Providence Place At Glencroft

Linda LaRue

Nov 2023

via Google ↗

My 98 year old mom was here for a little over 2 weeks. She loved everyone. The therapist Ryan, nurse Lisa and case worker Nicole were very caring and professional. This is a difficult profession to be in. I was distraught and impatient and I did not understand the process, but Nicole was kind and understanding and patiently explained the process. Lisa the nurse was awesome. She looks out for the patients well being. Clean facility. My mom wasn’t crazy about the food, but in their defense, nothing compares to Michelina frozen dinners! Lol

Shirley James

May 2023

via Google ↗

I was living at another care center and I believe that Providence Place should be a model and should train other care centers on how they should be managed. I'm SO happy to be living here and my staff is just like family. The food is excellent, like a high quality restaurant. I love the cleanliness of this place too and the housekeeping staff always asks how l'm doing. They pay such incredible attention to detail. I'm finally home.

Susan Durham

Nov 2022

via Google ↗

I’ve been living on the Glencroft campus since August of 2019 and needed to move into a higher level of care at Providence Place for Physical and Occupational Therapy. I did so, in January of 2020. I then transferred into Long Term Care here at Providence Place and I’m very happy. The care I receive from the CNAs and nurses has been outstanding. Also, housekeeping, laundry, dining, maintenance, and activities all go the extra mile to put smiles on our faces and to make us a warm and happy home to live in. I really enjoy living here and am very grateful for the care I receive.

H. Renae Nelson

Jan 2022

via Google ↗

Do not take people you care about here for any respite care that involves nursing care for those with Alzheimer's, that need around the clock type care! My mom needed help with feeding, drinking, & she has incontinence. I feel really bad 😥😭for letting my mom go to this place which was recommended by her hospice care provider🤐. My mom stayed 5 days and came back with bed sores really bad.😠 I'm calling it "incompetent care", or just awful services! If I could add a negative to that star I would😡🤬.

Carol Ollendick

Oct 2021

via Google ↗

My mother was taken to this place because she had West Nile virus and could no longer stay at the hospital. We asked for a phone call once she made it there. No phone call. I called twice the morning after she arrived and left 2 messages. No return phone call. The ONlY call I received is from a Nurse Practitioner telling me my mother coded and they are doing everything to get a pulse. She called back and said they called 911. They said they got a pulse but when my sister and I got to the ER they told us our mom passed away and that there was never a pulse. Unfortunately, I cannot prove the NP lied to me but I do believe the doctor that spoke to us and said she never had a pulse. I truly believe nobody checked on our mom until they found her dead in her room. I've called 3 times to get someone to find my mom's glasses and dentures and, yet again, no return phone call. I understand that places are understaffed but this is unacceptable. We just wanted a call the first night because they weren't allowing visitors.