Angela Matthews
Dec 2024
Awesome place loving people
Oak Pointe Memory Center
208 Memory Ln4.2(10 ratings)· Winder average: 4.7
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1 / 6Quick Facts
- Licensed capacity
- 27 residents
Georgia DCH
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews are sharply split: several families praise Oak Pointe as a small, loving, family-like memory care setting where staff form close personal bonds with residents, while two detailed reports raise serious concerns about the owner's conduct, staffing levels, cleanliness, and billing. Prospective families should weigh the warm, personalized experience some describe against the significant care and management issues others report.
What reviewers praise
- Staff described as loving and family-like
- Small, personalized memory care setting
- Specific staff praised for deep resident engagement
- Group visitation and spiritual/social activities offered
What reviewers flag
- Multiple reports of conflict with ownership/management
- One detailed report of neglect: unwashed sheets, unmopped floors
- One report of chronic understaffing, only one caregiver overnight
- One report of unexpected pharmacy and care-related charges
AI-generated from reviews and community data.
Oak Pointe Memory Center is a senior living community in Winder, Georgia offering Memory Care and Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Salon / Barber. Families rate it 4.2 out of 5 across 10 reviews.
About Oak Pointe Memory Center
Oak Pointe Memory Center is a memory care community in Winder, Georgia, established in 2021. The facility specializes in personalized care through its Focused Activities program tailored to individual interests, a Fresh Dining program, and customized care plans designed to foster independence and purpose.
The community accommodates up to 27 residents, maintaining a small staff-to-resident ratio that creates a close-knit family environment. This size and staffing model allows Oak Pointe to provide personalized service that distinguishes it from larger assisted living facilities while prioritizing individual needs and preferences.
Oak Pointe is equipped with state-of-the-art facilities and amenities including spacious rooms, well-maintained grounds, and a fully functional hair salon. The community aims to create an atmosphere that feels more like a home than a traditional memory care facility, emphasizing comfort and safety for residents.
The facility's mission centers on creating a caring family environment that honors each resident's specific desires and promotes vibrancy. Caregivers focus on cultivating an atmosphere that supports residents in flourishing while maintaining their sense of purpose.
Visitors are welcome during normal business hours.
Types of Care at Oak Pointe Memory Center
Assisted LivingMemory Care
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- Salon / Barber
Activities
- Social Activities
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Help Me ChooseReviews of Oak Pointe Memory Center
4.2overall · 10 ratings combined
4.2★ on Google (10)
Laurie Abercrombie
Nov 2024
As a caregiver, we love our residents like our family! Our facility is clean and full of love! ❤️
Andrea Gordy
Sep 2024
Stay away from this place! We have found the staff to be loving and caring for my father but the new owner of this facility is rude and vindictive. My father is there now on hospice and the owner of this facility has been saying the meanest things to my mother accusing her of causing my father's death, having staff call her in the middle of the night and harassing her and now telling her he is charging her $400 a day to give him medication. This owner is more about the money than the patient care.
Cesar Pina
Feb 2023
Wow, I have to start by saying that we have tried multiple assisted living facilities, and by far, this has been the best experienced not just for our loved one, but also for the whole family. We are very pleased with the facilities, the quality of service, and the level of care provided by the staff. Particularly, I must recognize a young lady named Clair, for her outstanding engagement and personal connection with all residents. Our loved one was no longer communicating due to ilness progression, but that all chang3d after a few interactions with Clair. Thank you Oak Pointe and Ms. CLAIR!
Kaye Thompson
Jan 2023
This is the worst place you could consider for your family member!!! Sheets don't get changed, owner told us it was our responsibility to bathe my dad even though her website clearly states otherwise, floors only get mopped if you ask them to, items go missing from dad's room, we get charged by the pharmacy for items they order and he doesn't use, the owner retaliates if you say anything negative. My dad loves jigsaw puzzles and the owner got mad and took his puzzle table away from him. Employees dont show up for work, including the cook. Staff turnover is high. Nobody wants to work there because she is difficult to work with. Many nights have had only 1 worker on duty. I could give you more reasons to stay away from this place!!
Frequently Asked Questions
What types of care does Oak Pointe Memory Center offer?
Oak Pointe Memory Center offers Assisted Living and Memory Care.
Where is Oak Pointe Memory Center located?
Oak Pointe Memory Center is located at 208 Memory Ln in Winder, Georgia.
What do families say about Oak Pointe Memory Center?
Oak Pointe Memory Center carries a 4.2 out of 5 rating from 10 Google reviews. Reviews are sharply split: several families praise Oak Pointe as a small, loving, family-like memory care setting where staff form close personal bonds with residents, while two detailed reports raise serious concerns about the owner's conduct, staffing levels, cleanliness, and billing. Prospective families should weigh the warm, personalized experience some describe against the significant care and management issues others report. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Oak Pointe Memory Center?
Submit the Request Information form on this page, or contact Oak Pointe Memory Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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