North Shore Health and Rehabilitation Center

3.4(25 ratings)· Loveland average: 4.4

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Quick Facts

Medicare rating: 4 of 5
Ownership: For profit, Limited Liability company
Certified beds: 120
Inspections: View history (49 citations)
Ownership: Family-owned facility operating since 1970
Staff training: On-site training program for CNAs and nurses
Speech therapy tech: Vital-Stim technology for swallowing therapy

What Families Think

Reviews for North Shore are sharply divided: some families and former rehab patients describe outstanding therapy and attentive staff, while others report serious lapses in basic daily care, communication, and cleanliness. Recent reviews mention a change in management and turnover among long-tenured staff. The community has operated as a family-owned skilled nursing facility in Loveland since 1970.

The Good

Praised physical, occupational, and speech therapy outcomes
Staff described as attentive and going above and beyond
Speech therapy for Parkinson's-related swallowing issues
Facility trains its own CNAs and nurses on-site
Meal options available beyond standard menu

The Bad

Multiple reports of neglected basic hygiene care (shaving, bathing, lotion)
One report of a missed antibiotic leading to hospital readmission
Reports of poor communication about therapy progress and care needs
One report of run-down bathroom conditions and taped repairs
One report of recent management changes and long-term staff being let go

AI-generated from reviews and community data.

North Shore Health and Rehabilitation Center is a senior living community in Loveland, Colorado offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 25 reviews.

About North Shore Health and Rehabilitation Center

North Shore Health & Rehab is a family-owned skilled nursing and long-term care facility in Loveland, Colorado, operating since 1970. Over more than five decades of family ownership, the community has focused on combining expert medical care with a home-like atmosphere for residents and their families.

The facility offers speech-language pathology services including swallowing rehabilitation, voice therapy, cognitive therapy, and Vital-Stim technology, along with support for Parkinson's disease. Rehabilitation programs address post-surgical recovery, stroke rehabilitation, balance training, and pain management, with the goal of helping residents regain independence in daily activities through adaptive equipment and home safety evaluations.

For residents with ongoing care needs, North Shore provides specialized memory support and long-term care services, along with round-the-clock nursing supervision for individuals who can no longer live independently.

Care planning at North Shore is individualized, with the team developing personalized plans that take into account each resident's specific needs, preferences, and goals, whether they are recovering from surgery, managing a chronic condition, or receiving long-term care.

Types of Care at North Shore Health and Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

Cable or Satellite TV
Emergency Call System
Private Bathroom
Private Rooms
Wheelchair Accessible

Meals & Dining

Restaurant style Dining Room

Community Amenities

24-Hour Staff
Gathering / Activity Spaces
Housekeeping
Laundry Service
Medication Management
On-Site Nurse (RN)

Activities

Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of North Shore Health and Rehabilitation Center

3.4overall · 25 ratings combined

3.4★ on Google (25)

Write a review

Donna Webb

Jul 2026

via Google ↗

I honestly cannot say enough positive things about North Shore and the treatment I received and the people I got to know while there. I left just a little over a week and a half ago and I can tell you I miss the friends that I made there in the staff from every position from laundry, all the way to the kitchen staff the CNA’s the nurses the therapists, the cleaning staff, the activities staff and the administrative team. They were all exceptional. I love the fact that they also use the facility to train future CNA‘s and future nurses right there in the facility and you could tell they were getting excellent training. I made great friends there and I’ve already heard from a couple of the staff members that I made. I literally cried when I left because it was hard to tell everybody goodbye. The staff took the time to get to know me. They would check in to say goodbye at the end of their shift and that meant the world to me. The care that I received there was nothing short of excellent. And, I cannot say enough about the therapy department. They actually gave me my life back and I love the fact that they wouldn’t take no for an answer when they would come to start a new day of therapy. Because, I was busy wallowing in my own self-pity rather than trying to be active in my healing process and so they were patient with me, but they let me know that no wasn’t gonna be an option. If I have any negative thing to say at all, and it is the only negative thing I have to say I am almost a vegetarian, but not quite, but I absolutely do not eat pork and they serve pork for many meals a week. But in their defense, they also offer plenty of options. They have a full on menu that you can have morning noon night of salads sandwiches, grilled cheese sandwiches, soups you name it and those were always welcome when they were having a ham meal. So if any of the staff there is reading this or sees this, please know I fell in love with you and your team and the treatment I received there and I miss you all very very much.

Janeth Aguilar

Jun 2026

via Google ↗

I am very concerned about the experience my family has had with this facility. My friend’s mother was placed here and there were serious issues with her care. She was prescribed medication, including an antibiotic, but it was not administered as expected, which led to her needing to be taken back to the hospital for further treatment. There were also ongoing concerns about the environment. Her room and the surrounding area of the building were uncomfortably hot, and when this was brought to staff attention, it felt like the concerns were dismissed rather than properly addressed. This raised serious questions about attention to patient comfort and safety. In addition, the bathroom in her room appeared run down and in poor condition, with visible makeshift repairs such as tape. The overall cleanliness and condition of the bathroom raised concerns about hygiene and whether it is being properly maintained for patient safety, especially for individuals who may have vulnerabilities or medical conditions requiring a sterile or clean environment. We also had a similar experience with my grandfather, where conditions in his room. Overall, our experiences left us feeling that communication, maintenance, and responsiveness from staff were not at the level expected for a care facility. I strongly encourage others to ask detailed questions, visit in person, and closely monitor care if they choose this facility for a loved one.

JD H

Apr 2026

via Google ↗

These clowns cannot manage even the simplest of daily care for patients. They NEVER enter notes into the system on what needs to be done. I've requested 6 times over 2 weeks for them to address my dad's neck pain. Today NO ONE even knew what we were talking about. They went 5 days without shaving my dad's face. My brother finally had to go in and do it. My dad asked for 3 days to have his hair shampooed. It's done with a shampoo cap and literally takes 4-5 minutes. SIMPLE too. I finally bullied someone into getting the damn cap so I could do it myself. My dad's skin is flaking off its so dry. Huge bottle of lotion by his bed and request after request for them to put lotion on his face, neck, chest, and arms just once daily. It is NEVER done. NEVER. We always have to do it ourselves. All of this happens over again each week. They are incompetent and entirely unresponsive to even the most basic patient needs, including simple hygiene. There is almost zero communication about how physical therapy is going, or in my dad's case, not going. They NEVER tell us when my dads therapy isnt going well. We havecto cobstantly ask about it, but regular care staff can't even view the therapy notes! Therapists NEVER answer or return calls. I honestly can't say enough bad things about this place. They should be shut down for false advertising in addition to being astoundingly bad at their jobs. I've honestly never seen a less effective group of people in my entire life. Apparently they were bought out sometime not too long ago. The entire staff is completely unresponsive and incompetent. COMPLETELY. If I could get away with it, this entire review would be laced with swear words. They are 10 thousand percent WRETCHED.

Diana Rios

Feb 2026

via Google ↗

Less than nothing for this place which I find unethical, due to the fact that the new management recently let go of staff members that had been working there for years without a fair reason and from one day to the next without a warning. I have never had a family member in this place but I would never knowing that this is the kind of respect and lack of empathy they have towards people. That to me says a lot.

Barbara Wildforster

Dec 2025

via Google ↗

I should have done this months ago. I was in North Shore Health & Rehab. In June/July 2025. I had the most amazing care from ALL staff members. I couldn’t believe how lucky I got as I’ve heard so many nursing home nightmares. I was on the rehab. Unit for a fractured femur. My P.T. & O.T. Helped me improve so much in the 4 weeks I was there. I had speech therapy as Parkinson’s caused swallow issues - she could not have been better!! Nurses, Cna’s wonderful always arrived timely and went above and beyond. Other ancillary staff was great also. They told me that all positions were filled with their own staff. Which says a lot about- no caretakers were from outside agencies. North Shoe is wonderful - all of u should be very proud to be part of the team!

Government Inspection History

4 inspection visits in the last three years, 49 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 22, 2026Health Complaint1 citation

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2026

May 16, 2024Fire Safety StandardHealth Standard7 citations

Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 27, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2024

Mar 10, 2020Fire Safety StandardHealth Standard29 citations

Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2020
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2020
Establish emergency prep training and testing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2020
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2020
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2020
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2020
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2020
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2020
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2020
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2020
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2020
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2020
Have proper medical gas storage and administration areas.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2020
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 24, 2020
Install a fire alarm system that can be heard throughout the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 24, 2020
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 28, 2020
Honor the resident's right to manage his or her financial affairs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2020
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2020
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 24, 2020
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2020
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2020
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2020
Ensure equipment listed for use in oxygen-enriched atmospheres are correctly labeled.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2020
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2020
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2020
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2020
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2020
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2020
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2020

Mar 5, 2019Fire Safety StandardHealth Standard12 citations

Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 19, 2019
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2019
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2019
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2019
Have restrictions on the use of highly flammable decorations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2019
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2019
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2019
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2019
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does North Shore Health and Rehabilitation Center offer?

North Shore Health and Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is North Shore Health and Rehabilitation Center located?

North Shore Health and Rehabilitation Center is located at 1365 W 29th St in Loveland, Colorado.

What do families say about North Shore Health and Rehabilitation Center?

How did North Shore Health and Rehabilitation Center do on recent health and safety inspections?

North Shore Health and Rehabilitation Center had 4 government inspection visits in the last three years, with 49 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit North Shore Health and Rehabilitation Center?

Submit the Request Information form on this page to connect with North Shore Health and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at North Shore Health and Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.

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Quick Facts

Medicare rating: 4 of 5
Ownership: For profit, Limited Liability company
Certified beds: 120
Inspections: View history (49 citations)
Ownership: Family-owned facility operating since 1970
Staff training: On-site training program for CNAs and nurses
Speech therapy tech: Vital-Stim technology for swallowing therapy

What Families Think

The Good

Praised physical, occupational, and speech therapy outcomes
Staff described as attentive and going above and beyond
Speech therapy for Parkinson's-related swallowing issues
Facility trains its own CNAs and nurses on-site
Meal options available beyond standard menu

The Bad

Multiple reports of neglected basic hygiene care (shaving, bathing, lotion)
One report of a missed antibiotic leading to hospital readmission
Reports of poor communication about therapy progress and care needs
One report of run-down bathroom conditions and taped repairs
One report of recent management changes and long-term staff being let go

AI-generated from reviews and community data.

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

North Shore Health and Rehabilitation Center

Quick Facts

What Families Think

The Good

The Bad

About North Shore Health and Rehabilitation Center

Types of Care at North Shore Health and Rehabilitation Center

Amenities

Room Amenities

Meals & Dining

Community Amenities

Activities

Need help deciding?

Reviews of North Shore Health and Rehabilitation Center

Request information

Government Inspection History

Frequently Asked Questions

Nearby Communities

Lakeview Commons a Generations Community

The Wexford a Generations Community

Affinity at Loveland

Sugar Valley Estates

Brookdale North Loveland

Harvest Pointe

Prefer to stay home?

Home Care Standards Bureau

HomeWell Care Services

Visiting Angels Loveland