1 / 5CMS Care Compare
Reviews for Palo Alto County Health System mostly describe experiences with its hospital services—emergency care, obstetrics, and physician visits—rather than the skilled nursing/long-term care unit itself. Feedback on medical staff and doctors is largely positive, though one family reported frustration with clinic scheduling and visitor policies during an illness.
AI-generated from reviews and community data.
Palo Alto County Health System is a senior living community in Emmetsburg, Iowa offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.8 out of 5 across 28 reviews.
Palo Alto County Health System is a skilled nursing / long term care community in Emmetsburg, Iowa. The community is licensed for up to 22 residents.
Families rate Palo Alto County Health System 3.8 out of 5 based on 28 Google reviews.
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Help Me Choose3.8overall · 28 ratings combined
3.8★ on Google (28)
Mindy Dooley
Dec 2025
I had an emergency appendectomy over the weekend and the staff members were phenomenal. Very caring and knowledgeable. A special thanks to Surgeon Dr. Slattery, Dr. Ruzicka, ARNP Markie Sargent, nurses Sara, Mic, Laura and Carissa and everyone else who assisted. It was a scary situation for me and they were pros:) Thank You PACHS!
Morgan Krips
Dec 2022
Was an employee/patient and now just a patient, had my delivery there as well Dr. Patton was amazing thru the whole process, couldn't ask for a better doctor. The OB wing, the radiology dept. Everyone is top notch!
tracy bundy
Nov 2022
Whole family has the flu. No appointments at the respiratory clinic witch is where we where told to go. And not the ER. But I call and get my daughter who is running a 103 temp an appointment and they tell me to have her breastfeeding infant come with her. Then when she gets there they only allow her in...... Not happy
MyMarlin2010
Oct 2022
I was a little apprehensive when I had to switch from Mayo clinic to a clinic within Iowa due to insurance. I first had a female provider that that was ill and was asked to switch to Dr Jason Patton who was new to PACHS. Reluctantly, I agreed since I hadn't had a male provider in many years. I have to admit, it was a great switch and have absolutely no regrets. Dr. Patton is younger, knowledgeable, forthright, and truly interested in the patient. He doesn't rush you in and out just to stay on time. He takes the time to listen to you and any and all concerns. As for the other nursing staff, I have always been treated with respect and kindness. They are not judge mental and always friendly. The radiology department should be commended, as well. They are always friendly, explain procedures thoroughly, and very professional. The whole PACHS experiences have been nothing but top notch in healthcare. To those that rate it lower stars without anything to say to back up the low ratings, why even bother with the rating? I'm hoping to continue to see Dr Patton and his team and others in various departments. Keep up the standards of excellent care you provide
Dawn Daniels
Nov 2020
Dr. Patton is a great asset to the community. He is very knowledgeable and caring. The ER staff and the nurses on the floor go above and beyond with their care, even during a pandemic. I can't say thank you enough for the care I received.
3 inspection visits in the last three years, 7 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 7, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 22, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 22, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 5, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2024
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 8, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Palo Alto County Health System offers Skilled Nursing / Long Term Care.
Palo Alto County Health System is located at 3201 First Street in Emmetsburg, Iowa.
Reviews for Palo Alto County Health System mostly describe experiences with its hospital services—emergency care, obstetrics, and physician visits—rather than the skilled nursing/long-term care unit itself. Feedback on medical staff and doctors is largely positive, though one family reported frustration with clinic scheduling and visitor policies during an illness.
Palo Alto County Health System had 3 government inspection visits in the last three years, with 7 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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Home care agencies serving Emmetsburg bring help to the house: daily living, companionship, and respite for family caregivers.
