Jamie Allen
Jul 2026
The facility and staff was very pleasant and helpful while my grandmother was a short term resident.
North Point Rehabilitation & Skilled Nursing
908 N Pearl Street
3(28 ratings)
Part of Americare Senior Living · 27 communities · 4.1★ average
1 / 5Quick Facts
- Total units
- 53
- Medicare rating
- 5 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 53
- Wound care
- Advanced vapor-oxygen wound therapy available on-site
- Nearby hospital
- Located near Miami County Medical Center
- Pet policy
- Residents may keep pets if able to care for them
- Discharge support
- Arranges home health follow-up before discharge
CMS Care Compare
What Families Think
Reviews of North Point are sharply mixed: some families praise a warm, family-like atmosphere and helpful staff during short-term rehab stays, while others describe serious lapses in basic care, cleanliness, and communication. Several reports raise concerns about staffing responsiveness, food quality, and facility upkeep during longer stays.
The Good
- Warm, family-like atmosphere noted by reviewers
- Staff described as pleasant and helpful for short stays
- On-site physical, occupational, and speech therapy
- Coordinates hospice and home health follow-up care
The Bad
- Multiple reports of slow response calling for bathroom help
- One reviewer described facility as reeking of urine
- One report of a resident missing meals during therapy
- One serious report of an unattended fall leading to death
- One report of billing confusion over length of stay
AI-generated from reviews and community data.
About North Point Rehabilitation & Skilled Nursing
North Point Skilled Nursing Center is a skilled nursing and rehabilitation facility in Paola, Kansas, operated by Americare as a family-led, locally-owned community. The center provides short-term rehabilitation and ongoing skilled nursing care for residents recovering from surgery, injury, or managing acute and chronic medical conditions.
The facility offers personalized nursing care plans alongside rehabilitation services, including physical, occupational, and speech therapy through its Rehab-to-Home program designed to help residents regain strength and mobility. Advanced wound therapy powered by Vaporox is available within the rehabilitation program, combining vapor and concentrated oxygen to support healing. For long-term residents, ongoing therapy services provide continued therapeutic support, and the center coordinates hospice care with local providers for end-of-life comfort and dignity.
North Point features restaurant-style dining with made-to-order breakfast and daily specials prepared with fresh ingredients, spacious community dining rooms, family rooms with televisions, beauty salons, and secure patios with scenic views. Scheduled transportation and convenient proximity to Miami County Medical Center support resident needs.
The community emphasizes enrichment through its Hometown Hospitality approach, offering pet therapy, exercise classes, faith-based programs, educational activities, meditation, volunteer opportunities in community fundraisers, and social gatherings. Residents participate in intergenerational programs and can engage in activities ranging from games to skill-building opportunities.
The facility is pet friendly, allowing residents to bring their own pets provided they are able to care for them. Care coordination extends beyond the facility; prior to discharge from the rehab-to-home program, North Point arranges follow-up care with home health providers to support residents transitioning to home or assisted living settings.
Types of Care
Skilled Nursing / Long Term Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
3overall · 28 ratings combined
3★ on Google (28)
Donald Glillespie
Jun 2026
Mom went there 6-13 food wasn't good, couldn't get help to the bathroom most of the time took forever to get a nurse room not very clean. On 6-17-26 they left her in a wheelchair unattended she fell out I live 50 minutes away she passed away before I got to the hospital. This place needs shut down.
Mallory Byrd
Nov 2025
⭐⭐⭐⭐⭐ Family is truly the focus of this home. It’s not just another nursing facility—it’s a place where you’re surrounded by people who genuinely care. The warmth, compassion, and dedication from the staff make all the difference. You can feel the love the moment you walk through the doors. Highly recommend!
Beth Taggart
Jun 2025
Mom had a 21 day stay here after fracturing her hip. I picked Northpoint because of the 5 star reviews from Medicare and the internet. This place is a hot mess. It reeks of urine, the physical therapy room is in chaos.Mom would regularly pee her diaper because it was hard to get someone to take her. Another problem we ran into was with mom was in physical therapy. If she was in pt while they were having a meal, they would forget to feed her. She also complained that about how horrible the food was. I guess the cook had quit and one of the staff was doing the cooking. They also have no clue about delirium which is very common in elderly people in hospital or nursing home situations. I was more stress having her there then I would have been having her home.
Shelly Lewis
Sep 2024
Been here at North Point for 10 days now ,fell and broke my hip . There is a Head Nurse here that has a very bad attitude! Never has a smile on her face , she has confronted me at least 5 times to make ridiculous comments! Kind of puts me in a bad mood 😒 NOT only that a Financial woman spoke to me , she introduced herself then proceeded to tell me I had been there 20 days and owed them $ 500 and some dollars! I have only been here 10 days ! What is wrong with some of these Employees here ? They shouldn't be here to make residents and patients unhappy 😒 NO wonder alot of the other employees are unhappy when they are working here ❣️NOT only that there needs to be alot of repairs there ! Thank you ,Michelle Lewis
Frequently Asked Questions
What types of care does North Point Rehabilitation & Skilled Nursing offer?
North Point Rehabilitation & Skilled Nursing offers Skilled Nursing / Long Term Care.
Where is North Point Rehabilitation & Skilled Nursing located?
North Point Rehabilitation & Skilled Nursing is located at 908 N Pearl Street in Paola, Kansas.
What do families say about North Point Rehabilitation & Skilled Nursing?
Reviews of North Point are sharply mixed: some families praise a warm, family-like atmosphere and helpful staff during short-term rehab stays, while others describe serious lapses in basic care, cleanliness, and communication. Several reports raise concerns about staffing responsiveness, food quality, and facility upkeep during longer stays.
Work at North Point Rehabilitation & Skilled Nursing? Claim this listing to update photos, pricing, and details — it's free.