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Ridgecrest Post Acute

16640 North 38th Street

4.3(211 ratings)· Phoenix average: 4.2

Ridgecrest Post Acute — photo 11 / 4

Quick Facts

Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
200
CMS rating
Five-Star Overall and Quality Measures facility
Room type
Semi-private rooms, not private
Specialized services
Behavioral health services included on-site
End-of-life care
Hospice care available for extended stays

What Families Think

Reviews for Ridgecrest Post Acute are sharply split: many families and rehab patients praise the nursing, therapy, and front-desk staff by name and describe strong recovery outcomes, while a smaller number of reviewers report serious lapses in basic care, including slow response to call buttons and medication or wound-care problems. The facility holds a CMS Five-Star rating for overall quality and health inspections, which is echoed by many satisfied reviewers, but the negative reviews describe consequences serious enough that families should ask pointed questions before choosing it.

The Good

  • CMS Five-Star Overall and Quality Measures rating
  • Rehab/PT/OT/speech therapy teams frequently praised by name
  • Front desk and social services staff called out repeatedly as caring
  • Many reviewers report successful short-term rehab discharges home
  • Nursing and CNA staff described as attentive and compassionate

The Bad

  • Multiple reports of slow call-button response, sometimes 10-25 minutes
  • Several serious reports of medication scheduling or administration errors
  • More than one account of hygiene neglect (residents left unclean)
  • One report of an untreated infection leading to severe kidney complications

AI-generated from reviews and community data.

About Ridgecrest Post Acute

Ridgecrest Post Acute is a skilled nursing home located in Phoenix, Arizona, serving Maricopa County. The community focuses on the safety, wellness, and healing of its patients and residents.

Services offered include 24-hour skilled nursing, behavioral health services, long-term care, and short-term rehabilitation. The team of professionals is available to provide care following a surgery, illness, or injury.

Rooms are semi-private, offering residents comfort and privacy while they heal. Residents are welcome to bring personal comforts of home with them during their stay, and staff invite residents and families to communicate how they can help make the stay as pleasant as possible.

Ridgecrest Post Acute has been recognized by the Centers for Medicaid and Medicare Services (CMS) as a Five-Star Overall and Quality Measures facility, a rating based on health inspections, staffing, and quality measures.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.3overall · 211 ratings combined

4.3★ on Google (203) · 3.3★ on Yelp (8) · Yelp page ↗

Mario Velasquez

Jul 2026

via Google

I'm am currently here following a bad stroke back in February, I had a terrible experience at a prior rehab and didn't trust anyone for the longest time. I've been difficult and they consistently perform above and beyond. The cookstaff ,and my therapists share my common goals. I am safe and extra taken care of by the rest, Elsa, Suzi, and even Junior . Thank you

J. Banville

Jul 2026

via Google

I originally gave a review before I was truly informed, today I wish to share a very dedicated establishment from Jennifer and the incredible team she leads to Robert , Joseph in the kitchen, they have been so wonderful in helping us adjust following Marios bad stroke. Then there's the many nursing assistants that need to be mentioned. Suziz and Kristy are incredibly kind, patient and the kind of people that proved to me that Marios in good hands all the time, both of which have gone above and beyond my expectations day after day. This place truly earned all five stars and we are eternally grateful to all of the staff , especially those mentioned above. Thank you Ridgecrest, you given us a chance to live our best lives.

Vianney Avendano

Jul 2026

via Google

can’t say enough great things about this facility. The staff are very welcoming and helpful.

Todd

Jul 2026

via Google

When I was looking for a place for my mother for to be rehabilitated, Ridgecrest was the best place. I had checked out other places, but Ridgecrest is the best. My mother has been in Ridgecrest for three days and I will tell you the nurses the technicians and the nurses aid they are all fantastic my mom commence them all the time in them always helping her. I wanted to spread the word because when it comes to your parents, specially, once that you really care about that, they took care of you over the years now it’s your turn to take care of them. You want the best place for them. This place is definitely the best. I highly recommend it to people with elderly parents or to anyone that needs to be rehabilitated, they will take care of them sincerely, Todd link

David Foster

Jul 2026

via Google

Beautiful facility with an even better staff. Everyone is super friendly and willing to help.

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Frequently Asked Questions

What types of care does Ridgecrest Post Acute offer?

Ridgecrest Post Acute offers Skilled Nursing / Long Term Care.

Where is Ridgecrest Post Acute located?

Ridgecrest Post Acute is located at 16640 North 38th Street in Phoenix, Arizona.

What do families say about Ridgecrest Post Acute?

Reviews for Ridgecrest Post Acute are sharply split: many families and rehab patients praise the nursing, therapy, and front-desk staff by name and describe strong recovery outcomes, while a smaller number of reviewers report serious lapses in basic care, including slow response to call buttons and medication or wound-care problems. The facility holds a CMS Five-Star rating for overall quality and health inspections, which is echoed by many satisfied reviewers, but the negative reviews describe consequences serious enough that families should ask pointed questions before choosing it.

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