laurie harper
Dec 2025
They done answer the phone, if they transfer your call it gets dropped, when you call they don’t say who they are, they drug the patient so they don’t have to bother either them. VERY BAD!
Park Visalia Assisted Living & Memory Care
3939 West Walnut Avenue
4.1(20 ratings)· Visalia average: 4.5
1 / 5Quick Facts
- Total units
- 110
- Licensed capacity
- 110 residents
- Licensed operator
- Sh 3 Visalia Opco LLC
California CDSS
What Families Think
Reviews of Park Visalia are mixed, with several families praising individual caregivers and long-term satisfaction, while others report serious communication and management problems. Google reviewers give it a 4.1 average from 20 ratings, ranging from glowing accounts of attentive care to a couple of very critical reports about staff professionalism and facility upkeep.
The Good
- Caregivers praised by name for compassion and professionalism
- Smooth, attentive move-in experience for new residents
- One family stayed over 10 years, satisfied overall
- Pricing described as manageable compared to other communities
- Transportation provided to medical appointments and outings
- On-site salon, fitness room, and garden spaces
The Bad
- Multiple reports of unanswered or dropped phone calls
- One reviewer described unprofessional, inattentive caregiving staff
- One report of trash left visible in common areas
- One serious allegation of residents being over-medicated
AI-generated from reviews and community data.
About Park Visalia Assisted Living & Memory Care
Park Visalia Assisted Living & Memory Care in Visalia, California offers assisted living and specialized memory care services for residents with Alzheimer's, dementia, and other forms of memory loss. The community provides 24-hour care with a compassionate staff to support residents' daily needs and activities.
The facility features an in-house salon, fully equipped fitness room, library nook, comfortable dining room, and beautiful gardens. Residents receive weekly housekeeping and laundry services, as well as transportation to medical appointments and group outings. Chef-crafted meals are served in the dining room as part of the daily routine.
The community emphasizes a varied social calendar with mental stimulation, compassionate interaction, and outdoor activities designed to enhance residents' daily enjoyment and well-being. Staff provide support for everyday activities that have become more challenging while promoting independence and comfort.
Park Visalia's mission centers on creating a home environment where residents experience the comforts of home, hospitality, and community connection. The facility aims to provide security and support while maintaining residents' quality of life and joyful living through purposeful care and engagement.
Types of Care
Assisted Living
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Help Me ChooseReviews
4.1overall · 20 ratings combined
4.1★ on Google (20)
Sabrina Samora
Nov 2025
What a wonderful welcoming community! I recently moved my loved one into Park Visalia and I was blown away with the attention to detail in her welcoming. They went above and beyond my expectations. There is no comparison from how was when she moved in, to where she is at now. The care staff were very welcoming and tried their best to help my Aunt feel comfortable. On move in day, the care director Lau and his assistant Josie were so wonderful in explaining to us my Aunt's care plan and detailing everything that they would be assisting her with.
Joe Gruchacz
Nov 2025
My mom has lived here for over a year and has had a great experience. She is well cared for and loves the support of the caregivers. Jocelyn especially has been so caring and supportive of my mom. Her knowledge professionalism, and genuine care has been a great encouragement to my mom.
Shirley lee
Oct 2025
Hello, I’d like to leave honest feedback about my experience with your assisted-living facility. To start the AL coordinator named Jocelyn has very unprofessional communication,never responds to messages nor calls. Management here is horrible. This facility has very unprofessional caregivers that have attitudes 99% of the time,there's been times I walk in the facility and there is trash bags all of the place. My mother gets treated poorly here. Park visalia DO BETTER. This is just sad this should be home to residents and family. Will be reporting this facility
Patti Mccarthy
Jul 2024
My mom was at Park Visalia for the past 10 yrs until she passed in June. All the employees were wonderful. We have had mom at a couple of elderly places. They are all really expensive but Park Visalia was manageable and we were happy. Of course there was a transition of many employees over the years. When mom passed we had no complaints with Park Visalia.
Frequently Asked Questions
What types of care does Park Visalia Assisted Living & Memory Care offer?
Park Visalia Assisted Living & Memory Care offers Assisted Living.
Where is Park Visalia Assisted Living & Memory Care located?
Park Visalia Assisted Living & Memory Care is located at 3939 West Walnut Avenue in Visalia, California.
What do families say about Park Visalia Assisted Living & Memory Care?
Reviews of Park Visalia are mixed, with several families praising individual caregivers and long-term satisfaction, while others report serious communication and management problems. Google reviewers give it a 4.1 average from 20 ratings, ranging from glowing accounts of attentive care to a couple of very critical reports about staff professionalism and facility upkeep.
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