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Families describe a rehabilitation-focused skilled nursing facility where several individual staff members and therapy teams are singled out by name for attentive, compassionate care that helped residents recover mobility and strength. However, at least one detailed report raises serious concerns about neglect, rude treatment, infrequent bathroom cleaning, and retaliation against families who complained, alongside an overall Google rating of 3.5 from 80 reviews.
AI-generated from reviews and community data.
Ocala Health And Rehabilitation Center is a senior living community in Ocala, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.5 out of 5 across 80 reviews.
Ocala Health and Rehabilitation Center is a long-term care and rehabilitation facility in Ocala, Florida, staffed with professionally trained nurses, certified nurses' aides, and therapists. The center emphasizes personalized, family-centered care with a home-like environment.
The facility features beautifully decorated and pleasant common areas designed to create a warm and welcoming atmosphere. Residents have access to outdoor courtyards and can participate in daily activities to stay active and involved. Room amenities include cable television and complimentary Wi-Fi.
Ocala Health and Rehabilitation Center offers beautician and laundry services to help residents maintain their appearance and comfort. Dining options include the ability to eat in-room or in a restaurant-style dining area.
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Help Me Choose3.5overall · 80 ratings combined
3.5★ on Google (80)
Mary Thompson
May 2026
My 93 year old dad has spent the last year at Ocala Health and Rehab. The staff, Liz, Celia’s, Pamela, Jennifer, Christian, Mika and Jodi in the east wing have been amazing. Always so cheerful and caring even when sometimes Dad was not very happy. As a group they have seen, not just Dad, but his family when we were upset or scared. What an awesome group
Jackie Beebe
Mar 2026
I just want to acknowledge the positive attitude that I see every time I am there from Cloris, Patricia and Angel. Keep up the great work and attitude. Bravo to all who work the North Wing.👏👏👏
Kathy Moline
Feb 2026
My mom came here for rehab and had a very positive experience. The staff was extremely attentive and supportive. Crystal—what can I say—my mom absolutely loved her. She motivated my mom when she was feeling down and was always there to meet her needs. Imani was incredibly helpful and never once complained about assisting my mom; she made sure she had everything she needed at all times. Michael was kind and took excellent care of her. The therapy team played a huge role in getting my mom back on track and motivated her every step of the way. Overall, the staff was pleasant, answered all of my questions, and kept me informed throughout the entire process. I truly appreciate the care and compassion shown to my mom.
Betty Xavier
Oct 2025
The abuse to the elderly here is out of control. The way they talk to them is so rude and intimidating and don’t change the patients for hours. Bathrooms are badly cleaned every 3 days. Food trays are bring to the rooms while the patient are sleeping and just leave it in there. Plus the CNA if you complained about it your relative pays the price of the abuse by neglecting them.
Mykel Edwards
Jan 2020
Let me start by saying it's a daunting task looking for somewhere for your loved ones to be cared for genuinely, especially the elder ones and give you peace of mind the Admin's here from the start made it a welcoming and warm environment, Mr. Tyler when I walked in his office big smile, had all the paperwork in order and was already briefed before we arrived from the hospital, tho he was a Seminole fan (gator here 🐊) I was able to overlook that lol due to his astounding character and professionalism, Mrs. Patty was amazing as well so it has been quite the journey 1 week at hospital and then walking into rehab, 1 month and half later my grandmother could barely walk to standing upright and walking, so from scares to relief from long nights and early mornings, the staff on the south wing was so attentive to her and their patients, everyone was always hustling and answering room bells and smiling, laughing and singing some were, and genuinely caring for their people, they put on big nice holiday events which the family was invited and encouraged to come, for Thanksgiving🦃, and Christmas🌲!. So I want to thank everybody involved, in her recovery her therapists April Dunbar and her team, Her nurses Camella and Lyanne and their team, CNA'S Daphne, Jessica, Megan and the rest of the south wing team! Her social worker Ms. Sarah, the behind the scenes family and friends, and extra special thank you to Ocala Health and Rehab again for taking care of my Grandmother and getting her physical health back. If you were questioning going because of something you may have heard in the past don't, just go see for yourself and least sit with the administration and take a tour. Ps. Sorry rest of crew I didn't get more pictures we still love you all.
3 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025
Post nurse staffing information every day.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2024
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2024
Establish methods for sharing information.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2023
Provide a means of sharing information on occupancy/needs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2023
Provide family notifications of emergency plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2023
Provide primary/alternate means for communication.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2023
Install properly constructed windows in hallway walls or doors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2023
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2023
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 10, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Ocala Health And Rehabilitation Center offers Skilled Nursing / Long Term Care.
Ocala Health And Rehabilitation Center is located at 1201 Se 24th Rd in Ocala, Florida.
Families describe a rehabilitation-focused skilled nursing facility where several individual staff members and therapy teams are singled out by name for attentive, compassionate care that helped residents recover mobility and strength. However, at least one detailed report raises serious concerns about neglect, rude treatment, infrequent bathroom cleaning, and retaliation against families who complained, alongside an overall Google rating of 3.5 from 80 reviews.
Ocala Health And Rehabilitation Center had 3 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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