MyLivingChoice

Optimum Personal Care

1110 Lakeview Dr. - Wing B

4.6(32 ratings)· Sugar Land average: 4.3

Optimum Personal Care — photo 11 / 5

Quick Facts

Total units
14
Licensed capacity
14 residents

Texas HHSC

Respite care
Offers short-term respite stays for caregivers
Ownership
Owner-operated single-site home, not a chain

What Families Think

Optimum Personal Care is a small assisted living home in Sugar Land, Texas, that draws mostly glowing reviews for its attentive, family-like staff and clean, comfortable setting. However, one detailed report describes serious neglect and abrupt billing practices, a sharp contrast to the otherwise strong reputation.

The Good

  • Clean facility that never smelled
  • Attentive staff who respond quickly to needs
  • Owner Bobby English personally involved and responsive
  • Staff described as caring and knowledgeable about geriatric care
  • Respite stays available for temporary caregiver relief
  • Bright setting with large windows and backyard

The Bad

  • One report of serious neglect, including being left unchanged for hours
  • One account of price being tripled abruptly without explanation
  • One reviewer alleges billing for full-price days spent hospitalized

AI-generated from reviews and community data.

About Optimum Personal Care

Optimum Personal Care is a assisted living community in Sugar Land, Texas. The community is licensed for up to 14 residents.

Families rate Optimum Personal Care 4.6 out of 5 based on 32 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted Living

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Reviews

4.6overall · 32 ratings combined

4.6★ on Google (32)

Sean Z

Jan 2026

via Google

Horrible experience for my mother-in-law. She was miserable the entire time and spent more time at various hospitals than this location. They rarely would do anything for her and when they finally did all they would do is call the hospital, and then she would go to a rehab facility and then back to this location and spent maybe 6 or 7 days there for an entire month but then they would charge the full price for a room. To make it worse on her last hospitalization we tried to send her back for care and they TRIPLED the price abruptly without any reasonable explanation. They tried to rip off my mother-in-law, provided minimal care, would not respond to requests for help, would let her sit in her pee for hours without any response and their neglect, fraud and deceit is outrageous. They are basically ripping off government programs, neglecting patients and then tripling the price they charge after luring families in initially. I would strongly recommend avoiding this location. The positive reviews are obviously fake.

Barry Burrell

Jun 2024

via Google

As my mother grew older I used Optimum to provide respite services when I would go on vacation. Each time they took care of my mother well. The older she got she required more care and I had to eventually place her there for an extended period of time. To me their best attribute was that the facility was always clean and never smelled. The caretakers were always attentive to their needs and they would respond quickly as possible. They always had a great attitude and a shout out to the director, Mr. English for being very conscientious about every request. I have to also commend Ms. Julia, Zonia, Rose and the entire staff for their conscientiousness and friendliness as well. My mother passed away but I am pleased that she was at Optimum. I wholeheartedly recommend Optimum Personal Care for anyone seeking an assisted living facility.

Bill Krukiel

Nov 2023

via Google

The owner (Bobby) has been nothing but accommodating. He will go above and beyond to find a way to get what I need. There has never been a time where I can’t reach Bobby on his phone.. The staff treat you with tremendous respect. My wife had a very difficult time putting me here but knowing that I am well taken care of made it a lot easierl for her. I would have no problem putting one of my family members Into this facility. They make me feel welcome and thar makes my wife comfortable. Thank you optimum Assisted Living!!!

Jerome White

Nov 2023

via Google

Optimum Personal Care stands out for its personalized care and respect for residents' independence. The activities and programs they offer keep seniors engaged and happy. It's been a positive experience for my family, and we highly recommend OPC.

Myrtle Mccoy

Oct 2023

via Google

I can't say enough about the wonderful staff at this assisted living facility. They treat every resident like family, and their dedication to providing the best care is evident. The facility is modern and well-maintained, offering a range of amenities. My loved one enjoys the delicious meals and the opportunity to socialize with other residents. It's truly a place where they can age gracefully and happily.

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Frequently Asked Questions

What types of care does Optimum Personal Care offer?

Optimum Personal Care offers Assisted Living.

Where is Optimum Personal Care located?

Optimum Personal Care is located at 1110 Lakeview Dr. - Wing B in Sugar Land, Texas.

What do families say about Optimum Personal Care?

Optimum Personal Care is a small assisted living home in Sugar Land, Texas, that draws mostly glowing reviews for its attentive, family-like staff and clean, comfortable setting. However, one detailed report describes serious neglect and abrupt billing practices, a sharp contrast to the otherwise strong reputation.

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