioned. Suziz and Kristy are incredibly kind, patient and the kind of people that proved to me that Marios in good hands all the time, both of which have gone above and beyond my expectations day after day. This place truly earned all five stars and we are eternally grateful to all of the staff , especially those mentioned above. Thank you Ridgecrest, you given us a chance to live our best lives.
Vianney Avendano
Jul 2026
can’t say enough great things about this facility. The staff are very welcoming and helpful.
Todd
Jul 2026
When I was looking for a place for my mother for to be rehabilitated, Ridgecrest was the best place. I had checked out other places, but Ridgecrest is the best. My mother has been in Ridgecrest for three days and I will tell you the nurses the technicians and the nurses aid they are all fantastic my mom commence them all the time in them always helping her. I wanted to spread the word because when it comes to your parents, specially, once that you really care about that, they took care of you over the years now it’s your turn to take care of them. You want the best place for them. This place is definitely the best. I highly recommend it to people with elderly parents or to anyone that needs to be rehabilitated, they will take care of them sincerely, Todd link
David Foster
Jul 2026
Beautiful facility with an even better staff. Everyone is super friendly and willing to help.
8 inspection visits in the last three years, 23 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2026
Have policies on smoking.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2025
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 26, 2023
Help the resident with transportation to and from laboratory services outside of the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2023
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2023
Establish policies and procedures including evacuation.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2022
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2022
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Ridgecrest Post Acute offers Skilled Nursing / Long Term Care.
Ridgecrest Post Acute is located at 16640 North 38th Street in Phoenix, Arizona.
Reviews for Ridgecrest Post Acute are sharply split: many families and rehab patients praise the nursing, therapy, and front-desk staff by name and describe strong recovery outcomes, while a smaller number of reviewers report serious lapses in basic care, including slow response to call buttons and medication or wound-care problems. The facility holds a CMS Five-Star rating for overall quality and health inspections, which is echoed by many satisfied reviewers, but the negative reviews describe consequences serious enough that families should ask pointed questions before choosing it.
Ridgecrest Post Acute had 8 government inspection visits in the last three years, with 23 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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