MyLivingChoice

Palo Duro Nursing Home

405 S Collins St

3.5(11 ratings)

Palo Duro Nursing Home, photo 11 / 5

Quick Facts

Total units
66
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
66
Pet policy
Pets welcome when family members visit
Leadership history
Full administration and nursing leadership change in 2022

What Families Think

Reviewers describe Palo Duro Nursing Home as a small, close-knit skilled nursing facility where staff are seen as compassionate and attentive, especially since a full change of administration in March 2022. Several reviewers reference troubling issues at the facility before that leadership change, though none give specifics about what those issues were.

The Good

  • Staff described as compassionate and attentive
  • Family reports staff work closely to navigate care decisions
  • Therapy and rehabilitation staff praised for personalized plans
  • Home-cooked meals noted by a resident's family
  • Visiting dentist praised nursing and housekeeping staff

The Bad

  • Multiple reviewers reference serious problems under prior administration before 2022
  • No published pricing information available
  • Very few listed amenities beyond outdoor and smoking areas

AI-generated from reviews and community data.

Palo Duro Nursing Home is a senior living community in Claude, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.5 out of 5 across 11 reviews.

About Palo Duro Nursing Home

Palo Duro Nursing Home is a skilled nursing facility in Claude, Texas, providing round-the-clock nursing care and access to physicians for residents in the Texas Panhandle. The community offers specialized skilled nursing and acute rehabilitation services with personalized care plans tailored to each resident's unique needs.

The facility's therapy staff provides personalized rehabilitation services designed to meet individual resident needs. The community's healthcare professionals work to support residents' daily living requirements and overall quality of life through comprehensive long-term care.

Palo Duro Nursing Home offers various amenities to enhance residents' comfort and quality of life, including outdoor lounging areas and designated smoking areas. The community welcomes visitors during open visiting hours every day, and pets are welcome when loved ones visit.

The facility accepts Medicaid pending coverage and various insurance plans. Personalized attention and care plans are created for each resident to address their specific needs and preferences.

Types of Care at Palo Duro Nursing Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Pet Friendly

Activities

  • Birthday / Holiday Parties
  • Games
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Palo Duro Nursing Home

3.5overall · 11 ratings combined

3.5★ on Google (11)

Celest Noyes

May 2026

via Google

I called asking some questions and whoever answers the phone is rude as hell.

T Mose

Aug 2025

via Google

Palo Duro Nursing is so wonderful. I had the wonderful opportunity to speak with Amber Asher, she was kind and very informative. I look forward to learning more about Palo Duro Nursing.

Alicia Galvan

Jul 2025

via Google

I am a mobile dentist that provides dental care to the residents of this facility. By far in all of my 25 yrs. of dedicating my life to this type of dentistry, I can honestly say that this skilled nursing facility truly cares about the well being of their pts.. Mr. J.J. and the director of nursing and a sweet young lady who is a housekeeper at this facility were very warm and kind and helpful. Thank you so much for caring. You guys are one if the best teams.

Marri Borden

Oct 2024

via Google

My mom has been at PD Nursing since May 2024. She has late stage Alzheimers that has advanced and created many challenges. The staff navigate these day to day challenges with compassion, keep me informed, navigate me through the hard decisions, and do their best every day in caring for her. Most families don't understand that the amount of laws and regulations the State of Texas significantly ties the hands of Nursing home's to provide care. Donna and Gina have been exceptional on navigating me through and working within these laws/regulations to provide the best care allowed. In my opinion, other facilities wouldn't work this closely with me or endure what they do to care for my mom. I'm eternal grateful to their staff. I visit twice weekly, cleaning staff works continually, techs/CN's/Nurses are up and down the halls. The meals are good home cooking! The maintenance staff, Nathan, especially are amazingly helpful. Nursing homes are nursing home, but the people who work at PD Nursing sets them apart and makes them great. THANK YOU ALL for doing your best!

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Government Inspection History

5 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 20, 2025Fire Safety StandardHealth Standard8 citations
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2025

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2025

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2025

  • Employ staff that are licensed, certified, or registered in accordance with state laws.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadDeficient, Provider has no plan of correction

Jul 15, 2025Health Complaint1 citation
  • Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 8, 2025

Jul 30, 2024Fire Safety StandardHealth Standard7 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2024

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 30, 2024

Nov 20, 2023Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023

Jun 1, 2023Fire Safety StandardHealth Standard8 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 31, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Palo Duro Nursing Home offer?

Palo Duro Nursing Home offers Skilled Nursing / Long Term Care.

Is Palo Duro Nursing Home pet friendly?

Yes. Palo Duro Nursing Home lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Palo Duro Nursing Home located?

Palo Duro Nursing Home is located at 405 S Collins St in Claude, Texas.

What do families say about Palo Duro Nursing Home?

Reviewers describe Palo Duro Nursing Home as a small, close-knit skilled nursing facility where staff are seen as compassionate and attentive, especially since a full change of administration in March 2022. Several reviewers reference troubling issues at the facility before that leadership change, though none give specifics about what those issues were.

How did Palo Duro Nursing Home do on recent health and safety inspections?

Palo Duro Nursing Home had 5 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Palo Duro Nursing Home?

Submit the Request Information form on this page to connect with Palo Duro Nursing Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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