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Palmcrest Grand Assisted Living

3503 Cedar Avenue

4.1(47 ratings)· Long Beach average: 4.5

Palmcrest Grand Assisted Living — photo 11 / 5

Quick Facts

Total units
262
Licensed capacity
262 residents

California CDSS

Licensed operator
Palmcrest Grand Home Assisted Living, LLC
Caregiver ratio
1 caregiver to 3 residents, often higher
Short-term stays
Respite and post-hospitalization recovery stays offered
On-site therapy
Physical, occupational, and speech therapy available
Medical oversight
Visiting nurse and physician available on-site

What Families Think

Most reviewers describe Palmcrest Grand as clean, warm, and staffed by attentive, familiar caregivers who treat residents like family, with a director frequently singled out for responsiveness. However, one detailed account describes declining care over time, understaffing, and missing personal belongings, offering a contrasting view to the mostly positive feedback.

The Good

  • Reviewers say staff feels like family
  • Facility described as clean and odor-free
  • Low staff turnover, same familiar faces
  • Director praised as responsive and helpful
  • Activities keep residents engaged and social

The Bad

  • One report of understaffing and declining care over time
  • One report of missing personal belongings and slow resolution
  • One report of concerning over-sedation from in-house physician

AI-generated from reviews and community data.

About Palmcrest Grand Assisted Living

Palmcrest Grand Residence is an assisted living and memory care community located in Long Beach, California. The community provides personalized care in a warm, supportive environment with modern amenities designed to enhance residents' quality of life.

The facility offers 24-hour care with an awake night staff on duty, a visiting nurse, and a physician available. The community maintains a high caregiver-to-resident ratio of 1 to 3, and often higher. Therapeutic services including physical therapy, occupational therapy, and speech-language pathology are available to residents. Short-term stays are welcomed for recovery after illness or hospitalization, or to provide respite care for family caregivers.

Palmcrest Grand features spacious common areas including a movie theater, beauty salon, library, game room, activity and recreation room, restaurant-style dining room, outdoor courtyards, and gardens. Chef-prepared meals are tailored to individual dietary needs with flexible seating times. The community also offers unique dining venues and culinary experiences such as nutritional talks, guest speakers, exhibition cooking, and cultural food events.

The community includes a dedicated memory support neighborhood designed for those with Alzheimer's or dementia. The Empowered Living® program provides a personalized journey for each resident experiencing memory care, going beyond standard activities and programs to support individual needs and interests.

Types of Care

Assisted Living

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Reviews

4.1overall · 47 ratings combined

4.1★ on Google (47)

X2

Mar 2026

via Google

It's good at start and the longer your love one stays here the more they will not take care of them. They are so understaff and most of your love one's personal clothes are mixed with others, personal things are taken by someone. Even if you complain, they do nothing but replace the missing item with cheap ones. I'm glad our love one is not here any longer and is placed to a better assisted living with caring staff. It could have been better but unfortunately it's going downhill. Do not use their in-house doctor as well....he will prescribe drugs that will make them groggy, sleepy and cant open their eyes and they will just sleep all day.

Nancy Falcon

Mar 2026

via Google

My experience with this assisted living community has been wonderful. The staff is caring, attentive, and truly treats the residents like family. They always make sure everyone feels comfortable, safe, and respected. The facility is clean, well-maintained, and has a warm, welcoming atmosphere. The activities offered keep residents engaged and give them opportunities to socialize and stay active. It’s clear that the team works hard to provide quality care and support for both residents and their families.

Nancy Rodriguez

Mar 2026

via Google

The staff have been great help and have been very kind. They have a great joyful atmosphere. The residents there are very kind and welcoming. The place is clean and smell great, it doesn't have a facility smell.

carmen sjelin

Nov 2018

via Google

This is a fantastic facility! Just love the staff, the ambiance, the caregivers, everything! We placed my father in law there almost two months ago, and we just love the way they take excellent care of him. It's nice to see the same people. Not much turnover. One person who makes everything go smoothly is Erin the director. She is the absolute best. She is so great with the staff, residents and she makes everyone feel special. I can go to her with any type of question, and she always returns her calls, and makes herself available to assist. We look forward to the holidays, as they have so many activities for the residents. Thank you!

Sheri Carletta

Sep 2018

via Google

The home is always clean and orderly whenever I visit. The residents all look happy and are treated well and with dignity. The staff are all really friendly and cannot do enough to help. The activities are really suited to the residents and always seem to be fun. Everybody is so personable, so it feels like one big family.  I love that Morris is so welcoming and has personal relationships with all patients and their families.

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Frequently Asked Questions

What types of care does Palmcrest Grand Assisted Living offer?

Palmcrest Grand Assisted Living offers Assisted Living.

Where is Palmcrest Grand Assisted Living located?

Palmcrest Grand Assisted Living is located at 3503 Cedar Avenue in Long Beach, California.

What do families say about Palmcrest Grand Assisted Living?

Most reviewers describe Palmcrest Grand as clean, warm, and staffed by attentive, familiar caregivers who treat residents like family, with a director frequently singled out for responsiveness. However, one detailed account describes declining care over time, understaffing, and missing personal belongings, offering a contrasting view to the mostly positive feedback.

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