MyLivingChoice

Pine Creek Care Center

1139 Cirby Way

4.2(174 ratings)· Roseville average: 4.5

Pine Creek Care Center, photo 11 / 5

Quick Facts

Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
99
Nearby hospitals
Minutes from Sutter Roseville, Kaiser, and Mercy San Juan
Quality recognition
CMS Five-Star Overall and Quality Measures rating
Therapy services on-site
Physical, occupational, speech, and respiratory therapy
Insurance accepted
Private pay, PPOs, Medicare, and many HMOs

What Families Think

Reviewers describe Pine Creek Care Center as a skilled nursing and rehab facility with generally friendly, caring staff and strong physical/occupational therapy, though experiences vary widely from very positive to seriously concerning. Multiple families praised the cleanliness and specific caregivers by name, while others reported neglect, slow response times, and poor communication with administration.

The Good

  • Staff frequently described as kind and attentive
  • Strong physical and occupational therapy praised repeatedly
  • Facility often described as clean and odor-free
  • CMS Five-Star rating for quality and overall care
  • Recognized by U.S. News for short-term rehab and long-term care
  • Specific staff members singled out for compassionate care

The Bad

  • Several reports of slow call-button response or ignored patients
  • Multiple mentions of reduced weekend staffing and therapy
  • Several complaints about poor communication from administration or DON
  • One serious report of bedsore, sepsis, and Covid isolation neglect
  • One report of parking difficulties causing stress for visitors

AI-generated from reviews and community data.

Pine Creek Care Center is a senior living community in Roseville, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 174 reviews.

About Pine Creek Care Center

Pine Creek Care Center is a skilled nursing facility located in the heart of Roseville, California, just minutes from Sutter Roseville, Kaiser Permanente, and Mercy San Juan hospitals. The community provides 24/7 personalized healthcare services and everyday living support in a state-of-the-art facility designed to feel like home.

Care at Pine Creek is compassionate caregiving after surgery, illness, or injury, delivered according to a physician's customized care plan. The team offers physical, occupational, speech, and respiratory therapies to help patients build strength, skills, and confidence, along with support for patients and families preparing for life after discharge or arranging outside services.

The facility features an expansive, state-of-the-art rehab gym where recovery is guided by licensed experts, along with comfortable suites and showers designed for safety, privacy, and comfort. Patients and families can also spend time in beautifully decorated, sun-filled common spaces.

Residents follow a set daily menu with a list of regular substitutions, and an engaging daily schedule allows patients to be as active and social as they choose. Pine Creek Care Center has been recognized by the Centers for Medicaid and Medicare Services (CMS) as a Five-Star Overall and Quality Measures facility, and has received U.S. News recognition for Best Nursing Homes in both Short-Term Rehabilitation and Long-Term Care.

The community accepts private pay, all PPOs, Medicare, and a wide range of HMOs, with staff available to help families understand their plan benefits.

Types of Care at Pine Creek Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Pine Creek Care Center

4.2overall · 174 ratings combined

4.2★ on Google (174)

Robert Perez

Jul 2026

via Google

I was transferred to this facility in 12/31/2019 from Rogue Valley Medical Center in Medford Or. I had back surgery from an injury at Pelican Bay State Prison. One call transferred me to this Facility. I don't want to share in detail what I endured at the hands of the facility because it is embarrassing, so I will simply say.... at all cost do do not put your Love ones here..... it is worse than BAD!!!

Scott Cisneros

Jul 2026

via Google

The Pine Creek Staff took great care of my Mother in Law until the day she passed. They truly loved her.

KK

Jun 2026

via Google

Staff is friendly and they truly care about their clients.

Suzanne Eckes

May 2026

via Google

It is a very scary experience needing to place a loved one in a skilled nursing facility, and we struggled with the choice. My mom has only been at Pine Creek for a few days, but thus far it has exceeded our expectations. Intake with all departments was thorough and professional and- with one or two exceptions- response to her (frequent!) pushing of the “call button” was prompt. There is a set daily menu as well as a list of regular substitutions, and my extremely picky mother is pleasantly surprised with the food. We are fortunate to be there daily and we’ve certainly put the staff through their paces. They have been patient and kind as we try to adapt to their system. One concern is the weekend, which seems to be less staff and has limited PT and OT. That said, while she might be a bit bored and lonely, I know her basic needs will be met and she will be safe and taken care of when we are not there.

Dean Marsh

Apr 2026

via Google

My grandpa is at Pine Creek Care Center and I just have to say all of the staff are fantastic. All of the staff including all of the nurses have taken such great care of him and I couldnt be happier! Thank you all so much!

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Government Inspection History

7 inspection visits in the last three years, 57 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 9, 2026Health Complaint1 citation
  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 26, 2026

Jul 23, 2025Health Complaint1 citation
  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 5, 2025

Apr 11, 2025Fire Safety StandardHealth Standard22 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 17, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 17, 2025

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 17, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 17, 2025

  • Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 17, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2025

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025

  • Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2025

  • Provide a written emergency evacuation plan.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 17, 2025

  • Conduct testing and exercise requirements.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 17, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 17, 2025

Apr 19, 2024Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 17, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024

  • Install a fire alarm system that can be heard throughout the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2024

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2024

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2024

  • Provide emergency officials' contact information.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2024

Oct 19, 2023Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 2, 2023

Aug 9, 2023Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 24, 2023

Apr 15, 2022Fire Safety StandardHealth Standard14 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2022

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2022

  • Address patient/client population and determine types of services needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2022

  • Address subsistence needs for staff and patients.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2022

  • Establish roles under a Waiver declared by secretary.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2022

  • Implement emergency and standby power systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2022

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2022

  • Conduct risk assessment and an All-Hazards approach.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pine Creek Care Center offer?

Pine Creek Care Center offers Skilled Nursing / Long Term Care.

Where is Pine Creek Care Center located?

Pine Creek Care Center is located at 1139 Cirby Way in Roseville, California.

What do families say about Pine Creek Care Center?

Reviewers describe Pine Creek Care Center as a skilled nursing and rehab facility with generally friendly, caring staff and strong physical/occupational therapy, though experiences vary widely from very positive to seriously concerning. Multiple families praised the cleanliness and specific caregivers by name, while others reported neglect, slow response times, and poor communication with administration.

How did Pine Creek Care Center do on recent health and safety inspections?

Pine Creek Care Center had 7 government inspection visits in the last three years, with 57 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pine Creek Care Center?

Submit the Request Information form on this page to connect with Pine Creek Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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