4.7(19 ratings)· Loveland average: 4.4
1 / 5Families and clients who reviewed Preferred Care at Home of Fort Collins, Loveland, and Windsor consistently describe the caregivers as compassionate, professional, and attentive to individual needs, with several reviewers naming specific caregivers who went above expectations. The agency holds a 4.7 rating from 19 Google reviews, and clients highlight help with daily living tasks, meal prep, transportation, and recovery support after hospital discharge.
AI-generated from reviews and community data.
Preferred Care at Home of Fort Collins, Loveland, and Windsor provides in-home senior care services in Loveland, Colorado. The company offers a range of at-home care options designed to help seniors remain in their homes while receiving the support they need.
Services include personal home care assistance with activities of daily living such as bathing, grooming, hygiene care, and mobility support. The company also provides transition care through its Smooth-Transition Care program, which assigns a trained coach to guide elderly clients from hospital or nursing home discharge through the recovery process at home, including medication management, appointment scheduling, and emotional support. Caregivers are available for as few as one hour to as many as 24 hours per day.
Companion and homemaker care services help seniors with meal monitoring, light housekeeping, transportation to appointments and community activities, and social engagement to combat loneliness. The company also offers specialized dementia and Alzheimer's care through trained caregivers who focus on safety and health monitoring while allowing clients to remain at home. The company maintains an online health record system for clients to track medical information and share it securely with healthcare providers and family members.
Founded by a husband-and-wife team with over 35 years of experience in home care, Preferred Care at Home emphasizes maintaining client independence and dignity throughout the caregiving relationship. The company focuses on fostering a caring approach alongside practical services, recognizing that many seniors have lived independently throughout their lives.
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Help Me Choose4.7overall · 19 ratings combined
4.7★ on Google (19)
Amanda Dollar
Mar 2026
I had an outstanding experience with this home care company. The level of professionalism, compassion, and attention to detail truly stood out. The caregivers were not only highly competent, but they also treated our family with genuine kindness and respect.
storydrum
Jan 2026
I've had a home oxygen concentrator from Preferred Home Health, aka Lincare, for just short of a year now, since lung surgery. I had used them in the past when I lived in Lakewood, also. They had (I was told) transferred me to the Berthoud office last year (which for some reason doesn't show up in Google), which serves Longmont. Up until recently, I was able to get through either to Chris in the office or to someone through their main national number. Not so for the last several weeks. Almost three weeks ago, I got through the main number and ordered several canulas and a service call. NOTHING has arrived. I've left messages at BOTH Berthoud and Lakewood. I've tried calling the main number several times, and the last time, the wait time was 111 minutes! Seriously? I'm sorry, I can't wait on hold for over an hour and a half! And no option for a call back. Add to that, I didn't receive a bill this month. I am sending them money anyway, just to be safe, but really? I can't even report that to them, and you'd think they'd want to know! And, to top it off, I tried to set up an account in their portal, and it doesn't recognize my account! Yet, I can see that they are still listing my Lakewood address, where I haven't lived for almost 5 years! What the hell is going on with this company? Have they shut down? Has AI taken over? I'm going to call my insurance company and report them and am writing reviews, hoping someone in the company contacts me. Is anyone else having this problem all of a sudden? I will also be reporting them to my doctor in the morning to see if she has any other suggestions.
Tom Talbott
Nov 2025
My wife and I have great care and compassion from Preferred Care at Home . The caregivers have a positive and professional attitude about their job and the way they treat us in our home ! We have had Sharon and Tressa doing their jobs. They are very good! We wanted everyone to know that! We are very thankful to have them in our lives!
Meagen Thompson
Sep 2025
I’ve had great experiences with Preferred Care At Home. They have helped me find caregivers who meet my needs and my schedule (I’m somewhat of a night owl, and mornings are extremely painful for me until I do all my stretches, massages, and all my topical pain relievers kick in) and prepare me for my 18th and 19th orthopedic surgeries. Jenny, Chrissy, Christina, Angie and Piper are all great caregivers whom I have had the pleasure of working with, ones whom I can tell love their jobs and like working with people. I hope I am able to keep the services of Preferred Care, because before I had them, I had no life. Chronic pain steals your ability to have a social life, especially when you have no family and few friends around to help. Now that I have help with grocery shopping, prepping food for my anti-inflammatory diet, and keeping my house clean, I actually have energy to see friends every once in a while. That’s a great feeling and a great thing that Preferred Care has given back to me.
Thomas Klender
Apr 2025
I just wanna say I’ve been getting home health for six years. I’ve been with numerous companies and Preferred care at home, is by far the best I’ve had and I don’t ever wanna have to go anywhere else and don’t intend to as they really strive to meet all my needs. Also, I’d like to comment on two care providers that really go beyond the expectations and one of the Care people is Jenny and another is Tina and they both make you feel as though they really care and strive to meet all my needs and do whats best the represent Preferred Care at Home. Sincerely, Tommy Klender
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