MyLivingChoice

Pleasant Hills Community Living Center

1600 Raymond Rd

3.3(31 ratings)· Jackson average: 4.2

Pleasant Hills Community Living Center, photo 11 / 2

Quick Facts

Total units
100
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
100
Location
Near all major hospitals in Jackson

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Pleasant Hills are sharply divided: some families describe dedicated staff who helped relatives recover after hospital stays, while others report serious concerns about cleanliness, neglect, and the physical condition of the building. The facility handles both short-term rehab and long-term skilled nursing care in Jackson, Mississippi.

What reviewers praise

  • Staff praised as caring and dedicated by some families
  • Helped a resident relearn to walk and self-care
  • Located near major Jackson hospitals for medical access
  • Long-term residents with decades-long stays reported

What reviewers flag

  • Multiple reports of unclean conditions and neglect
  • One report of peeling paint, holes in ceilings, exposed cords
  • One report of inadequate, unappetizing meals served to residents
  • One report of rude, uncaring nursing staff
  • One report of security lapses in the locked memory unit

AI-generated from reviews and community data.

Pleasant Hills Community Living Center is a senior living community in Jackson, Mississippi offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.3 out of 5 across 31 reviews.

About Pleasant Hills Community Living Center

Pleasant Hills Community Living Center is a skilled nursing facility in Jackson, Mississippi, dedicated to providing compassionate and personalized care for its residents. The community's mission centers on reconnecting people to life through individualized service, with a commitment to creating a welcoming, supportive environment that feels like home.

The facility emphasizes individualized care plans tailored to each resident's unique needs. Staff members receive specialized training to address the challenges associated with aging, ensuring comfort, care, and support throughout residents' stays. The community offers clinical and rehabilitation services designed to support resident well-being.

Pleasant Hills is conveniently located near local shopping areas and all major hospitals in Jackson, providing easy access to additional medical resources and community amenities.

Types of Care at Pleasant Hills Community Living Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Pleasant Hills Community Living Center

3.3overall · 31 ratings combined

3.3★ on Google (31)

Melissa Gray

Jun 2026

via Google ↗

This is a horrible facility. My grandma was discharged here after a 3 week stay at the hospital. The first night there i was there with her for dinner. They served them pasta with chopped onions no sauce or dressing just dry noodles. The rooms are really small and honestly should not have 2 people in them. The facility needs alot of work. Cords hanging from walls with tacks. No separate closet space have to share with roommate. Paint peeling off the walls holes in the ceilings. A resident in the hallway on her bed not in a room. My grandma was supposed to be in oxygen and they never even put it on her. They put her in a wheelchair even though she can walk with a walker. Nursing staff rude and not caring to the residents. Memory care is a locked unit when asked for them to come let me out they just hollered out the code while residents were standing right there. When you ring the doorbell to enter the facility they do not come to the door they just unlock the door and say come on in. They dont ask any questions. The nurses station is down the hall and around the corner many opportunities for someone to do something bad before they see them in the event a cruel person decided to do something to a facility like this one. If could give negative or no stars I absolutely would!!!!😡😡😡😡

Keysha Griffin

Aug 2025

via Google ↗

Pleasant hill nursing home is not a great places.my mom been der over 5 years. Been sick not clean. Caught Ne

Mary Quinn

Feb 2024

via Google ↗

I’ve been at Pleasant Hill for 30 plus years and like all facilities we have our challenges but overall we have a strong and caring team here. my experience here has been great. All things work together for the good of those that love God!

Jay R

Jan 2023

via Google ↗

From my experience with a family member at Pleasant Hills. That I truly love. I witnessed that the staff. Have no idea/concerns for patient care. It seems like a free pay check for this facility and staff. I witnessed the meal trays on multiple occasions and it hardly for anyone one to eat. I wish that I could do a negative review. This place needs to be shut down.

Naomi Hughes

Sep 2017

via Google ↗

I want to thank the staff for taking good care of my father. He went in on a stretcher over a month ago and was discharged on last week. I thank God for everyone He allowed us to come in contact with. He had to learned how to walk, feed and dress himself. I can truly say the pros out weight our cons. I will forever be thankful and grateful for them. With that being said I would recommend. It makes a difference when you can walk into a place where your staff seems happy to be there, greet you with a smile, listen to you and help to solve problems as soon as possible.

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Government Inspection History

10 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 23, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 30, 2026

Dec 4, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionPast Non-Compliance

Jun 24, 2025Health Complaint9 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

Dec 12, 2024Fire Safety StandardHealth ComplaintHealth Standard2 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2025

Jul 11, 2024Fire Safety StandardHealth Standard4 citations
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 6, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2024

Apr 8, 2024Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 23, 2024

Mar 21, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 10, 2024

Feb 14, 2024Fire Safety StandardHealth Standard2 citations
  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2024

Dec 12, 2023Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 10, 2023

Sep 29, 2023Health Complaint2 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 19, 2023

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 19, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pleasant Hills Community Living Center offer?

Pleasant Hills Community Living Center offers Skilled Nursing / Long Term Care.

Where is Pleasant Hills Community Living Center located?

Pleasant Hills Community Living Center is located at 1600 Raymond Rd in Jackson, Mississippi.

What do families say about Pleasant Hills Community Living Center?

Reviews for Pleasant Hills are sharply divided: some families describe dedicated staff who helped relatives recover after hospital stays, while others report serious concerns about cleanliness, neglect, and the physical condition of the building. The facility handles both short-term rehab and long-term skilled nursing care in Jackson, Mississippi.

How did Pleasant Hills Community Living Center do on recent health and safety inspections?

Pleasant Hills Community Living Center had 10 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pleasant Hills Community Living Center?

Submit the Request Information form on this page, or contact Pleasant Hills Community Living Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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