jeff davis
Apr 2026
Nice facility with friendly staff and nurses.
Point Lookout
11103 Historic Hwy 165
3.8(24 ratings)
1 / 5Quick Facts
- Total units
- 130
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 130
CMS Care Compare
What Families Think
Reviews of Point Lookout are sharply divided: some families describe compassionate, attentive nursing care through a loved one's final months, while others report serious neglect, including a resident who became severely dehydrated and passed away shortly after discharge. Complaints about food quality and room cleanliness appear more than once, alongside praise for staff dedication from other families.
The Good
- Staff described as compassionate and attentive by some families
- One reviewer called facility clean with good food
- Nursing team praised for dignity and emotional support
The Bad
- One report of severe dehydration and delayed hospital contact leading to death
- Multiple reports of residents left unattended for long periods
- Repeated complaints about poor food quality
- One report of an unclean, filthy room
AI-generated from reviews and community data.
About Point Lookout
Point Lookout is a skilled nursing / long term care community in Hollister, Missouri. The community is licensed for up to 130 residents.
Families rate Point Lookout 3.8 out of 5 based on 24 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.8overall · 24 ratings combined
3.8★ on Google (24)
Calvin Heisten
Jan 2026
I am writing to express my gratitude to the entire nursing staff and aides at Point Lookout for the outstanding care they provided to my brother during his 13+ months as a resident. From his admission through to the end of his life, every interaction reflected genuine compassion, professionalism, and dedication. The team consistently ensured his comfort, dignity, and well-being with attentiveness that went beyond routine duties. Their kindness and skill made an immeasurable difference during a challenging time, offering not only excellent medical and daily care but also emotional support to me, his brother. I felt confident knowing he was in such capable and caring hands. Thank you sincerely for your tireless efforts and heartfelt commitment. Your work is deeply appreciated and will always be remembered with gratitude.
Rene Somerville
Dec 2025
I needed them...they were amazing...the respect n dignity during this time got me walking again...n taking care of myself..
Bryan Shoemate
Jan 2025
Horrible place to have a loved one. Food is really bad not worth eating, I wouldn't eat it myself. They left her laying in her bed for a long period of time. Her roommate has complained about the same problem. They started treating them both even worse. The room was not cleaned and was filthy.
Cindy Pilcher
Jan 2025
It tugged at our heart strings to have my dad there. Transferred there by Cox South and easier for my mom to get to, because of the five mile difference, from home to Point lookout. We were a little iffy to say the least, when we saw how the building looked inside, couldn’t get a working tv to work, and horrible cell phone coverage. My nephew had to take something to my dad during dinner and after seeing what they served for a meal, plus a bad dinner experience for another patient, was enough to make us say this is not a place for our loved one. He stayed that one night, and my mom and nephew were there to get him , after the meeting with administrator. We felt that we could give him better care ourselves, and glad to say he is responding well at home. Unless you can be there to fully monitor your loved one, I Do Not Reccomend this Facility
Frequently Asked Questions
What types of care does Point Lookout offer?
Point Lookout offers Skilled Nursing / Long Term Care.
Where is Point Lookout located?
Point Lookout is located at 11103 Historic Hwy 165 in Hollister, Missouri.
What do families say about Point Lookout?
Reviews of Point Lookout are sharply divided: some families describe compassionate, attentive nursing care through a loved one's final months, while others report serious neglect, including a resident who became severely dehydrated and passed away shortly after discharge. Complaints about food quality and room cleanliness appear more than once, alongside praise for staff dedication from other families.
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