Lila Stone
Dec 2025
Nice place for your love one to stay and get care and assistance. It feels very home like. Thank you to the staff for being so kind, understanding and helpful during this transition.
The Rachel House Personal Care Home
204 W Colquitt Street
4.3(6 ratings)
Quick Facts
- Total units
- 12
- Licensed capacity
- 12 residents
- Community size
- Licensed for up to 12 residents
California CDSS
What Families Think
Most reviewers describe The Rachel House as a warm, home-like assisted living community with caring, communicative staff who keep families updated on their loved ones. However, one detailed report describes a serious lapse in care, including undetected falls, delayed medical attention, and refusal to call emergency services when a resident's condition worsened.
The Good
- Staff described as caring and attentive by several reviewers
- Residents seem active with a strong sense of belonging
- Families praise frequent communication about their loved ones
- Home-like, welcoming atmosphere noted repeatedly
The Bad
- One detailed report of missed falls and delayed medical care
- One report describes staff refusing to call EMS during a crisis
- No published pricing information available
AI-generated from reviews and community data.
The Rachel House Personal Care Home is a senior living community in Sparks, Georgia offering Assisted Living. Families rate it 4.3 out of 5 across 6 reviews.
About The Rachel House Personal Care Home
The Rachel House Personal Care Home is an assisted living community in Sparks, Georgia. The community is licensed for up to 12 residents.
Families rate The Rachel House Personal Care Home 4.3 out of 5 based on 6 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at The Rachel House Personal Care Home
Assisted Living
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Help Me ChooseReviews of The Rachel House Personal Care Home
4.3overall · 6 ratings combined
4.3★ on Google (6)
Kim Miller
Oct 2024
The staff is very caring. They take very good care of the residents. My mom loves it there. They make sure she has everything she needs. She is very happy and well taken care of. The staff communicate with us frequently and let us know how she is doing.
Selena Robinson
Oct 2024
VERY HAPPY OVERALL, HIGHLY RECOMMENDED We chose The Rachel House because of the interaction between the staff and the residents. They are so professional and answer absolutely any questions you might have in a timely manner. Highly recommend
Kristy Penuel
Oct 2024
Excellent service and employees. The place is such a wonderful home away from home for people who need a little assistance. The residents are so active here that you feel you have a sense of belonging. I would definitely stay here or put my loved one here.
Tammie McGee
Jun 2023
Do not Send your love one there. The staff was very hard to work with. They did not provide care to our mother. She fell several times and we were not notified. When asked for a transportation report so we could check against our records they refused and accused us if trying to say they were not taking her to apts. On father's day of 2023 we received a call from the owner saying she had fallen the day before and was sent by EMS to hospital and then returned back to them in a taxi. We asked why we had not been called that she had taken a bad fall and was given three different answers by three different staff including the owner. We called our mother on the phone and immediately could tell something was wrong. She was slurring her words and was confused. We call the staff right away and asked them to please check on her, to which they told us she was fine nothing was wrong but refused to go check on her. After several phone calls back and forth begging them to please check her or send her to the hospital we finally drive there in in person. While there we could tell she was not her self and her speech was slurring, she also told us she had fallen a second time after the first and no one helping her she had to crawl to the bed and pull herself up. We also found out she had not been eating for about two weeks, and again we were not notified that something might be off. We asked the staff to come to the room and again said please call EMS. The worker Hailey was on the phone with the manager Sabrina and both informed us that she had been acting that way since returning from the hospital and they refused to call ems. So we had to call 911 from her room and get her transported to the hospital in Tiffin. Where we found out she had fractured her left arm, she was severely dehydrated and had a bad kidney infection along with a concussion from the fall. After 4 days in the hospital she is now recovering in a rehab facility. Please do not send your family to the place, they are not an assistant living home. They refused to give any assistance and they are rude and disrespectful to the family and residents and care nothing for the residents. Since she has been away from there and getting the care she needs she is improving greatly.
Frequently Asked Questions
What types of care does The Rachel House Personal Care Home offer?
The Rachel House Personal Care Home offers Assisted Living.
Where is The Rachel House Personal Care Home located?
The Rachel House Personal Care Home is located at 204 W Colquitt Street in Sparks, Georgia.
What do families say about The Rachel House Personal Care Home?
Most reviewers describe The Rachel House as a warm, home-like assisted living community with caring, communicative staff who keep families updated on their loved ones. However, one detailed report describes a serious lapse in care, including undetected falls, delayed medical attention, and refusal to call emergency services when a resident's condition worsened.
How can families visit The Rachel House Personal Care Home?
Submit the Request Information form on this page to connect with The Rachel House Personal Care Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Nearby Communities
Other senior living options within 25 miles of Sparks.
