MyLivingChoice

Nu Roc Health & Rehabilitation Center

3576a Nu Roc Ln

3.2(17 ratings)

Nu Roc Health & Rehabilitation Center, photo 11 / 6

Quick Facts

Total units
50
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
50
Rehab option
Offers short-term rehabilitation alongside long-term care

What Families Think

The Good

  • Offers both short-term rehabilitation and long-term care
  • Therapy and clinical staff support recovery needs
  • Daily activities and enrichment programs for residents
  • Community-oriented events like annual family picnics

The Bad

  • Google rating of 3.3 suggests mixed overall experiences

AI-generated from reviews and community data.

Nu Roc Health & Rehabilitation Center is a senior living community in Laona, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.2 out of 5 across 17 reviews.

About Nu Roc Health & Rehabilitation Center

Nu Roc Health and Rehabilitation Center in Laona, Wisconsin provides skilled nursing services, short-term rehabilitation, and long-term care. The facility is designed to serve individuals with a variety of clinical needs through personalized care options that accommodate each person's unique requirements.

The center offers comprehensive therapy and care programs to address post-acute challenges. Its team of skilled therapists and clinicians works to help residents and patients find appropriate treatment and support for their recovery and ongoing care needs.

Daily activities and enrichment programs are available for residents to participate in, providing opportunities for meaningful engagement throughout their stay.

The facility emphasizes a community-oriented approach, hosting events like annual picnics that bring together residents, families, and the local community. The center maintains a focus on creating a family and community-centered environment alongside its clinical services.

Types of Care at Nu Roc Health & Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Birthday / Holiday Parties
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Nu Roc Health & Rehabilitation Center

3.2overall · 17 ratings combined

3.2★ on Google (17)

Amber Smith

Sep 2024

via Google

I fell in love with a lot of people<br>I spent time with the older residents and fell in love with them<br>I became stronger and was taught how to better care for myself with their support.<br>The activities were phenomenal and really enjoyed working with Stephanie and Samantha.<br>Learned a lot about the Northwoods with the older residents.<br>Heaven, Shelly, Erica, and Jordan. Great Nurses<br>To the Administration: Thank you for always listening to my concerns, I know I was a bit much at times. Thats not going to ever change.<br>Physical Therapy: My girlfriend warned me the struggle i was going to have in Physical Therapy, boy was she for real. We started off on the wrong foot. we went round and round. THANK YOU FOR GOING THE EXTRA MILE.<br>Here is my review everyone.<br>Special shoutout to the ones that hold a place in my heart, due to your patience, hospitality, listening to me, toke the time to make me laugh, make me smile during this time of rehabilitation where I'm very far from my home, and my family, thank you for being there for me.<br>Big Dave and Nicole, Rakita, Shay, Stephanie, Grace, Ella, Samantha, Latanya, Wayne, Matthew, Jordan, Linda, Kitchen Kathy, Tina, Karen, Heaven, Shelly, Erica,<br>Thank you I Love you<br>May God Bless You all and your families.....<br><br>THIS REVIEW WAS WRITTEN BY<br>THE NOTORIOUS ROOM 15<br>Bruce Martin<br>Peace out!!!!!

Coleen Machiel Castro

Aug 2024

via Google

My step-mom stayed at NuRoc for several years being cared for with Parkinsons. The nurses and social service were so very helpful as I lived in California. They helped me with phone calls and setting up FaceTime visits. Moments Hospice was so very thoughtful and kind with my mom. I would highly recommend them. I gave 4 stars only because I never was actually on campus for visits. I can say what I saw during FaceTime with my step-mom, showed a clean lovely environment. I am grateful for their care.

Alane Flora

Feb 2024

via Google

This is team provides excellent and very thorough care of their patients and families. I establish appreciate their attention to detail and fast response to patient and/or family requests. Their patients and families are their number one priority! They care for you like your family. Every time I visit, I see and witness improvements in the care they provide and the home-like environment they create! They truly provide the best care in upper Northern Wisconsin!

Vicki Lemerande

May 2023

via Google

Our family had a wonderful experience with The Bay at NuRoc. The nursing assistance was exceptional. Very caring and went above expectations. We are so grateful.

haley fehrenbach

Oct 2022

via Google

Staff is super friendly and fast to respond to our requests. My Grandma seems comfortable and well taken care of that's all we can ask.

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Government Inspection History

5 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 11, 2026Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 11, 2026

Jun 18, 2025Fire Safety StandardHealth Standard11 citations
  • Establish policies and procedures including evacuation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 11, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 16, 2025

  • Establish emergency prep training and testing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 11, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 4, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 16, 2025

May 15, 2024Fire Safety StandardHealth Standard7 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 3, 2024

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2024

  • Create arrangements with other facilities to receive patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 3, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 3, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 3, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 3, 2024

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2024

Feb 8, 2024Health Complaint1 citation
  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2024

Feb 28, 2023Fire Safety StandardHealth Standard6 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2023

  • Provide or get specialized rehabilitative services as required for a resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2023

  • Give the resident's representative the ability to exercise the resident's rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2023

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Nu Roc Health & Rehabilitation Center offer?

Nu Roc Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Nu Roc Health & Rehabilitation Center located?

Nu Roc Health & Rehabilitation Center is located at 3576a Nu Roc Ln in Laona, Wisconsin.

How did Nu Roc Health & Rehabilitation Center do on recent health and safety inspections?

Nu Roc Health & Rehabilitation Center had 5 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Nu Roc Health & Rehabilitation Center?

Submit the Request Information form on this page to connect with Nu Roc Health & Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Laona.