Ted Zerafa
Aug 2025
I'll start with the positive. My aunt had been staying at Parkwood just shy of 3 years. She really perked up when she moved in. She partook of a few of the activities and some of the residents had been long time, life long friends. The medical care was excellent here. They really looked after her and was attentive and on top of any issue. The food, however, was subpar, and she would tell us about that - from lack of fresh vegetabels and for some reason, they were always out of lettuce. ?? The house keeping could have been so much better, no matter how stubborn she was. She recently passed away, and the residents were invited to her celebration of life as were staff members. Come to find out, the residents were not informed of the memorial service as was specifically requested and transportation was not made available. We believe that my aunt's friends would've have liked the opportunity to say goodbye and pay respects to her, but that was taken away. We gave this facility 3 stars but that was because of the great medical care, however, we would not recommend this place at this price point.
