1 / 5CMS Care Compare
Park Place Care Center is a skilled nursing and rehabilitation facility in Georgetown, Texas, with reviewers largely praising the nursing staff, food, and cleanliness, though a few reviews describe serious lapses in care and communication. Feedback is mixed, ranging from families feeling their loved one thrived there to accounts of neglect and unprofessional conduct from admissions staff.
AI-generated from reviews and community data.
Park Place Care Center is a senior living community in Georgetown, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 56 reviews.
Park Place Care Center in Georgetown, Texas is a skilled nursing facility providing comprehensive care with a focus on personalized treatment plans tailored to each resident's unique needs. The community emphasizes clinical excellence paired with a home-like environment, supported by a compassionate and highly qualified team of caregivers.
The facility offers specialized rehabilitation services including orthopedic rehabilitation for patients recovering from surgeries such as total hip and knee replacements, fractures, and joint repairs, as well as neurological rehabilitation for conditions including stroke and Parkinson's disease. Care extends to wound care management, deconditioning recovery following hospital stays, and pain management with mobility restoration and strength training designed to help residents regain independence and safely transition to their prior living situations.
Cleanliness and safety are central to the community's operations, supported by a White Glove Program that includes rigorous staff training and bi-annual external surveyor visits to maintain high standards. The facility recognizes the importance of nutrition and social dining, offering menus featuring regional favorites made with quality ingredients.
Each resident's care plan is developed by an interdisciplinary clinical team focused on patient-centered support, with specialized attention to mobility, balance, cognitive function, and safe swallowing where needed. The community maintains a customer care line for residents and families to address concerns or seek assistance at any time.
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Help Me Choose4.2overall · 56 ratings combined
4.2★ on Google (56)
Christine Currie
Jun 2026
If I could give 0 stars I would. My mom was at this facility for about two weeks after a leg amputation. They never gave her a shower in two weeks, they were mentally and verbally abusing her. I walked in on a Sunday and she was sitting her own wasted crying saying that she has bene asking for help and no one will come help her. She said one of the nurses told her she was acting like a baby and she is fine. I got all her medications and her belongings and we left.
Romila Dev
Feb 2026
My father was in there for 3 months from rehab to hospice care. Everyone was very helpful especially the nurses aide Angelica who was just a family member providing great care and every personal detail. The nurses Tina and Narelle were also very helpful and on top of things. The only issue we had was with the laundry, they kept misplacing my fathers clothes. Overall very satisfied and highly recommend this place.
Christina Sanner
Mar 2025
I do not recommend this place, mostly since the new administration onboarded a few months back. They made mistakes that led to dire consequences to some residents, were unapologetic and continued providing substandard care, and they were dishonest. Plus one of the new high level staff left recently left a five star review about the new staff and administration.
Danny Shelton
Feb 2025
The administrator Krista is very intelligent, Hands on skill, help with all our questions. Very nice and polite. Did amazing work.
Collin I. Thomas
Jan 2025
I’ve thought a lot about writing this review because I know there are hardworking people at this facility, but I HAVE TO SPEAK UP. What happened to my mom and me was UNACCEPTABLE. Please, do NOT trust the 5-star reviews or consider this place for your loved ones. My mom, who has Alzheimer’s, stayed here for a week over Christmas, and they said she had behavior problems at night. I’ve been taking care of her BY MYSELF for three years—UNPAID AND ALONE. It’s already hard enough, but for them to act like MY MOM IS THE PROBLEM? That’s NOT OKAY. The admissions director scheduled a visit with my mom and me for 2:30 PM. I planned to drive over, but the director said they would come to us. I even walked my dog earlier to make sure I’d be ready. But 2:30 PM came, and NO ONE SHOWED UP. I waited ALL DAY, confused. When I called the social worker, she told me someone DID COME—at 1:30 PM, NOT 2:30 PM LIKE WE AGREED. Apparently, the admissions director came to my home AN HOUR EARLY, WALKED IN WITHOUT PERMISSION, and tried to make my mom use the bathroom. MY MOM DOESN’T KNOW THIS PERSON, and with Alzheimer’s, of course, she got upset! How could they JUST BARGE IN like that? AND THEY NEVER EVEN CALLED TO TELL ME THEY WERE AT MY HOME. WHO DOES THAT? Then, they tried to GASLIGHT ME, as if I WAS IN THE WRONG for being upset about the whole thing! I’M NOT EVEN PROPERLY TRAINED like the staff, but I can do a FAR BETTER JOB than they can. I’ve watched other nurses do a better job, too. So don’t believe them when they say their staff is "properly trained." I MEAN, HELL, I read a review where a woman’s mother was left lying on the floor ALL DAY while the nurses were laughing it up in the corner! How can you trust a place like that? Look I can't speak for everyone there. There are some lovely nurses & people there. I don't blame everyone. Taking care of the elderly can be mentally exhausting. However to upper management you have ABSOLUTELY no justification in treating us how you did. overall, The Admissions Director who visited treated us so UNPROFESSIONALLY. PLEASE THINK CAREFULLY before trusting them with your loved ones.
16 inspection visits in the last three years, 47 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 26, 2026
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2026
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 26, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2026
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 11, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 11, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 3, 2025
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 7, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 11, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 11, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 11, 2025
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 11, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 22, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 17, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 12, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 12, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2024
Ensure residents have reasonable access to and privacy in their use of communication methods.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2024
Honor the resident's right to manage his or her financial affairs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 26, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 26, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 5, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 1, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 1, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 15, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 7, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 7, 2023
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 7, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 7, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Park Place Care Center offers Skilled Nursing / Long Term Care.
Park Place Care Center is located at 121 Fm 971 in Georgetown, Texas.
Park Place Care Center is a skilled nursing and rehabilitation facility in Georgetown, Texas, with reviewers largely praising the nursing staff, food, and cleanliness, though a few reviews describe serious lapses in care and communication. Feedback is mixed, ranging from families feeling their loved one thrived there to accounts of neglect and unprofessional conduct from admissions staff.
Park Place Care Center had 16 government inspection visits in the last three years, with 47 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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