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Palouse Hills

1401 Polk St

3.4(5 ratings)· Moscow average: 4

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Palouse Hills, photo 11 / 3

Quick Facts

Care Setting
Fully secured memory care community only
Staffing
24-hour on-site staff around the clock
Unit Types
Studio and one-bedroom apartment layouts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Palouse Hills is a small, secured memory care community in Moscow, Idaho, offering around-the-clock staff support for residents with dementia and Alzheimer's. Reviews are mixed and few in number, with one recent comment praising a refreshed look and happy staff, but a serious complaint about neglect and questionable handling of a resident's finances.

What reviewers praise

  • Secured memory care setting for dementia and Alzheimer's
  • 24-hour on-site staff coverage
  • Staff trained specifically in memory care
  • Help with meals, laundry, cleaning, and appointments
  • Recently updated facility appearance, per one reviewer

What reviewers flag

  • One report of multiple bed sores raising care-quality concerns
  • One report of facility taking resident's social security checks after move-out
  • Very few reviews (5) make the 3.4 rating hard to interpret

AI-generated from reviews and community data.

Palouse Hills is a senior living community in Moscow, Idaho offering Assisted Living and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Transportation Services. Families rate it 3.4 out of 5 across 5 reviews.

About Palouse Hills

Palouse Hills is a memory care community in Moscow, Idaho, specializing in dementia and Alzheimer's care. The facility provides 24-hour care with staff present to meet residents' needs around the clock.

The community offers comprehensive assistance with daily living activities including meals, laundry, cleaning, appointment scheduling, and transportation. Staff members are hand-picked and specially trained in memory care. Studio and one-bedroom units are available.

Palouse Hills is located in the scenic hills of Moscow, providing convenient access to outings, activities, and healthcare providers. The facility is fully secured to ensure the safety and comfort of residents with memory care needs.

Types of Care at Palouse Hills

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Security
  • Transportation Services

Activities

  • Day Trips and Outings
  • Grocery Shopping and Errands
  • Social Activities

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Reviews of Palouse Hills

3.4overall · 5 ratings combined

3.4★ on Google (5)

Alex Davis

Aug 2023

via Google ↗

Please don’t put your lives on in this place. My mom had multiply bed sores. After I moved her out they started taking her social security checks. It makes you wonder who else they are doing this too.

Jay Ostvig

Feb 2019

via Google ↗

The new look for the facility is great and the staff is happy along with the residents.

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Frequently Asked Questions

What types of care does Palouse Hills offer?

Palouse Hills offers Assisted Living and Memory Care.

Where is Palouse Hills located?

Palouse Hills is located at 1401 Polk St in Moscow, Idaho.

What do families say about Palouse Hills?

Palouse Hills is a small, secured memory care community in Moscow, Idaho, offering around-the-clock staff support for residents with dementia and Alzheimer's. Reviews are mixed and few in number, with one recent comment praising a refreshed look and happy staff, but a serious complaint about neglect and questionable handling of a resident's finances.

How can families visit Palouse Hills?

Submit the Request Information form on this page, or contact Palouse Hills directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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