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PIH Health Good Samaritan Hospital

1225 Wilshire Blvd

3.2(650 ratings)· Los Angeles average: 4.1

PIH Health Good Samaritan Hospital, photo 11 / 5

Quick Facts

Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
28
Location context
Adjacent to an on-site medical center campus
Staff languages
Multilingual staff reported (Korean, Spanish)
Post-op support
No dedicated nurse line for post-discharge questions

What Families Think

Reviewers describe a mixed experience at this hospital-based skilled nursing/long-term care facility: many praise individual nurses and doctors for kindness and skill, especially in the ER and maternity units, while others report long wait times, inconsistent staff professionalism, and gaps in discharge care. Overall sentiment is polarized, with strong 5-star and 1-star reviews dominating.

The Good

  • Nurses and doctors frequently praised by name
  • Compassionate, attentive care during labor and delivery
  • Clean rooms and prompt housekeeping noted by some
  • ER staff described as kind and reassuring
  • Quick, life-saving emergency diagnoses reported

The Bad

  • Multiple reports of long ER wait times (3-7+ hours)
  • Several reviewers cite rude or unprofessional nursing staff
  • Incomplete or missing post-surgery discharge instructions
  • One report of lost belongings during hospitalization

AI-generated from reviews and community data.

PIH Health Good Samaritan Hospital is a senior living community in Los Angeles, California offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 3.2 out of 5 across 650 reviews.

About PIH Health Good Samaritan Hospital

PIH Health Good Samaritan Hospital is a skilled nursing / long term care community in Los Angeles, California.

Families rate PIH Health Good Samaritan Hospital 3.2 out of 5 based on 650 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at PIH Health Good Samaritan Hospital

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of PIH Health Good Samaritan Hospital

3.2overall · 650 ratings combined

3.2★ on Google (650)

Jessica Guardado

Jul 2026

via Google

I would have given 1 star but I wanted to give benefit of doubt bc it isnt in a good area. So they sent my dad home when we has clearly having a bad hypertensive episode. We came back and got admitted. But he was discharged with no real directions and no diagnosis. Absolutely horrible. I’ve been to MANY ERs in different states and this was the 2nd worst. How do you send a patient home with no diagnosis, instructions for follow up appointments, and when you call to make them they have no record of it!?

Julia Ramirez

Jul 2026

via Google

Fui un lunes 29 de junio 2026 en la mañana por una glándula de bartolino muy inflamado todos fueron amables pero la doctora no hizo bien el drenaje y esa inflamacion quedó igual y el dolor igual me dieron de alta rápido y yo me sentía mal todavía, después llegué en la noche porque ya no aguantaba el dolor fui y el enfermo de la entrada fue amable espere 2 horas para que me llamaran y la enfermera q me llamó desde q me vio fue bien racista yo le dije hola y no m hizo caso y siguió hablando en ingles y yo no sabía y le dije yo en español q para q estaba preguntándome si ahí tenían mi récord de que ya había llegado en la mañana y ella bien grosera me grito diciendo en ingles q era (new is New) entonces ella entendió todo lo que dije en español porq ella fue racista si ella era bien pequeña de estatura y tenía cara de hispana y no hablaba perfecto el ingles porque no me hablo en español? Porq fue racista con su propia raza porque te da vergüenza? Vergüenza debería de darte de que tus demás compañeros a pesar q no podían hablar el español lo hacían bien. Fue muy grosera con migo y me mandó a sentar de nuevo solo para q me llamaran después el supuestamente doctor solo me paso de la puerta para decirme te duele? Te voy a dar para el dolor y eso fue todo a las 11pm me dieron la pastilla y me mandaron a sentar en la sala de espera no me dejaron en un cuarto el doctor no me reviso nada yo necesitaba estar acostada porq no podía sentarme por el dolor pase 3 horas ahí sentada a que hiciera efecto supuestamente la pastilla, me llama un enfermero me pasa y el bien adelante de mi caminando rápido y yo apenas lo escuchaba yo no podía caminar rápido por la inflamacion y dolor y yo le dije perdón no te escuche. Y el enfermo bien grueso me comenzó a gritar y a decirme las cosas todo grosero le pregunte y el doctor no me va a revisar? Me dijo q ya te habían hecho un drenaje q era normal q tuviera esa inflamacion y q por eso me dieron la pastilla y q me habían recetado más y eso era todo yo bien decepcionada salí y espere afuera me senté a la par de la pared yo con mi dolor tan horrible cuando comienzo a sentirme mal me puse helada y una angustia fea y desperacion horrible y los oídos se me taparon nauseas me dieron una pastilla llamada NORCO QUE ESTUVO A PUNTO DE MATARME esa misma enfermera racista no me queria atender hizo una cara de mala gana a preguntar si me podían chequiar de nuevo ,no tomaron la presión nada como pude mejor me fui al HOSPITAL DE CALIFORNIA ahí si me atendieron rápido y me dijieron q no me habían hecho drenaje solo me cortaron nada más y cuando la doctora de HOSPITAL DE CALIFORNIA me dreno sentí toda esa pus caer ella si lo hizo bien su trabajo.USTEDES PIH NO MERECEN NADA SON UN HOSPITAL DE MAL SERVICIO NO LO RECOMIENDO NO VAYAN MAS LO DEL TURNO DE LA NOCHE FUERON RACISTAS.. SI NO VAN A TRATAR BIEN A LOS PACIENTES PARA QUE TRABAJAS EN UN HOSPITAL? Espero q vean mi comentario y sean sancionados

Sandra Joya

Jul 2026

via Google

My daughter was hospitalized here and they stole her jewelry. If you go there make sure you don’t have any valuable things. I told my daughter to file a police report how can purse bags or anything be lost without any reason

James Maddock

Jun 2026

via Google

Only one who i delt with who was professional and respectful of my pronouns was the Dr. Everyone who were nurse's were unprofessional and disrespectful. Rude as can be. Never going to that hospital again. Rather die then go there again.

Vince Atuaia

Jun 2026

via Google

The hospital and its staff are 5⭐️ to me. First off, the staff in admissions/pre-op and post-op (4th floor) were courteous, kind, understanding, attentive and helpful 😉👍PRO-FES-SIONALS. Had no problems with rest during overnight stay. Quiet, clean and relaxing environment. I’d highly recommend this hospital to those in need. Much blessings and prayers to you all and thank you for such an awesome stay.😉🤙 Talanoa Vince Atuaia

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Government Inspection History

4 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 4, 2025Fire Safety StandardHealth Standard3 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 17, 2025

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2025

Jul 1, 2025Health Complaint1 citation
  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has plan of correction

Oct 4, 2024Fire Safety StandardHealth Standard14 citations
  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2024

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2024

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2024

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

Oct 6, 2023Fire Safety StandardHealth Standard19 citations
  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 7, 2023

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 27, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 23, 2023

  • Post nurse staffing information every day.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 12, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 7, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Construct fire resistant interior walls.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 12, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 12, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 7, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does PIH Health Good Samaritan Hospital offer?

PIH Health Good Samaritan Hospital offers Skilled Nursing / Long Term Care.

How much does PIH Health Good Samaritan Hospital cost?

PIH Health Good Samaritan Hospital has not published its pricing. For context, communities in Los Angeles that publish rates start around $4,500 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is PIH Health Good Samaritan Hospital located?

PIH Health Good Samaritan Hospital is located at 1225 Wilshire Blvd in Los Angeles, California.

What do families say about PIH Health Good Samaritan Hospital?

Reviewers describe a mixed experience at this hospital-based skilled nursing/long-term care facility: many praise individual nurses and doctors for kindness and skill, especially in the ER and maternity units, while others report long wait times, inconsistent staff professionalism, and gaps in discharge care. Overall sentiment is polarized, with strong 5-star and 1-star reviews dominating.

How did PIH Health Good Samaritan Hospital do on recent health and safety inspections?

PIH Health Good Samaritan Hospital had 4 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit PIH Health Good Samaritan Hospital?

Submit the Request Information form on this page to connect with PIH Health Good Samaritan Hospital and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at PIH Health Good Samaritan Hospital? Claim this listing to update photos, pricing, and details. It's free.

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