MyLivingChoice

Progressive Residential Services

535 E Emmett St

1(3 ratings)· Battle Creek average: 4

Progressive Residential Services, photo 1

Quick Facts

What Families Think

Progressive Residential Services is a home health and hospice provider in Battle Creek, Michigan, rated 1 out of 5 by the three Google reviewers who left comments. All three reviews describe serious problems with billing practices, staff professionalism, and the quality of care provided to clients.

The Good

  • Provides in-home hospice and health care services

The Bad

  • Multiple reports of poor or insufficient client care
  • One reviewer said clients were left without needed medical care
  • Reports of unprofessional, disrespectful staff and management
  • One reviewer cited unexpected rate increases after the first month

AI-generated from reviews and community data.

Progressive Residential Services is a home care agency serving Battle Creek, Michigan offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 1.0 out of 5 across 3 reviews.

About Progressive Residential Services

Progressive Residential Services is a home health and hospice community in Battle Creek, Michigan.

Families rate Progressive Residential Services 1 out of 5 based on 3 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Progressive Residential Services

At-Home Care

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Reviews of Progressive Residential Services

1overall · 3 ratings combined

1★ on Google (3)

Rebecca Chirbas

May 2025

via Google

This is my second time going through progressive and it's the same thing. First month goes as planned. Second month comes along and oh we made some adjustments and now your new rates with a 200$ addition to the one you actually agreed to. I will find a new insurance company asap.

Judy Krusniak

Aug 2018

via Google

Provided care to clients is insufficient and poor quality. They leave client who need medical care alone without service or notifying client, staff is disrespectful and non professional. PRS doesn’t follow clients care plan provided by Summit pointe and guardian. Tried contacting to create a solution in care and the management suggested for client to switch care provider. The quality of care is heart breaking knowing some of their clients with intellectual disabilities don’t have someone to advocate for them against the quality of care they receive.

Katiena Pierce

Aug 2017

via Google

They have the most CHILDISH manager I've ever had to deal with. She held my check for a whole week then tried to mail it after I told her to hand it over she still tried to hold on to it. After contacting the office she eventually had to hand it over. I don't know how she is even a manager. Rachel STUCKS !!!

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Frequently Asked Questions

What types of care does Progressive Residential Services offer?

Progressive Residential Services offers At-Home Care.

Where is Progressive Residential Services located?

Progressive Residential Services is located at 535 E Emmett St in Battle Creek, Michigan.

What do families say about Progressive Residential Services?

Progressive Residential Services is a home health and hospice provider in Battle Creek, Michigan, rated 1 out of 5 by the three Google reviewers who left comments. All three reviews describe serious problems with billing practices, staff professionalism, and the quality of care provided to clients.

How can families visit Progressive Residential Services?

Submit the Request Information form on this page to connect with Progressive Residential Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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