MyLivingChoice

Renaissance Terrace

257 Patton Lane

3.6(18 ratings)

Renaissance Terrace, photo 1

Quick Facts

Total units
130
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
130

What Families Think

Reviews for Renaissance Terrace are sharply mixed: some families describe compassionate, responsive care during a loved one's recovery or transition, while others report serious concerns about staffing, hygiene, food quality, and the condition of the building. The community's 3.6 out of 5 rating from 18 Google reviews reflects this split experience.

The Good

  • Some reviewers praise kind, skilled nursing care
  • Family reports staff were responsive during a difficult transition
  • One reviewer noted clean, well-kept resident rooms
  • Physical therapy services available on-site

The Bad

  • Multiple reports of rude or inattentive care staff
  • One detailed report of hygiene neglect and safety concerns
  • Reviewers describe the building as old and needing updates
  • Food quality criticized by more than one reviewer
  • Short-staffing mentioned as an ongoing issue

AI-generated from reviews and community data.

Renaissance Terrace is a senior living community in Harriman, Tennessee offering Skilled Nursing / Long Term Care. Families rate it 3.6 out of 5 across 18 reviews.

About Renaissance Terrace

Renaissance Terrace is a skilled nursing / long term care community in Harriman, Tennessee. The community is licensed for up to 130 residents.

Families rate Renaissance Terrace 3.6 out of 5 based on 18 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Renaissance Terrace

Skilled Nursing / Long Term Care

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Reviews of Renaissance Terrace

3.6overall · 18 ratings combined

3.6★ on Google (18)

Cass Beamis

Mar 2026

via Google

So many one star reviews and now I know why. My mom is on hospice and I took her there to have a little time off for one week. I hadn't had any time in 3 and 1/2 years. They didn't feel safe leaving her there and so I went there every single day, it even having an evenings and overnight off with the help. There was always one or two staff there that seemed to care but the majority of staff did the minimal amount in their job will be possibly could. My mom sits on the toilet, but they made her defecate in the bed and wanted to clean her up at their convenience. My mom is very sweet and wild mannered and you're glad of her way to not be an inconvenience to anybody, but she doesn't like pooping in the bed. She's prescribed four Norco 10 today, but she usually takes a half one once or twice a day. When she stayed there for the week they wanted her to take all four. She would have been out of her mind. They didn't suggest it until she heard two of the nurses screaming at each other at the front desk and then something being thrown and hitting the wall. At that point they wanted her to take all of her norcos the rest of this day. She refused. Therefore they wrote her up for being non-compliant with her medications even though this medication is PRN. It's ridiculous how they cover up or don't want people there but still have their minds. If your loved one does not have a mind to think any longer or no express what's going on, please don't leave them there. The food there was horrendous, they didn't want to was just my mom and eating, they didn't keep her clean and the whole place smell like a gigantic dirty toilet. The residents get minimal attention and very basic needs met at best. I requested an explanation as to why they're saying she was medication noncompliant, because she's never been noncompliant in her life. That was about 6 weeks ago, and I still haven't received a response. I would think they would at least try to explain before they did something so unethical and sketchy. I was hoping that they would respond to me at all, but the man is great around here for nursing home services and they are the only one left. It's dirty and disgusting, and most of the staff is rude to the patients. One of the staff members decided apparently that they wanted my mom's shampoo conditioner and face wash and so that also disappeared. We brought in our own bed mats because there's work gross, and they disappeared also when we picked her up. We asked him to look for them but they never found it or got back to me about it at all. I don't know how anyone in good conscious could take a family member there and leave them.

Roane Gal

Feb 2024

via Google

We recently moved my mother to Renaissance Terrace. I feel like her care is going very well so far. The staff has been very responsive to our questions as this has been a big transition for all of us. Mom's room is clean and she seems to be content with the care she is getting.

Mark Patton

Oct 2022

via Google

I was sent to Renaissance Terrace for 3 weeks of physical therapy. First off the building was very old and needed some serious updating the food was absolutely disgusting and the majority of the staff were incredibly rude. Like a lot of companies they are very short staffed but that still doesn't give them the right to be rude. The night nurse was probably one of the rudest people I've ever had to deal with in my life. She was so bad in fact I filed a grievance against her. Physical therapy was adequate for the most part but I don't feel they spent enough time with me. I was sent there on a scholarship because at the time I didn't have insurance. When I was released I could still barely walk. Since this horrible experience I was sent to Patricia Neal rehab and got the help that I truly needed and deserved. If anyone is considering sending their loved ones to this facility please don't.

Kari Christopher

Jul 2022

via Google

Please spare your loved one of coming to this facility. The care staff have little regard for their health and safety. The building itself is in poor shape. I waited until my loved one was discharged out of fear for retaliation because they proved they were capable of it.

James Wallace

Oct 2014

via Google

I loved my experience with this nursing home. My grandmother recovered quickly. She was treated with kindness and compassion. The staff was kind and courteous as well as very knowledgeable and skilled in their job duties.

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Government Inspection History

4 inspection visits in the last three years, 49 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 10, 2026Health Complaint2 citations
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2026

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2026

Sep 20, 2023Fire Safety StandardHealth ComplaintHealth Standard31 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 13, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 13, 2023

  • Have exits that are accessible at all times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 13, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 13, 2023

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 13, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 13, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 13, 2023

  • Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 13, 2023

  • Provide activities to meet all resident's needs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 13, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 13, 2023

  • Ensure each resident receives an accurate assessment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 13, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 13, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 13, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 13, 2023

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 13, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 13, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023

  • Conduct risk assessment and an All-Hazards approach.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Include a process for Emergency Preparedness collaboration.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Establish staff and initial training requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

Dec 4, 2019Fire Safety StandardHealth Standard5 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2020

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2020

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2020

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2020

Oct 17, 2018Fire Safety StandardHealth Standard11 citations
  • Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2018

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 13, 2018

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2018

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2018

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2018

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2018

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2018

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2018

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2018

  • Conduct risk assessment and an All-Hazards approach.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 1, 2018

  • Provide family notifications of emergency plan.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 1, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Renaissance Terrace offer?

Renaissance Terrace offers Skilled Nursing / Long Term Care.

Where is Renaissance Terrace located?

Renaissance Terrace is located at 257 Patton Lane in Harriman, Tennessee.

What do families say about Renaissance Terrace?

Reviews for Renaissance Terrace are sharply mixed: some families describe compassionate, responsive care during a loved one's recovery or transition, while others report serious concerns about staffing, hygiene, food quality, and the condition of the building. The community's 3.6 out of 5 rating from 18 Google reviews reflects this split experience.

How did Renaissance Terrace do on recent health and safety inspections?

Renaissance Terrace had 4 government inspection visits in the last three years, with 49 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Renaissance Terrace?

Submit the Request Information form on this page to connect with Renaissance Terrace and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Renaissance Terrace? Claim this listing to update photos, pricing, and details. It's free.