Sarah Laskowski
Oct 2024
If I could give no stars I would bt it wont let me. Never put a loved one in this facility. The CNA care is inconsistent. They all do things differently. There are no guidelines. They are short staffed. The management denies it but the care givers admit it. The food is served cold because it sits in the hallway. The care plan was never really implemented, the laundry gets lost even with a name printed on the clothes. My mom fell many times and their response was that my mom has a right to fall. She would ring the bell and they would take so long to come she would have an accident. My mom weighed 100 pounds and she was in a pull up with a 44 inch waste. She became basically bedridden with dementia while in this facilty. They dont clean the rooms or wash the sheets. My My mom had a stain on her sheets at the foot of her bed where my granddaughter spilled her coke and it was still there 1 month later! We actually had to make notes for the staff and tape them to the wall so each shift would know what to do and expect. I could go on and on but I think you will get the jist of this. For 10 grand a month it's a joke !! The great news is that we moved nom to The Springs. She lives in her own apartment , has gained 20 pounds and is cognitive again! I know in my heart she would be dead now if we had left her there. I give 5 stars to the physical therapist and Mike you were awesome. Thomas......Jo and the manager with the pierced tounge (I dont remember his name) should be replaced!
