Palomar Heights Post Acute

Michele Erwin

May 2026

via Google ↗

My son is in this awful facility. For 16 days, his agonizing pain was completely ignored. His floor was covered in sticky goo. There is hair all over the floor. His call bell was stuck in the bed frame for at least 2 days. I mentioned it, but nothing was done until I informed them this is illegal. My son is just left laying in bed. His pain is ignored. He is 6'3" and they allow him to be slumped down in the bed.<br>He was given a nicotine patch because he said he smokes a pack of cigarettes a day. He also says he is trying to stop a train from running away, and thinks he is in different countries. It took a week of demands to have that patch removed. I was told various lies regarding this patch. They tried to put the blame on the hospital he was at before being put in this facility.<br>I cannot get a straight answer from anyone. I just get stupid looks and lies.<br>My son has been out of bed once in 17 days. His glasses are constantly out of his reach.<br>The neglect is atrocious. Nobody cares because he is on medi-cal.<br>I called the ombudsman and we will be having a meeting with the staff.<br>I would avoid this place like the plague if you have a choice.

Nancy Mitchell

Apr 2026

via Google ↗

over loaded with patients and understaffed. activities are amazing and the nurses are very helpful and bryan is the best cna, samantha chavez is amazing and very soft spoken and very kind. therapy is good but only for a short time

Brian Wright

Mar 2026

via Google ↗

I can’t say enough about the care and compassion the team at Palomar Heights showed my mother during her stay. From day one, it was clear that patient care here isn’t just a priority — it’s part of the culture. Kalany (morning shift) and Daniel (afternoon shift) both stood out for their authenticity, professionalism, and genuine passion for caring for others. Their energy reflects a standard that’s clearly shared across the entire staff. Every interaction I witnessed reflected kindness, consistency, and a deep respect for patients. As I begin my undergraduate studies in Business Management (Organizations track) at Cal State San Marcos, I couldn’t help but notice how rare it is to see such a strong, positive culture consistently carried out at every level of an organization. Most importantly, every time I left, I had complete peace of mind knowing my mom was in good hands — and that means everything. Thank you to the entire team at Palomar Heights. Your work truly matters.

John

Feb 2026

via Google ↗

not a great experience signing in that soured my visit but the place is very well maintained

brett longacre

Nov 2025

via Google ↗

I would not wish this place on my worst enemy. Grandmother was sent there for rehab, and aside from the 15 minutes of PT and 15 minutes of OT she was either kept in a chair or bed the entire time. Three people to a room, it smelled and honestly management could not get their act together. Worst part was, two hours after arriving they lost her hearing aid, and magically two and a half weeks later it showed up. They said it was found in her dresser drawer which had extensively been searched prior to this by myself and two others. DO NOT PUT YOUR LOVED ONES THERE.