Jim J
Mar 2026
Going on day 2 of my dad sitting in his own waste as a result of this company's scheduling ability. If you want the same for your own loved ones, this place is perfect!
Premier Home Health Care Services, Inc
2783 NC-68 Ste 1012.1(12 ratings)· High Point average: 3.9
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1 / 5Quick Facts
- Company history
- Providing home care services since 1992
- Regional footprint
- Operates 36 locations across Northeast-Mid-Atlantic region
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for this home health and hospice provider are sharply mixed: some families praise long-term caregivers who became trusted, communicative helpers, while others describe serious scheduling failures, no-show caregivers, and poor communication that left vulnerable clients without care for hours or days.
What reviewers praise
- Caregivers praised for compassion and skill
- Some clients retained same aides for years
- Staff named and thanked for personal attention
- Helped clients stay safely in their own homes
What reviewers flag
- Multiple reports of caregivers not showing up for shifts
- Several reviewers describe poor communication from the agency
- One report of a client left unattended in soiled conditions
- Reviewers note weekend and evening shifts are hard to staff
AI-generated from reviews and community data.
Premier Home Health Care Services, Inc is a home health agency serving High Point, North Carolina offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 2.1 out of 5 across 12 reviews.
About Premier Home Health Care Services, Inc
Premier Home Health Care Services, Inc is a home health agency serving clients in High Point, North Carolina.
Reviews are mixed regarding the agency's reliability and communication. Some reviewers praised the caregivers' attentiveness and responsiveness, noting that staff adjusted to clients' changing needs and coordinated care effectively. However, other reviewers reported significant staffing issues, including last-minute call-outs, missed shifts, and extended gaps in service that left clients without necessary assistance. One reviewer wrote that communication with the agency was "beyond horrible."
The agency employs nurses and certified nursing assistant caregivers who help clients remain at home with support for daily living activities.
Types of Care at Premier Home Health Care Services, Inc
Home Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of Premier Home Health Care Services, Inc
2.1overall · 12 ratings combined
2.1★ on Google (12)
Connie Allred
Mar 2025
This is a hard home health agency to get in touch with my sister is with this agency and for the last week no one has been there to help her she can't go to the restroom by herself she can't cook any meals for herself but I guess this company doesn't care
Dawn Sissel
May 2023
Premier Home Health sent caring and capable companions/CNA caregivers so my friend could stay in her home and for adjusting to her needs as things changed. A special shout out to Elizabeth, Mary, and Keesha that communicated with me so that she had optimal care/staffing during the day and early evenings. Also, thank you to Alisa for coming on the day we called and beginning care two days later! Wow, that was so amazing and needed! I know the weekends and evening hours are harder to staff and I appreciate the ladies that worked those late/early hours-Daphine, Brittany, and Sheritta. Although we didn't get to spend as much time together, I grew confident in the Premier employees to take care of my friend. Thank you for all your care, professionalism, and teamwork! Pam Dawn
Briana Breeden
Mar 2020
I am currently with this agency and in the process of leaving them. They allow nurses to call out 10mins before their shift and even some nurses do no shows. They done sent more than 10 nurses to train as a back up but they never show up when you need them. They care more about the nurses than the families. Communication is beyond horrible. The only nurse I have that is reliable, is the nurse I brought with me from a previous company. These people wouldn’t even last working in a hospital. Please save yourself sometime and choose another agency.
Connie M.
Sep 2019
My father has been using this agency for about 4 years. The aids have provided excellent care for him. I am forever grateful for the help he receives. Thank you.
Frequently Asked Questions
What types of care does Premier Home Health Care Services, Inc offer?
Premier Home Health Care Services, Inc offers Home Health.
Where is Premier Home Health Care Services, Inc located?
Premier Home Health Care Services, Inc is located at 2783 NC-68 Ste 101 in High Point, North Carolina.
What do families say about Premier Home Health Care Services, Inc?
Premier Home Health Care Services, Inc carries a 2.1 out of 5 rating from 12 Google reviews. Reviews for this home health and hospice provider are sharply mixed: some families praise long-term caregivers who became trusted, communicative helpers, while others describe serious scheduling failures, no-show caregivers, and poor communication that left vulnerable clients without care for hours or days. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Premier Home Health Care Services, Inc?
Submit the Request Information form on this page, or contact Premier Home Health Care Services, Inc directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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