Betty Perez
Jun 2026
Been trying to reach this company for over a month now if not longer. Unable to reach anyone or leave messages, faxes get returned as undeliverable.
1 / 3Quick Facts
- After-hours availability
- Staff reachable by phone on weekends and holidays
What Families Think
Families and referral partners generally praise this home health and hospice agency for its professional, dedicated staff and strong reputation for quality care. Most reviewers are highly satisfied, though one recent account describes a frustrating month-long inability to reach anyone at the company.
The Good
- Professional and dedicated staff members
- Highly qualified staff in office and field
- Strong reputation for quality home care
- Staff available by phone on weekends and holidays
The Bad
- One report of being unreachable by phone or fax for over a month
AI-generated from reviews and community data.
About Quality Home Care Services Inc
Quality Home Care Services Inc provides home health and hospice care in Methuen, Massachusetts. The company serves clients seeking in-home medical and end-of-life support services.
Most families praise the staff as both highly qualified and approachable. Reviewers consistently mention professional caregivers, responsive customer service, and round-the-clock availability—one family noted they can reach someone "27/7" on weekends and holidays. Families describe the care as matching the company's name in quality, with staff showing dedication to their mission.
The service carries a 4 out of 5 rating across 8 reviews. One reviewer reported difficulty reaching the company over an extended period, citing unresponsive phone lines and returned faxes, which contrasts sharply with the accessibility praised in other accounts.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
4overall · 8 ratings combined
4★ on Google (8)
Johanna Caraballo
May 2019
friendly and professional staff, great customer service and you can call on a weekend or holiday and there's always someone available 27/7. No complaints so far.
Joseph Gathua
Aug 2018
Highly qualified staff both in the office and in the field, high quality care given to their clients, for all your home care needs, do not look any further. Their services are equivalent to their name.
Vivian Atonya
Sep 2016
Quality Home Care Services Inc. is a home health professional with a great reputation in the community. I would recommend their services to friends and family.
Joseph Crispus Karanja
Aug 2016
I had a great experience with the professionalism and dedication of their staff members to their duty. I would refer quality Home Care Services to anyone anytime. Thank you quality Home Care Services for living to your mission.
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