Pioneer House Health Center

They do not show you that that place is pioneer hospital unless you go to the back of the building then you can not get in the building unless you see someone coming out or going in they have iPad speaker for you to press good luck with that cause it has never worked for me then the elevator doesn't let you out the 6th floor at all so it's a problem getting to the 6th floor who ever is in charge of that place is doing a poor ass job so all those reviews about how good that place is their all lies trust me I have seen with my own to eyes tried to get in the building had major problems so people be honest about that place really the staff doesn't give a fuck about your family member their their to get a check and that's it

Do not even place your dog here. Currently here and I would rate as zero if I could No communication between administration and patient. If they have paperwork to complete they are instantly there. There are a handful of CNAs who care about their patients but are outnumbered by staff who treat this as just a job. You are lucky if you use your call button if anyone comes. Someone could have a heart attack and be dead before anyone would respond. Check your dignity and wellbeing at the door if you come here or place a loved one here. I will be filing a complaint with the state once I get out of here.

Eric Miao

May 2026

via Google ↗

Pioneer House is well ran, especially the activities coordinator Norma. She really tries to make it well for the residents. They try to do occasional events and make it special on the holidays. The building is for seniors, and on the top floor, there are more nurses and staff to care for those who have greater physical need. I don't have any family here, but I am part of a group that does community service a few times a month, and the residents are truly appreciative. Feel free to call and ask a lot of questions. Finding a health center, senior home, nursing home for your loved one is not something that should be rushed, but I do believe Pioneer is a solid place for residents- especially those who have a more critical need. There is a small parking lot in the back, and there is usually some street parking on the weekends. Wishing you the best.

Marcelino C.

Aug 2025

via Yelp

To begin this place sucks do it Mom outside every time staff is at anything they respond with I don't know the social services does not care about the patient every time you're day is up they tell you you need to find a place to go to if you say that you have nowhere else to go and if they can help you out they tell you it's not our problem I'm calling you from right now I brought my own meds daddy switch them for a complete new meds that I have never been given before showers are Jimmy once a week how can I get this. If you press the call button no one comes right away sometimes it takes up to a half an hour for someone to respond

Zhel T.

Jul 2025

via Google ↗

You need to know before you decide to take your loved ones here. I have noticed most of the REVIEWS here are either, reviews because they work here or the residential area. My Father got admitted on Friday and during weekends NO WATER in the facility like no water at all, if the resident go number 2? Cant flush which we find it disgusting, i have never heard a facility without water, not only that NO AC, that is why they provided ELECTRIC FAN IN EVERY ROOM A VERY DIRTY FAN.. can you imagine..also floors are not maintainely clean, Please do not get confused, i was because I didn’t know the floors yet. This facility is mixed with assisted living other floors and skilled nursing facility which is ONLY IN 6th FLOOR. Other floors are assisted living with different name. This is our experienced base on our Father’s stays from 5-23-2025 to 5-30-2025 at PIONEERS HOUSE 6th floor. The CNA’s some of them just doesn’t care beware of the cna name JOSH, we were told he is lazy , not caring at all, left our father soiled and left the soiled pads on the floor smelly and unsanitary. Other CNA WE ARE MOST ENCOUNTERED WITH LIKE Ms. Arlene, Ms. Elizabeth, Ms. Elena they are compassionate, caring and shows that they care same as For NURSES : Mr. MARK specially you, your the best. AND Ms. Catalina we are so grateful for you all, we can’t thank you enough for taking care of our Father even in such a short period of time. We also thank the wound care nurse, your awesome, THE PT DEPARTMENT thank you so much for being kind and caring to our Father. So before you decide if this is the right facility for your family try to drive around and visit. Also before and after the discharge planning there is a lot of confusion. Make sure to communicate and visit your love ones every day.