5(9 ratings)· Gig Harbor average: 4.6
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1 / 5An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Penrose Harbor focus almost entirely on short-term rehabilitation and skilled nursing stays, with families and residents praising the round-the-clock nursing care, attentive therapy staff, and cleanliness of the facility. Multiple reviewers described recovering from surgery or injury there and credited the staff with helping them regain mobility and get home safely. No independent or assisted living reviews were included, so day-to-day life in those settings isn't reflected here.
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Penrose Harbor at Heron's Key is a senior living community in Gig Harbor, Washington offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Guest Meals, Professional Chef and Restaurant style Dining Room. Families rate it 5.0 out of 5 across 9 reviews.
Heron's Key at Gig Harbor, Washington is an independent living community within a Life Plan continuing care retirement community that offers a full continuum of care including assisted living, memory care, skilled nursing, and rehabilitation services. Situated on an 18-acre campus in the Harbor Hill neighborhood at 4340 Borgen Boulevard, the community provides residents with easy access to Gig Harbor's charming downtown, waterfront parks, boutique shops, and cultural attractions.
The community operates on a Life Plan model where residents pay an entrance fee and monthly service fees in exchange for guaranteed access to higher levels of care if health needs change, with no increase in monthly fees when transitioning to assisted living, memory care, or skilled nursing. This model is designed to provide residents with predictable costs and the security of remaining on campus as care needs evolve.
Residences are designed for comfort and include options such as full kitchens, private balconies, large closets, in-home washer and dryer, and heating and air conditioning. The community emphasizes a maintenance-free lifestyle, allowing residents to focus on activities that bring them joy and meaning. Meals are prepared by an on-site chef using fresh ingredients and guided by a nutritionist, with flexible dining options rather than set meal plans.
Heron's Key offers a comprehensive array of amenities and services including restaurant-style casual dining, a full-service salon and spa, fitness center, scenic walking trails, live entertainment, and wellness programs. Complimentary transportation is available for shopping and scheduled medical appointments in the area. Residents are encouraged to participate in community committees focused on different aspects of community life and actively participate in decisions regarding social programming and activities.
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Help Me Choose5overall · 9 ratings combined
5★ on Google (9)
William Stockho
Jun 2021
I stayed at Penrose Harbor for rehabilitation following back surgery. The facility was almost brand new. The private rooms were clean and comfortable. The staff was marvelous. Everyone was caring and considerate. The physical therapy was just the right intensity and I was able to go home in about a week. I would recommend this facility to anyone in need of rehabilitation services.
Joan Butler
Mar 2021
I was at Penrose for just over 2 weeks after I had spinal surgery. I just could not have had better care during that time. Staff members went above and beyond in terms of facilitating my rehabilitation in a caring, giving atmosphere. With Covid restrictions in place, I could not have visits from family or friends. Staff members filled that void and when I was discharged, I felt like I was leaving family.
Nancy Carmody
Sep 2020
This facility is lovely and the whole staff is supportive, knowledgeable, and caring. I was thankful every day that Penrose Harbor was available to me after a significant leg injury. During my 10 week stay, I was treated by a physician, 24-7 nursing staff, and highly trained aides. In addition, I received comprehensive PT and OT therapy. The selection and preparation of meals was incredible.
Marilyn Lepape
Jul 2020
I was in horrific shape when I arrived. The staff was phenomenal. The Nurses and CNAS were the kindest and most helpful staff. They kept my spirits up for the 83 days I was there. The activities center was great keeping me entertained. I always looked forward to going there. Her attention to detail was wonderful. The PT and OT staff were diligent in pushing me to succeed in walking and to be able to go home with ease . They were beyond exceptional . They supported me every step of the way. The facility is beautiful and extremely taken care of with daily cleaning and sanitizing. The food was quite good. This is why I rated it 5 Stars.
Allen Standish
Jul 2020
Our latest interlude with Penrose staff was rehab following transmetatarsal amputation of right foot. My overly conservative surgeon ensured I received the full Medicare allotment of 100 days of skilled nursing. During that time I interacted with most of the RNs and CNAs assigned to the skilled nursing section. Other daily engagements were with OT and PT specialists and weekly reviews with medical director who is also my PCP. As I progressed from wheelchair to walker, everyone was cheerful and supportive. Nurse Joe erected a bird-feeder outside my window which provided entertainment throughout the day - 10 species seen. Dining services were good and special requests cheerfully provided. Due to Covid-19 restrictions, no visitors were allowed, but family could come to my window for face-to-face interaction. If you need nursing care, this is the best option in Gig Harbor.
Penrose Harbor at Heron's Key offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Penrose Harbor at Heron's Key is located at 4340 Borgen Blvd in Gig Harbor, Washington.
Penrose Harbor at Heron's Key carries a 5.0 out of 5 rating from 9 Google reviews. Reviews for Penrose Harbor focus almost entirely on short-term rehabilitation and skilled nursing stays, with families and residents praising the round-the-clock nursing care, attentive therapy staff, and cleanliness of the facility. Multiple reviewers described recovering from surgery or injury there and credited the staff with helping them regain mobility and get home safely. No independent or assisted living reviews were included, so day-to-day life in those settings isn't reflected here. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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