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Pine Creek Care Center

1139 Cirby Way

4.2(174 ratings)

Pine Creek Care Center — photo 11 / 5

Quick Facts

Nearby hospitals
Minutes from Sutter Roseville, Kaiser, and Mercy San Juan
Quality recognition
CMS Five-Star Overall and Quality Measures rating
Therapy services on-site
Physical, occupational, speech, and respiratory therapy
Insurance accepted
Private pay, PPOs, Medicare, and many HMOs

What Families Think

Reviewers describe Pine Creek Care Center as a skilled nursing and rehab facility with generally friendly, caring staff and strong physical/occupational therapy, though experiences vary widely from very positive to seriously concerning. Multiple families praised the cleanliness and specific caregivers by name, while others reported neglect, slow response times, and poor communication with administration.

The Good

  • Staff frequently described as kind and attentive
  • Strong physical and occupational therapy praised repeatedly
  • Facility often described as clean and odor-free
  • CMS Five-Star rating for quality and overall care
  • Recognized by U.S. News for short-term rehab and long-term care
  • Specific staff members singled out for compassionate care

The Bad

  • Several reports of slow call-button response or ignored patients
  • Multiple mentions of reduced weekend staffing and therapy
  • Several complaints about poor communication from administration or DON
  • One serious report of bedsore, sepsis, and Covid isolation neglect
  • One report of parking difficulties causing stress for visitors

AI-generated from reviews and community data.

About Pine Creek Care Center

Pine Creek Care Center is a skilled nursing facility located in the heart of Roseville, California, just minutes from Sutter Roseville, Kaiser Permanente, and Mercy San Juan hospitals. The community provides 24/7 personalized healthcare services and everyday living support in a state-of-the-art facility designed to feel like home.

Care at Pine Creek is compassionate caregiving after surgery, illness, or injury, delivered according to a physician's customized care plan. The team offers physical, occupational, speech, and respiratory therapies to help patients build strength, skills, and confidence, along with support for patients and families preparing for life after discharge or arranging outside services.

The facility features an expansive, state-of-the-art rehab gym where recovery is guided by licensed experts, along with comfortable suites and showers designed for safety, privacy, and comfort. Patients and families can also spend time in beautifully decorated, sun-filled common spaces.

Residents follow a set daily menu with a list of regular substitutions, and an engaging daily schedule allows patients to be as active and social as they choose. Pine Creek Care Center has been recognized by the Centers for Medicaid and Medicare Services (CMS) as a Five-Star Overall and Quality Measures facility, and has received U.S. News recognition for Best Nursing Homes in both Short-Term Rehabilitation and Long-Term Care.

The community accepts private pay, all PPOs, Medicare, and a wide range of HMOs, with staff available to help families understand their plan benefits.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.2overall · 174 ratings combined

4.2★ on Google (174)

Robert Perez

Jul 2026

via Google

I was transferred to this facility in 12/31/2019 from Rogue Valley Medical Center in Medford Or. I had back surgery from an injury at Pelican Bay State Prison. One call transferred me to this Facility. I don't want to share in detail what I endured at the hands of the facility because it is embarrassing, so I will simply say.... at all cost do do not put your Love ones here..... it is worse than BAD!!!

Scott Cisneros

Jul 2026

via Google

The Pine Creek Staff took great care of my Mother in Law until the day she passed. They truly loved her.

KK

Jun 2026

via Google

Staff is friendly and they truly care about their clients.

Suzanne Eckes

May 2026

via Google

It is a very scary experience needing to place a loved one in a skilled nursing facility, and we struggled with the choice. My mom has only been at Pine Creek for a few days, but thus far it has exceeded our expectations. Intake with all departments was thorough and professional and- with one or two exceptions- response to her (frequent!) pushing of the “call button” was prompt. There is a set daily menu as well as a list of regular substitutions, and my extremely picky mother is pleasantly surprised with the food. We are fortunate to be there daily and we’ve certainly put the staff through their paces. They have been patient and kind as we try to adapt to their system. One concern is the weekend, which seems to be less staff and has limited PT and OT. That said, while she might be a bit bored and lonely, I know her basic needs will be met and she will be safe and taken care of when we are not there.

Dean Marsh

Apr 2026

via Google

My grandpa is at Pine Creek Care Center and I just have to say all of the staff are fantastic. All of the staff including all of the nurses have taken such great care of him and I couldnt be happier! Thank you all so much!

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Frequently Asked Questions

What types of care does Pine Creek Care Center offer?

Pine Creek Care Center offers Skilled Nursing / Long Term Care.

Where is Pine Creek Care Center located?

Pine Creek Care Center is located at 1139 Cirby Way in Roseville, California.

What do families say about Pine Creek Care Center?

Reviewers describe Pine Creek Care Center as a skilled nursing and rehab facility with generally friendly, caring staff and strong physical/occupational therapy, though experiences vary widely from very positive to seriously concerning. Multiple families praised the cleanliness and specific caregivers by name, while others reported neglect, slow response times, and poor communication with administration.

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