3.5(15 ratings)· Opelousas average: 4.8
1 / 5CMS Care Compare
Reviewers describe Our Lady of Prompt Succor as a clean, well-kept facility with a caring, compassionate staff, and residents themselves speak highly of how they're treated. One unrelated review from a food delivery driver complaining about tipping doesn't reflect on resident care. Overall sentiment from family members and visitors is quite positive, though the sample of reviews is small.
AI-generated from reviews and community data.
Our Lady of Prompt Succor Nursing Facility and C’est la Vie Independent Living Center is a senior living community in Opelousas, Louisiana offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.5 out of 5 across 15 reviews.
Our Lady of Prompt Succor Nursing Facility is a nursing home offering long-term health care and short-term rehabilitation services in Opelousas, Louisiana. The facility is operated as a nonprofit ministry of the Marianites of Holy Cross and serves seniors of all faiths.
The community provides residential care designed to meet the needs of seniors requiring long-term health care and short-term rehabilitation in a spiritual and loving environment. The facility is dedicated to providing high-quality care with a goal of enriching and enhancing residents' lives by creating an environment of love and joy.
Our Lady of Prompt Succor is part of a larger senior living campus that also includes C'est la Vie Independent Living Center, also located in Opelousas and operated by the same nonprofit organization.
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Help Me Choose3.5overall · 15 ratings combined
3.5★ on Google (15)
Cajun Rabbit
Sep 2025
Have delivered here many times for orders 50 to $70 or more they Never tip the driver, even though they will spend $6 on extra sauce cups. With priorities this messed up how are they actually treating your loved ones? Maybe you ought to check on them if they stay here.
Jack Breaux
Jun 2022
My wife and I went there to deliver donations and found the location very clean. The staff and sisters where very plesent to work with and where very thankful for our donations. We are already starting to plan for our next trip there.
Mika Lawson
Sep 2021
My Mom LOVES it here! She’s always raving about the staff and how they serve with compassionate & loving hearts. We are so thankful & blessed to know she is surrounded by such wonderful people who truly care about her health, well being & every day comforts. I would highly recommend this wonderful facility ❤️
Kitty St. Cyr
Aug 2021
If I had known how well I’d be treated and how happy I’d be here, I would have moved a lot sooner! Every day I am amazed at something or someone! One day I mentioned my bed was lumpy. The next day I had a new mattress! Sometimes I feel like I’m treated like a queen! Kitty St.Cyr Resident
Michael Marquette
Jan 2021
My company, Acadiana Kitchen & Shutters LLC, just recently completed a large project installing new window Blinds and Plantation Shutters at this facility. Do to the size of the project I made 4 trips out there to finalize the order. During my time there I noticed how clean and well kept the facility was. There was always someone cleaning the inside of the facility every time I was there and all the residents rooms were well kept. All staff was very friendly and helpful. The residents were also very friendly, helpful, and excited about their new window treatments! I personally worked directly with Mike Purser the most. Mike truly cares about the quality of the facility and it’s residents. It was a very pleasant experience working for Mike, other staff, and the residents!
5 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Post nurse staffing information every day.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 28, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 19, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2024
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 24, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 24, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Our Lady of Prompt Succor Nursing Facility and C’est la Vie Independent Living Center offers Independent Living and Skilled Nursing / Long Term Care.
Our Lady of Prompt Succor Nursing Facility and C’est la Vie Independent Living Center is located at 954 E Prudhomme St in Opelousas, Louisiana.
Reviewers describe Our Lady of Prompt Succor as a clean, well-kept facility with a caring, compassionate staff, and residents themselves speak highly of how they're treated. One unrelated review from a food delivery driver complaining about tipping doesn't reflect on resident care. Overall sentiment from family members and visitors is quite positive, though the sample of reviews is small.
Our Lady of Prompt Succor Nursing Facility and C’est la Vie Independent Living Center had 5 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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