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Park Place Care Center

121 Fm 971

4.2(56 ratings)· Georgetown average: 4.6

Park Place Care Center — photo 11 / 5

Quick Facts

Total units
116
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
116
Rehab focus
Specialized orthopedic and neurological rehabilitation on-site
Quality oversight
Bi-annual external surveyor visits to check standards
Family support line
Customer care line available anytime for families

What Families Think

Park Place Care Center is a skilled nursing and rehabilitation facility in Georgetown, Texas, with reviewers largely praising the nursing staff, food, and cleanliness, though a few reviews describe serious lapses in care and communication. Feedback is mixed, ranging from families feeling their loved one thrived there to accounts of neglect and unprofessional conduct from admissions staff.

The Good

  • Nursing staff and aides praised by name for attentiveness
  • Rehabilitation services for stroke, joint replacement, and injury recovery
  • Food and dining quality frequently praised by families
  • Facility described as very clean by multiple reviewers
  • Administrator and interdisciplinary team commended for professionalism

The Bad

  • One report of a resident going two weeks without a shower
  • One report of verbal mistreatment of a resident by staff
  • One report of unprofessional, unannounced conduct by admissions staff
  • One reviewer noted recurring sewer gas odor near a resident's room

AI-generated from reviews and community data.

About Park Place Care Center

Park Place Care Center in Georgetown, Texas is a skilled nursing facility providing comprehensive care with a focus on personalized treatment plans tailored to each resident's unique needs. The community emphasizes clinical excellence paired with a home-like environment, supported by a compassionate and highly qualified team of caregivers.

The facility offers specialized rehabilitation services including orthopedic rehabilitation for patients recovering from surgeries such as total hip and knee replacements, fractures, and joint repairs, as well as neurological rehabilitation for conditions including stroke and Parkinson's disease. Care extends to wound care management, deconditioning recovery following hospital stays, and pain management with mobility restoration and strength training designed to help residents regain independence and safely transition to their prior living situations.

Cleanliness and safety are central to the community's operations, supported by a White Glove Program that includes rigorous staff training and bi-annual external surveyor visits to maintain high standards. The facility recognizes the importance of nutrition and social dining, offering menus featuring regional favorites made with quality ingredients.

Each resident's care plan is developed by an interdisciplinary clinical team focused on patient-centered support, with specialized attention to mobility, balance, cognitive function, and safe swallowing where needed. The community maintains a customer care line for residents and families to address concerns or seek assistance at any time.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.2overall · 56 ratings combined

4.2★ on Google (56)

Christine Currie

Jun 2026

via Google

If I could give 0 stars I would. My mom was at this facility for about two weeks after a leg amputation. They never gave her a shower in two weeks, they were mentally and verbally abusing her. I walked in on a Sunday and she was sitting her own wasted crying saying that she has bene asking for help and no one will come help her. She said one of the nurses told her she was acting like a baby and she is fine. I got all her medications and her belongings and we left.

Romila Dev

Feb 2026

via Google

My father was in there for 3 months from rehab to hospice care. Everyone was very helpful especially the nurses aide Angelica who was just a family member providing great care and every personal detail. The nurses Tina and Narelle were also very helpful and on top of things. The only issue we had was with the laundry, they kept misplacing my fathers clothes. Overall very satisfied and highly recommend this place.

Christina Sanner

Mar 2025

via Google

I do not recommend this place, mostly since the new administration onboarded a few months back. They made mistakes that led to dire consequences to some residents, were unapologetic and continued providing substandard care, and they were dishonest. Plus one of the new high level staff left recently left a five star review about the new staff and administration.

Danny Shelton

Feb 2025

via Google

The administrator Krista is very intelligent, Hands on skill, help with all our questions. Very nice and polite. Did amazing work.

Collin I. Thomas

Jan 2025

via Google

I’ve thought a lot about writing this review because I know there are hardworking people at this facility, but I HAVE TO SPEAK UP. What happened to my mom and me was UNACCEPTABLE. Please, do NOT trust the 5-star reviews or consider this place for your loved ones. My mom, who has Alzheimer’s, stayed here for a week over Christmas, and they said she had behavior problems at night. I’ve been taking care of her BY MYSELF for three years—UNPAID AND ALONE. It’s already hard enough, but for them to act like MY MOM IS THE PROBLEM? That’s NOT OKAY. The admissions director scheduled a visit with my mom and me for 2:30 PM. I planned to drive over, but the director said they would come to us. I even walked my dog earlier to make sure I’d be ready. But 2:30 PM came, and NO ONE SHOWED UP. I waited ALL DAY, confused. When I called the social worker, she told me someone DID COME—at 1:30 PM, NOT 2:30 PM LIKE WE AGREED. Apparently, the admissions director came to my home AN HOUR EARLY, WALKED IN WITHOUT PERMISSION, and tried to make my mom use the bathroom. MY MOM DOESN’T KNOW THIS PERSON, and with Alzheimer’s, of course, she got upset! How could they JUST BARGE IN like that? AND THEY NEVER EVEN CALLED TO TELL ME THEY WERE AT MY HOME. WHO DOES THAT? Then, they tried to GASLIGHT ME, as if I WAS IN THE WRONG for being upset about the whole thing! I’M NOT EVEN PROPERLY TRAINED like the staff, but I can do a FAR BETTER JOB than they can. I’ve watched other nurses do a better job, too. So don’t believe them when they say their staff is "properly trained." I MEAN, HELL, I read a review where a woman’s mother was left lying on the floor ALL DAY while the nurses were laughing it up in the corner! How can you trust a place like that? Look I can't speak for everyone there. There are some lovely nurses & people there. I don't blame everyone. Taking care of the elderly can be mentally exhausting. However to upper management you have ABSOLUTELY no justification in treating us how you did. overall, The Admissions Director who visited treated us so UNPROFESSIONALLY. PLEASE THINK CAREFULLY before trusting them with your loved ones.

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Frequently Asked Questions

What types of care does Park Place Care Center offer?

Park Place Care Center offers Skilled Nursing / Long Term Care.

Where is Park Place Care Center located?

Park Place Care Center is located at 121 Fm 971 in Georgetown, Texas.

What do families say about Park Place Care Center?

Park Place Care Center is a skilled nursing and rehabilitation facility in Georgetown, Texas, with reviewers largely praising the nursing staff, food, and cleanliness, though a few reviews describe serious lapses in care and communication. Feedback is mixed, ranging from families feeling their loved one thrived there to accounts of neglect and unprofessional conduct from admissions staff.

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