Jamie Allen
Jul 2026
The facility and staff was very pleasant and helpful while my grandmother was a short term resident.
North Point Rehabilitation & Skilled Nursing
908 N Pearl Street3(28 ratings)
Part of Americare Senior Living · 66 communities · 4.3★ average
1 / 5Quick Facts
- Total units
- 53
- Medicare rating
- 5 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 53
- Inspections
- View history (21 citations)
- Wound care
- Advanced vapor-oxygen wound therapy available on-site
- Nearby hospital
- Located near Miami County Medical Center
- Pet policy
- Residents may keep pets if able to care for them
- Discharge support
- Arranges home health follow-up before discharge
CMS Care Compare
What Families Think
Reviews of North Point are sharply mixed: some families praise a warm, family-like atmosphere and helpful staff during short-term rehab stays, while others describe serious lapses in basic care, cleanliness, and communication. Several reports raise concerns about staffing responsiveness, food quality, and facility upkeep during longer stays.
The Good
- Warm, family-like atmosphere noted by reviewers
- Staff described as pleasant and helpful for short stays
- On-site physical, occupational, and speech therapy
- Coordinates hospice and home health follow-up care
The Bad
- Multiple reports of slow response calling for bathroom help
- One reviewer described facility as reeking of urine
- One report of a resident missing meals during therapy
- One serious report of an unattended fall leading to death
- One report of billing confusion over length of stay
AI-generated from reviews and community data.
North Point Rehabilitation & Skilled Nursing is a senior living community in Paola, Kansas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.0 out of 5 across 28 reviews.
About North Point Rehabilitation & Skilled Nursing
North Point Skilled Nursing Center is a skilled nursing and rehabilitation facility in Paola, Kansas, operated by Americare as a family-led, locally-owned community. The center provides short-term rehabilitation and ongoing skilled nursing care for residents recovering from surgery, injury, or managing acute and chronic medical conditions.
The facility offers personalized nursing care plans alongside rehabilitation services, including physical, occupational, and speech therapy through its Rehab-to-Home program designed to help residents regain strength and mobility. Advanced wound therapy powered by Vaporox is available within the rehabilitation program, combining vapor and concentrated oxygen to support healing. For long-term residents, ongoing therapy services provide continued therapeutic support, and the center coordinates hospice care with local providers for end-of-life comfort and dignity.
North Point features restaurant-style dining with made-to-order breakfast and daily specials prepared with fresh ingredients, spacious community dining rooms, family rooms with televisions, beauty salons, and secure patios with scenic views. Scheduled transportation and convenient proximity to Miami County Medical Center support resident needs.
The community emphasizes enrichment through its Hometown Hospitality approach, offering pet therapy, exercise classes, faith-based programs, educational activities, meditation, volunteer opportunities in community fundraisers, and social gatherings. Residents participate in intergenerational programs and can engage in activities ranging from games to skill-building opportunities.
The facility is pet friendly, allowing residents to bring their own pets provided they are able to care for them. Care coordination extends beyond the facility; prior to discharge from the rehab-to-home program, North Point arranges follow-up care with home health providers to support residents transitioning to home or assisted living settings.
Types of Care at North Point Rehabilitation & Skilled Nursing
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Pet Friendly
- Salon / Barber
- Transportation Services
Activities
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of North Point Rehabilitation & Skilled Nursing
3overall · 28 ratings combined
3★ on Google (28)
Donald Glillespie
Jun 2026
Mom went there 6-13 food wasn't good, couldn't get help to the bathroom most of the time took forever to get a nurse room not very clean. On 6-17-26 they left her in a wheelchair unattended she fell out I live 50 minutes away she passed away before I got to the hospital. This place needs shut down.
Mallory Byrd
Nov 2025
⭐⭐⭐⭐⭐ Family is truly the focus of this home. It’s not just another nursing facility—it’s a place where you’re surrounded by people who genuinely care. The warmth, compassion, and dedication from the staff make all the difference. You can feel the love the moment you walk through the doors. Highly recommend!
Beth Taggart
Jun 2025
Mom had a 21 day stay here after fracturing her hip. I picked Northpoint because of the 5 star reviews from Medicare and the internet. This place is a hot mess. It reeks of urine, the physical therapy room is in chaos.Mom would regularly pee her diaper because it was hard to get someone to take her. Another problem we ran into was with mom was in physical therapy. If she was in pt while they were having a meal, they would forget to feed her. She also complained that about how horrible the food was. I guess the cook had quit and one of the staff was doing the cooking. They also have no clue about delirium which is very common in elderly people in hospital or nursing home situations. I was more stress having her there then I would have been having her home.
Shelly Lewis
Sep 2024
Been here at North Point for 10 days now ,fell and broke my hip . There is a Head Nurse here that has a very bad attitude! Never has a smile on her face , she has confronted me at least 5 times to make ridiculous comments! Kind of puts me in a bad mood 😒 NOT only that a Financial woman spoke to me , she introduced herself then proceeded to tell me I had been there 20 days and owed them $ 500 and some dollars! I have only been here 10 days ! What is wrong with some of these Employees here ? They shouldn't be here to make residents and patients unhappy 😒 NO wonder alot of the other employees are unhappy when they are working here ❣️NOT only that there needs to be alot of repairs there ! Thank you ,Michelle Lewis
Government Inspection History
3 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Nov 26, 2024Fire Safety StandardHealth Standard4 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 24, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 24, 2025
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2025
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 24, 2025
Feb 2, 2023Fire Safety StandardHealth Standard4 citations
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2023
Develop Emergency Preparedness policies and procedures.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2023
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2023
Jul 29, 2021Fire Safety StandardHealth Standard13 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2021
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2021
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2021
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2021
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2021
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 4, 2021
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 4, 2021
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 4, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2021
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2021
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 13, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does North Point Rehabilitation & Skilled Nursing offer?
North Point Rehabilitation & Skilled Nursing offers Skilled Nursing / Long Term Care.
Is North Point Rehabilitation & Skilled Nursing pet friendly?
Yes. North Point Rehabilitation & Skilled Nursing lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Where is North Point Rehabilitation & Skilled Nursing located?
North Point Rehabilitation & Skilled Nursing is located at 908 N Pearl Street in Paola, Kansas.
What do families say about North Point Rehabilitation & Skilled Nursing?
Reviews of North Point are sharply mixed: some families praise a warm, family-like atmosphere and helpful staff during short-term rehab stays, while others describe serious lapses in basic care, cleanliness, and communication. Several reports raise concerns about staffing responsiveness, food quality, and facility upkeep during longer stays.
How did North Point Rehabilitation & Skilled Nursing do on recent health and safety inspections?
North Point Rehabilitation & Skilled Nursing had 3 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit North Point Rehabilitation & Skilled Nursing?
Submit the Request Information form on this page to connect with North Point Rehabilitation & Skilled Nursing and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at North Point Rehabilitation & Skilled Nursing? Claim this listing to update photos, pricing, and details. It's free.
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