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Pleasant Manor Healthcare and Rehabilitation

3650 S Ih 35 E

4.1(114 ratings)· Waxahachie average: 4.3

Pleasant Manor Healthcare and Rehabilitation — photo 11 / 5

Quick Facts

Total units
132
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
132
Physician oversight
24-hour nursing care directed by in-house physicians

What Families Think

Reviews for Pleasant Manor are sharply split: several families describe deeply compassionate nursing and therapy staff who go above and beyond, while others report serious lapses including missing belongings, unclean areas, and a troubling decline in a resident's condition tied to medication concerns. The facility offers 24-hour nursing care with in-house physician oversight and both short-term rehab and long-term care.

The Good

  • Staff praised for compassion and patience with dementia residents
  • Therapy team called knowledgeable and effective for mobility gains
  • Staff stayed overnight during ice storm to ensure care
  • Administrator described as responsive to resident concerns
  • Housekeeping staff helpful and easy to reach

The Bad

  • One report of unclean shower room and unsanitary conditions
  • One report of lost belongings with no follow-up after discharge
  • One report of a resident's sharp decline after unauthorized medication
  • Communication after discharge described as lacking by one family

AI-generated from reviews and community data.

About Pleasant Manor Healthcare and Rehabilitation

Pleasant Manor Healthcare & Rehabilitation is a nursing home offering short-term rehabilitation and long-term care in Waxahachie, Texas. The facility provides 24-hour nursing care under the direction of in-house physicians, combining skilled medical attention with hands-on therapeutic approaches.

The community offers both short and long-term rehabilitation services tailored to individual needs, with a focus on helping residents regain strength and mobility. Staff work collaboratively with residents, families, and healthcare providers to create comprehensive care and treatment plans designed to support therapeutic outcomes.

Pleasant Manor maintains an active programming schedule with a monthly activity calendar offering a wide variety of activities and options throughout the day, designed to keep residents engaged and active according to individual interests and abilities.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.1overall · 114 ratings combined

4.1★ on Google (114)

Dondā

Jul 2026

via Google

- 1,000,00….Stars (If I Could Give) 🤬<br><br>If I could give this facility zero stars, I absolutely would!!!!!!<br><br>My grandmother was admitted to Pleasant Manor Health & Rehabilitation Center for rehabilitation after a fall. She was doing well when she arrived, but instead of improving, her condition declined significantly under their care.<br><br>She developed severe sores, and her personal hygiene was neglected. Her laundry was returned soiled with feces, which was heartbreaking and completely unacceptable. No family should ever have to witness their loved one being treated this way.<br><br>The state has been notified, and a complaint has been filed. I truly hope an investigation is conducted so no other family has to experience what ours has.<br><br>The ratings for this facility are very misleading. Please don’t rely on stars alone—visit the facility yourself, ask questions, and pay close attention to how residents are treated.<br><br>Healthcare professionals take an oath to care for people with dignity, compassion, and respect. Sadly, that was not our experience here. It is heartbreaking to see vulnerable people treated with such neglect.<br><br>I would never recommend this facility to anyone. Please think carefully before placing your loved one here. They deserve to be treated with kindness, dignity, and the quality of care they need.

Breya Shadell

Jun 2026

via Google

We left our father here for 2 weeks to be cared for while the family was busy. One of our siblings visited our father 1 time while he was there and it was unorganized and unclean. We went to officially get him Tuesday and he took a dramatic decline!!!! He was talking and mobile before going here and now he isn’t! I’m writing this from his bedside and we’re bringing him back from all the medicine they gave him that wasn’t prescribed to him and negatively affects his kidneys. DO NOT SEND YOUR LOVED ONES HERE AND BE CAREFUL OF ANYONE WHO REFERS THIS COMPANY

Rosanna Mata

Apr 2026

via Google

Wonderful facility with great staff and sweet residents that call this place home. The facility looks wonderful. I love working with this team each and every department. Wonderful place to do outpatient therapy, short term therapy or long term care. You will be greeted by the sweetest receptionist too!! 💗

Samantha Skinner

Apr 2026

via Google

Nice facility, looked clean, smelled nice. Staff was extra helpful. Residents seem content. Staff member Shay was a delight!

Pacman4500

Mar 2026

via Google

Please DO NOT BRING YOUR LOVED ONE HERE ONLY BEEN A WEEK I FEEL LIKE THEY ARE UNORGANIZED AND NOBODY KNOWS WHAT THERE DOING

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Frequently Asked Questions

What types of care does Pleasant Manor Healthcare and Rehabilitation offer?

Pleasant Manor Healthcare and Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Pleasant Manor Healthcare and Rehabilitation located?

Pleasant Manor Healthcare and Rehabilitation is located at 3650 S Ih 35 E in Waxahachie, Texas.

What do families say about Pleasant Manor Healthcare and Rehabilitation?

Reviews for Pleasant Manor are sharply split: several families describe deeply compassionate nursing and therapy staff who go above and beyond, while others report serious lapses including missing belongings, unclean areas, and a troubling decline in a resident's condition tied to medication concerns. The facility offers 24-hour nursing care with in-house physician oversight and both short-term rehab and long-term care.

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