1 / 5Promise Care of Essex County is a home health and hospice provider in East Orange, New Jersey, and its Google reviews focus heavily on the quality of its in-home nursing and physical therapy staff. Reviewers repeatedly single out specific therapists and nurses by name for helping family members recover mobility after strokes, surgeries, and falls. Feedback is overwhelmingly positive, with no complaints noted in the available reviews.
AI-generated from reviews and community data.
Promise Care of Essex County provides home health and hospice services in East Orange, New Jersey. The agency specializes in post-hospital recovery support, physical therapy, and care for individuals managing complex medical conditions at home.
Family members consistently praise the clinical skill and personal warmth of the nursing and therapy staff. Patients recovering from surgery, stroke, and serious injury describe tangible progress—one family noted their bed-bound brother regained the ability to walk the hallway after working with physical therapy. Reviewers repeatedly highlight staff by name, citing professionalism, patience, attentiveness to instruction, and genuine kindness as defining qualities of their care experience.
Promise Care holds a 4.9 out of 5 rating across 35 Google reviews, with families uniformly expressing confidence in the organization and specific team members.
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Help Me Choose4.9overall · 35 ratings combined
4.9★ on Google (35)
Rosa CruZ
May 2026
Thank you, Mitchel. I had an amazing experience with your therapeutic services provided. From the moment, I began services. Mitchel was knowledgeable, attentive, and explained every step throughly. I highly recommend to anyone looking for quality care. Thanks Promise Care and Mitchel =)
Miriam Diaz
May 2026
I fell and I fractured my left leg and left ankle and I was in the hospital for operation, then after 1 month of therapy, I came home and Promise Care Visiting nurses, who came were very very nice, they attended me and helped me with my medications, they were kind, considerate and thoughtful, polite and I would 100% recommend them all the nurses were great and one name Michael is very caring. My therapist name Gilbert, is very loving and considerate with helping me walk again, even helping me with my pain. He is very good and knows what he is doing, I had many therapists before but he is the best. I would highly recommend Promise care of NJ.
Nikeya N
May 2026
Micheal, Gilbert, and Luis have been doing an amazing job taking care of my grandfather. They are so so kind and patience. In their care, my grandfather is finally starting to show improvement after his stroke. The care they have been providing is nothing short of incredible!!!
ELSY ESPINOSA
May 2026
Mitch the therapist has been here for two weeks and I am so pleased and happy with his work. I recommend him 100% because he is very professional caring guy and a human person. Also, please he’s very professional and I like his work that was very good experience for me and thank you so much.
Gloria Rojas
May 2026
Gilbert Garcia PT helped my brother and I we are so thankful for his work with me and my brother, who was bed bound, and he went from being in the bed all day long, to being able to walk the entire hallway of his apartment with Gilbert PT. Gilbert's skill and patience made a difference in our life, because my brother had 2 brain surgeries and no one ever walked him in the hospital or the rehabilitation center. Until Gilbert PT came he helped me and my brother to make him walk again. Thank you so much from Promise care fir sending him to us. I would highly recommend Gilbert and Promise Care NJ to all my family and friends.
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