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Reviewers describe Prestige Senior Living Arbor Place as a caring community with a devoted staff, especially in supporting families through hospice and end-of-life transitions. At the same time, several serious reports raise concerns about staffing levels, cleanliness, and consistency of daily care that prospective families should weigh carefully.
AI-generated from reviews and community data.
Prestige Senior Living Arbor Place is a senior living community in Medford, Oregon offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.5 out of 5 across 18 reviews.
Prestige Senior Living Arbor Place is an independent and assisted living community located in Medford, Oregon. The community offers spacious apartments, restaurant-quality dining, and vibrant common spaces designed to support active, independent living while providing assistance with daily needs as required.
The community features two signature wellness programs. Assisted living residents benefit from Celebrations, a cutting-edge wellness program organized around six wellness categories that nurture body, mind, and spirit. For those with memory care needs, Arbor Place offers Expressions, an award-winning memory care program designed for residents living with Alzheimer's disease or dementia, using innovative care techniques and life enrichment programming to help individuals live productively and with dignity.
Prestige Senior Living Arbor Place maintains a full calendar of social events, activities, happy hours, and educational opportunities. The community provides scheduled transportation for outings, appointments, and errands, and is conveniently located close to shopping, medical clinics, and other services.
The community's care philosophy emphasizes knowing each resident as an individual and promoting choice, convenience, and independence. Staff work with families, neighbors, and friends to ensure residents receive personalized support and live full, meaningful lives within a supportive environment.
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Help Me Choose3.5overall · 18 ratings combined
3.5★ on Google (18)
Michael Hickerson
May 2026
Liza and her team have gone above and beyond in taking care of both me and my client, who recently moved to Arbor Place. The staff has been incredibly attentive, kind, and responsive throughout the transition. As a caregiver myself, attentiveness and quality of care are things I pay close attention to, and it has truly stood out here. We’ve had a wonderful experience so far, and I highly recommend them.
Stephen McCandless
Dec 2022
They are wonderful, dedicated people. The facility is smaller than others, clean and attractive, which we really appreciate. The ED is first rate, the care staff attentive, kind and patient. They're taking excellent care of my mom in memory care. When it's my time, it's where I want to go.
Thomas Reimer
Sep 2022
Love the residents and staff
Jacqueline Williams
May 2022
Early in 2022, we were faced with moving our mom out of her home of 28 years. A difficult task even in the most ordinary of circumstances. When our initial choice didn't match the needs of our mom, as she required care on a full time basis rather than on an independent living basis, we were faced with finding an assisted living facility remotely. Myself and her son live in the UK and the other sibling taking responsibility for her care lives out of state. With the help of an agency, we all met remotely on zoom with four facilities and Arbor Place came top of the list - because it met various criteria we were looking for but also because their ethos is "we like to treat our residents like you would like to treat your own mom and dad". After the zoom call, we had a follow-up meeting and went through care packages - the result of which we came out with a cost effective well managed option. Then within a week our loved one was moved into Arbor Place.<br><br>There were a few integration issues which are to be expected when your mom is 86 years old and has health issues. But now having travelled to the States to visit her and see Arbor Place in person, we have absolutely no doubt we as a family made the 100pc right choice. She has a beautiful spacious one bed apartment, access to 3 substantial meals per day in a very nice dining area, housekeeping of a high standard - the room smelt so fresh and clean every time we visited - and kind, caring staff with access to medical teams as required. The communal areas/lounges are clean and welcoming. It is very much a family environment with the personal touch. Erica, the director, has transformed the facility into one to be proud of. Special mention to Ken McLean who we dealt with in the initial stages and who continues to offer support to us from a distance.
Rebecca Smith
Apr 2021
Not nearly enough Care Givers, Med Techs and Housekeeper for this many residents. Today, Sat. April 3rd, we have ONE single girl expected to be the Med Tech and CareGiver for all 3 floors. That is not only dangerous for the Residents but it is also illegal.<br>I am VERY upset over this situation.
Prestige Senior Living Arbor Place offers Assisted Living and Memory Care.
Prestige Senior Living Arbor Place is located at 3150 Juanipero Way in Medford, Oregon.
Reviewers describe Prestige Senior Living Arbor Place as a caring community with a devoted staff, especially in supporting families through hospice and end-of-life transitions. At the same time, several serious reports raise concerns about staffing levels, cleanliness, and consistency of daily care that prospective families should weigh carefully.
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