MyLivingChoice

Providence Seward Mountain Haven

2203 Oak Street

4.5(6 ratings)

Providence Seward Mountain Haven, photo 11 / 2

Quick Facts

Total units
40
Medicare rating
3 of 5

CMS Care Compare

Ownership
Government, City
Certified beds
40
Household model
Four homes housing 10 elders each
Room setup
Private bedroom and private bathroom per resident
Therapy services
On-site PT, OT, and speech therapy
Spiritual life
Weekly worship led by rotating local churches

What Families Think

Most reviewers praise the attentive, compassionate care provided by staff in this small, home-like setting, with several noting excellent treatment of family members. One family member reported significant difficulty reaching staff by phone regarding a resident's condition.

The Good

  • Staff repeatedly praised for excellent, compassionate care
  • Private bedroom and bathroom for each resident
  • Small household model rather than institutional feel
  • On-site physical, speech, and occupational therapy
  • Regular activities and community outings for residents

The Bad

  • One report of difficulty reaching staff by phone for updates

AI-generated from reviews and community data.

Providence Seward Mountain Haven is a senior living community in Seward, Alaska offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.5 out of 5 across 6 reviews.

About Providence Seward Mountain Haven

Providence Seward Mountain Haven is a long-term care community in Seward, Alaska, offering residential care for elders in a home-like environment. The grounds consist of four homes designed for 10 elders, each with their own spacious bedroom and private bathroom. Common areas in each home include an open-air kitchen, family-style dining room, and a hearth for gathering, along with secure patios offering views of Seward's mountains and bay.

Caregivers provide high-level nurturing care while elders are encouraged to participate in daily activities such as cooking, planning menus, and choosing home furnishings and décor. Though the homes function like residences rather than traditional institutional facilities, the community maintains high-quality medical care with certified nursing assistants who have completed advanced training. Physical, speech, and occupational therapy services are available to help residents recover and maintain healthy lives.

The community offers comprehensive nutrition services including assessments, diet education, and food safety support tailored to individual health needs and preferences. A dedicated activity program provides meaningful engagement through large and small group activities, one-on-one pursuits, and individual programs including painting, arts and crafts, karaoke, bingo, card games, movies, and special entertainment. Community outings such as shopping, dining, movies, and scenic drives are strong components of the program.

Spiritual care is integrated into daily life through a Mission Integration Manager who provides compassionate service and visits residents regularly. Worship services are held each Sunday at 2:00 p.m., led by rotating local community churches, with clergy visits throughout the week. Singing hymns and special music provided by volunteers from the Seward community are popular activities. The Chapel in the Commons Building is available for worship, prayer, or meditation when weather permits.

Family and friends are welcome and encouraged to visit. Families can participate in activity planning, and the community promotes resident socialization and maintained contact with loved ones. The community's mission emphasizes serving all residents, especially those who are vulnerable, as expressions of healing and compassionate care.

Types of Care at Providence Seward Mountain Haven

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Kitchen
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Providence Seward Mountain Haven

4.5overall · 6 ratings combined

4.5★ on Google (6)

Denise Decourcey

Jun 2026

via Google

My mother is living there, I'm in Florida, can't get anyone on phone, I have left many messages and they do answer I get the run around. Called Doc directly and he was more concerned with how I got his number than my mother's condition. What recourse do I have?

Kristine Crump

Mar 2025

via Google

The staff takes excellent care of the Residents!

jim walters

Apr 2024

via Google

The staff have taken excellent care of my brother, since becoming a resident.

D C

Sep 2021

via Google

What an awesome place. Bless everyone that works here. They take such great care of our loved one. Thank you all.

courtney gallyer

Jul 2020

via Google

I have been a patient at Providence Physical Therapy for two years. I have had procedures done on my back that required me to go to therapy before and after procedures. I have seen both the physical therapist. They are knowledgeable, caring, and helped me to meet my goals. I will continue to go to Providence for all my physical therapy needs.

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Government Inspection History

4 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 11, 2026Health Complaint1 citation
  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 28, 2026

Sep 13, 2024Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 10, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 7, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2024

Mar 3, 2023Fire Safety StandardHealth Standard21 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Address patient/client population and determine types of services needed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Establish policies and procedures for medical documentation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Develop a communication plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2022

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2023

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2023

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 17, 2023

Nov 12, 2021Fire Safety StandardHealth Standard5 citations
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2021

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2021

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2021

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2021

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Providence Seward Mountain Haven offer?

Providence Seward Mountain Haven offers Skilled Nursing / Long Term Care.

Where is Providence Seward Mountain Haven located?

Providence Seward Mountain Haven is located at 2203 Oak Street in Seward, Alaska.

What do families say about Providence Seward Mountain Haven?

Most reviewers praise the attentive, compassionate care provided by staff in this small, home-like setting, with several noting excellent treatment of family members. One family member reported significant difficulty reaching staff by phone regarding a resident's condition.

How did Providence Seward Mountain Haven do on recent health and safety inspections?

Providence Seward Mountain Haven had 4 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Providence Seward Mountain Haven?

Submit the Request Information form on this page to connect with Providence Seward Mountain Haven and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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