hailey benton
Aug 2026
Working with Jane the executive director and staff, they truly show how much they care about what they do! 10/10!
1 / 5Quick Facts
- Care levels
- Offers three tiers of assisted living care
- Diagnosis restrictions
- Reported to decline dementia or Parkinson's residents
What Families Think
Raintree Assisted Living in Syracuse, Utah draws consistently high praise for its friendly, family-like staff and clean, newer building, with many families crediting administrators and CNAs by name for compassionate care. A significant minority of reviewers, however, describe serious communication breakdowns around medications, billing, and hospice transitions, plus at least one report of a medication mix-up.
The Good
- Staff described as friendly, caring, and attentive
- Building frequently called clean and newly constructed
- Food and dining praised by many reviewers
- Regular activities and family-inclusive events like luncheons
- CNAs specifically singled out for excellent care
- Administrators praised by name for responsiveness
The Bad
- Several reviewers report poor communication on medications, billing, and care needs
- One report of a medication mix-up and unlicensed staff concerns
- One report of transportation being advertised but not actually provided
- One reviewer says the community does not accept dementia or Parkinson's diagnoses
AI-generated from reviews and community data.
Raintree Assisted Living is a senior living community in Syracuse, Utah offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 47 reviews.
About Raintree Assisted Living
Raintree Assisted Living is an assisted living community in Syracuse, Utah. It serves residents requiring help with daily activities and personal care across what staff describe as three levels of assistance.
The community draws strong praise for cleanliness, food quality, and recreational programs. Families consistently highlight the warmth of frontline caregivers, CNAs and nursing staff, and note that residents participate in outings to restaurants and stores, plus organized activities like Mother's Day luncheons. The facility maintains a homey atmosphere that several families say helped their loved ones feel welcomed and build friendships with both staff and other residents. One family wrote, "they made us part of their family."
However, recurring concerns surface around administrative communication and billing processes. Multiple families report delayed or unanswered emails and phone calls regarding medication changes, prescriptions, and care coordination with external providers like dialysis teams. Some also describe frustration with financial transparency and administrative responsiveness to family concerns, suggesting that experiences vary significantly depending on which administrator or staff member a family interacts with.
Raintree holds a 4.3 out of 5 rating across 47 Google reviews, reflecting both devoted supporters and families who encountered serious friction with management processes.
Types of Care at Raintree Assisted Living
Assisted Living
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
Activities
- Birthday / Holiday Parties
- Day Trips and Outings
- Grocery Shopping and Errands
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Raintree Assisted Living
4.3overall · 47 ratings combined
4.3★ on Google (47)
Kensey
Dec 2025
Very friendly, very welcoming. Grandma enjoys it!
tiny treasures
Oct 2025
We're getting no where, 1st they withheld valuable information the information relating to the cost of staying for 1 year until Medicaid kicks in which is $48000 which when they found out she couldn't pay was abruptly removed and the roughly 2weeks out of the program then hospice treatment was removed and they said my mother ( who is the widow of a veteran.) all in all I don't like it, rain tree could have worked with her and waived the 1st year stay until Medicaid kicks in and took over) but It truly seems like a $$$$ grab from my perspective and once finance ran out it seems all ties were cut with rain tree. So call me a 🍭 for believing that these people truly cared about her well being
Matt Jensen
Jun 2025
Raintree assisted living took great care of my mother while she lived there. Staff was super friendly and attentive to all her needs. The building is well kept and looks brand new, definitely recommend if you’re looking for a loved in need of assisted living!
Ray Slater
Jun 2025
Raintree has been one of the best places to have a loved one. These guys doing an amazing job with everything they do. They make sure that all of their residents have everything that they need. Food, water, clothing, etc. They call us if they ever have any questions or if anything happens with our loved one. They take them out to the store or out to restaurants every week. The staff here is amazing and I highly recommend spring through assisted-living.
Frequently Asked Questions
What types of care does Raintree Assisted Living offer?
Raintree Assisted Living offers Assisted Living.
Where is Raintree Assisted Living located?
Raintree Assisted Living is located at 2063 W 1900 S in Syracuse, Utah.
What do families say about Raintree Assisted Living?
Raintree Assisted Living in Syracuse, Utah draws consistently high praise for its friendly, family-like staff and clean, newer building, with many families crediting administrators and CNAs by name for compassionate care. A significant minority of reviewers, however, describe serious communication breakdowns around medications, billing, and hospice transitions, plus at least one report of a medication mix-up.
How can families visit Raintree Assisted Living?
Submit the Request Information form on this page to connect with Raintree Assisted Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Raintree Assisted Living? Claim this listing to update photos, pricing, and details. It's free.
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