MyLivingChoice

Park View Nursing Care Center

1100 W Ave J

3.8(26 ratings)

Park View Nursing Care Center, photo 11 / 4

Quick Facts

Total units
74
Medicare rating
1 of 5

CMS Care Compare

Ownership
Government, Hospital district
Certified beds
74

What Families Think

Reviews of Park View Nursing Care Center are mixed, with some families praising attentive, knowledgeable staff and a clean, well-kept facility, while others report serious concerns about staffing levels and resident care oversight. Multiple reviewers noted understaffing and slow responses to call lights, and one described specific incidents of mistreatment by staff and management.

The Good

  • Staff described as knowledgeable and prepared for emergencies
  • Residents appear happy, clean, and engaged in activities
  • Building and grounds kept clean and well-maintained
  • Food praised by at least one family member

The Bad

  • Multiple reports of understaffing and slow staff response
  • One report of a call light going unanswered for hours
  • One serious complaint about resident mistreatment by staff and management
  • Outdated, unclean supplies noted in the beauty room

AI-generated from reviews and community data.

Park View Nursing Care Center is a senior living community in Muleshoe, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 26 reviews.

About Park View Nursing Care Center

Park View Nursing Care Center is a 74-bed skilled nursing and long-term care facility in Muleshoe, Texas, providing medical and residential services for seniors requiring ongoing care.

Family experiences at Park View are mixed. Positive reviewers consistently describe attentive, knowledgeable staff who respond quickly to medical needs, clean facilities with well-maintained grounds, and residents who participate in daily activities and appear content. One family noted their friend "loves the food here." However, other families report concerns about responsiveness, including long wait times when call lights go unanswered, and raise questions about adequate staffing levels during times when family members are not present.

Park View holds a 3.8 out of 5 Google rating based on 26 reviews, reflecting the range of family experiences. Prospective residents and their families may want to discuss staffing levels and care protocols directly with management during a visit.

Types of Care at Park View Nursing Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Park View Nursing Care Center

3.8overall · 26 ratings combined

3.8★ on Google (26)

Carlos Santiago

Nov 2023

via Google

Staff have willing & gracious hearts, are helpful, knowledgeable, and look prepared to respond from the slightest skin tear to a cardiovascular event. Residents are happy, participate in daily activities, and look clean and well taken care of. My friend loves the food here! The nose doesn’t lie, and mine says the building & grounds are uniformly clean, landscaped, maintained, and smell great!

Dawn White

Jul 2023

via Google

Park view is a great facility, with hard working staff and management who cares for their patient’s.

Nevaeh Herrera

Nov 2022

via Google

if i could rate this place a zero , I would. I’ve seen multiple residents get mistreated by the cna’s, owners Chris & Gina , and business manager Jacqueline. I gave haircuts to residents in a beauty room located in the nursing home & it was filled with disgusting & outdated products. Along with clippers filled with hair from who knows when. I will be reporting this to state as well. FIRE EVERYONE THERE & GET A NEW MANAGEMENT

Barbara Scott

Aug 2019

via Google

It was pleasantly nice and clean the staff was very friendly.

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Government Inspection History

8 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 1, 2026Health Complaint3 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2026

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2026

Feb 26, 2026Health Complaint2 citations
  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2026

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2026

Feb 6, 2026Health Complaint2 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 9, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 9, 2026

Jan 15, 2026Fire Safety StandardHealth Standard15 citations
  • Address patient/client population and determine types of services needed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2026

  • Meet requirements for the use of electrical equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2026

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 22, 2026

  • Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 22, 2026

  • Provide emergency officials' contact information.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2026

  • Establish policies and procedures including evacuation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026

Dec 16, 2025Health Complaint1 citation
  • Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 6, 2026

Nov 15, 2025Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 30, 2025

Oct 24, 2024Fire Safety StandardHealth Standard8 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2024

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2024

  • Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024

Oct 18, 2023Fire Safety StandardHealth Standard3 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Park View Nursing Care Center offer?

Park View Nursing Care Center offers Skilled Nursing / Long Term Care.

Where is Park View Nursing Care Center located?

Park View Nursing Care Center is located at 1100 W Ave J in Muleshoe, Texas.

What do families say about Park View Nursing Care Center?

Reviews of Park View Nursing Care Center are mixed, with some families praising attentive, knowledgeable staff and a clean, well-kept facility, while others report serious concerns about staffing levels and resident care oversight. Multiple reviewers noted understaffing and slow responses to call lights, and one described specific incidents of mistreatment by staff and management.

How did Park View Nursing Care Center do on recent health and safety inspections?

Park View Nursing Care Center had 8 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Park View Nursing Care Center?

Submit the Request Information form on this page to connect with Park View Nursing Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Muleshoe.