Vanessa Merritt
Dec 2025
Amazing staff and clients, flexible schedule
Regency Home HealthCare
611 1st Ave SW3.7(3 ratings)· Austin average: 4.4
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1 / 2Quick Facts
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
With only a couple of Google reviews available, feedback on Regency Home HealthCare is starkly mixed. One reviewer described serious concerns about staffing reliability and care quality, while another reviewer praised the staff and scheduling flexibility. There isn't enough review volume to draw a confident overall picture.
What reviewers praise
- One reviewer called staff and clients amazing
- Praised for flexible scheduling by one reviewer
What reviewers flag
- One detailed report of chronic understaffing and unapproved staff absences
- One report of dangerous in-home care situations witnessed firsthand
- One report of incomplete medication administration records (MARs)
- One report alleging a case manager falsified a home assessment
AI-generated from reviews and community data.
Regency Home HealthCare is a home health agency serving Austin, Minnesota offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.7 out of 5 across 3 reviews.
About Regency Home HealthCare
Regency Home HealthCare is a home health agency serving clients in Austin, Minnesota.
Reviewers offered mixed perspectives on the agency. One reviewer highlighted the flexibility of scheduling and positive relationships with staff and clients. Other reviewers raised concerns about staffing consistency, communication with families about schedule changes, and adherence to nursing standards.
Types of Care at Regency Home HealthCare
Home Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Regency Home HealthCare
3.7overall · 3 ratings combined
3.7★ on Google (3)
kylee novak
Sep 2024
This is the worst Homecare agency I have witnessed . They don’t staff the families, they approve time off without notifying the family, staff are allowed to come and go as they please. Causing dangerous situations . I witnessed the staff that come from this agency in a family members home. They are not being held to a nursing standard, MARS are not updated, the case manager committed fraud and said they did a home assessment when they never showed up to the home . YOU WOULD BE BETTER OFF USING ACCRA OVER THIS COMPANY . There wages promote poor staffing , they are $4 then another home companies stating pay. And now that they received a poor review that’s accurate , as I have personally witnessed it. They have now sent out a mass email to all of there employees incentivizing them to leave a positive review. Don’t fall for it .
Frequently Asked Questions
What types of care does Regency Home HealthCare offer?
Regency Home HealthCare offers Home Health.
Where is Regency Home HealthCare located?
Regency Home HealthCare is located at 611 1st Ave SW in Austin, Minnesota.
What do families say about Regency Home HealthCare?
Regency Home HealthCare carries a 3.7 out of 5 rating from 3 Google reviews. One reviewer described serious concerns about staffing reliability and care quality, while another reviewer praised the staff and scheduling flexibility. There isn't enough review volume to draw a confident overall picture. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Regency Home HealthCare?
Submit the Request Information form on this page, or contact Regency Home HealthCare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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